Leasing Consultant

| Greater NYC Area
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Renting has always been an expensive and inconvenient process for tenants and time-consuming and uncertain for landlords. These rising challenges inspired the creation of REZI, with a mission to make housing more accessible financially without the bias and time commitment of the past. We are building proprietary technology and financial tools to transform the inefficient urban home rental industry with a foundational goal to provide a stellar client experience. Founded in 2016, REZI is an ambitious Y-Combinator backed startup with prominent VC support.

So What Does a Leasing Consultant do at REZI?

The Leasing Consultant's primary responsibility is to ensure prospective REZI tenants have an exceptional experience viewing and leasing REZI properties. The Leasing Associate is often the first contact with prospective tenants – positive first impressions are very important. Responsibilities of the Leasing Consultant also include touring REZI properties regularly, providing marketing brochures and information, explaining property features, maintaining a professional relationship with existing tenants and property management teams, and communicating opportunities for property improvement to REZI management. By marketing the value of the REZI platform, the Leasing Consultant plays a critical role in driving business growth and achieving REZI’s mission to transform the real estate industry. The position includes an exciting opportunity to work cross-functionally with the Real Estate, Technology, Legal, and Finance teams, learning many nuances of the business and technology. 

Success in this role is positively influenced by a strong understanding of the nuances of New York City. This is a trusted advisor position that requires a strong sales mindset – positive interpersonal skills, enthusiastic communication, efficient time management, flexibility, meeting KPI goals, and ability to close are important traits. Weekend availability is frequently necessary. This is a contract hourly position with potential for full time conversion and earned associated benefits. 

What you will do here:

  • Communicate and coordinate client showings at available REZI rental properties with tenants to arrange and conduct viewing appointments
  • Evaluate, understand, and associate the needs of each client with available property inventory
  • Maintain high degree of discretion with property security and client privacy
  • Communicate REZI’s value propositions, differentiators, and digital rental application process to motivate prospective tenants move forward with signing a lease
  • Provide highly attentive service to clients to ensure a high-quality experience, and meet application, NPS, and conversion goals
  • Provide daily status reports with leadership while modeling standards of service and procedures to motivate and help teammates grow professionally as well as meet or exceed KPI’s
  • Support the Director of Portfolio Operations in regularly assessing the team quality and team function to recommend and implement improvements 

We would love to hear from you if you: 

  • 3+ year of experience in a customer or client facing role: retail, customer service, account management, or sales experience preferred
  • Knowledge, ability, and tenacity to successfully convert prospects into satisfied customers
  • Bias towards self-directed problem solving and process improvement; motivated by spontaneity in creative execution with a positive outlook for clients
  • Polished communication skills — active listener with a customer centric mindset
  • Agility in balancing and coordinating a highly dynamic schedule of demands
  • Demonstrable leadership experience with sound judgement and conduct that inspires

Our Perks & Benefits

We're on a mission and we're a team that works hard, so we believe in making sure that the needs of our employees are not only met but are always top of mind, here's a peek:

  1. Paid holidays 
  2. Flexible unpaid Vacation time - everyone deserves R&R on their schedule
  3. Weekly Happy Hours
  4. Quarterly team events - including bowling, ping pong tourneys, karaoke, BBQs

What's next

Does this sound like you? Apply through our career page and our Talent team will be touch shortly! And, remember: Rent better.

REZI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, religion, sexual orientation, age, disability, citizenship status, veteran status or any other basis protected by applicable law. Applicants with disabilities who require accommodation should contact [email protected] We are committed to diversity in all forms and encourage members of underrepresented communities to apply. At REZI, with minority founders, we view diversity as a competitive differentiator and a strategic imperative.

 

*third party agencies, please do not contact about this position. Thank you.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • Twitter BootstrapLibraries
    • MemcachedDatabases
    • MySQLDatabases
    • FigmaDesign
    • JIRAManagement
    • AirtableManagement
    • SalesforceCRM

Location

Our office is located in the historic Standard Oil Building in the financial district.

An Insider's view of REZI

What are some social events your company does?

Friday happy hours where we reward ourselves for a job well done that week, and get to know each other on a personal level.

Neeru

Project Manager

What projects are you most excited about?

We're currently working with vendors to select amenities to elevate our rental experience beyond what you'd normally expect from typical landlords in the city. It's exciting to see how creative we can be.

Jenn

Director of Tenant Success

What makes someone successful on your team?

To be successful at REZI requires being assertive and driven. This is a small team of passionate people with strong ideas. We encourage healthy debate, as well as committing to a final solution.

Jean Francois

West Coast Director - Acquisitions

What is your vision for the company?

At Rezi, we want to lower barriers and make renting an easier process that's accessible to more people. Renting an apartment should be in everyone's reach.

Keenan

CEO and Founder

What unique initiatives do you have that encourage innovation?

One of the more exciting challenges here is building a transparent, seamless, and fair application process that's open to all.

Seva

Chief Officer of Research & Analytics

What are REZI Perks + Benefits

REZI Benefits Overview

Health benefits, 401K, parental leave, continuing education package, CitiBike membership, One Medical membership, unlimited PTO, paid holidays, commuter benefits, and equity

Culture
Friends Outside of Work
Eat Lunch Together
Daily Stand-up
Open Door Policy
Group Brainstorming Sessions
Open Office Floor Plan
Diversity
Highly-Diverse Management Team
We are a diverse team, beginning with our founders; at REZI, we view diversity as a competitive differentiator and a strategic imperative
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Rezi employees can contribute up to $2700 annually to their FSA.
Disability Insurance
details shared with candidates
Dental Benefits
details shared with candidates
Vision Benefits
details shared with candidates
Health Insurance Benefits
REZI covers 75% of an employee's individual premium with additional family and domestic partner options. We provide health benefits through Aetna, and there are multiple plans from which to chose.
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide ten weeks of paid leave to either primary or secondary caregiver, inclusive of adoption and fostering
Flexible Work Schedule
occasional work from home
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Unlimited
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
REZI hosts quarterly social outings in addition to occasional team outings.
Happy Hours
Happy hours are hosted Once per week.
Relocation Assistance
Professional Development Benefits
Promote from Within
Continuing Education Stipend
Our learning reimbursement plan is available for use upon your start date. We believe in continuing education as part of your role success here and encourage it.
Paid Industry Certifications
Varies by role and need.
More Jobs at REZI2 open jobs
All Jobs
Marketing
Sales
Sales
new
New York
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView REZI's full profileSee more REZI jobs