Manager, Sales Enablement
Our Mission
Zocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.
Healthcare moves slow. We move fast. Patients deserve speed and convenience.
Your Impact on our Mission
As a Manager, Sales Enablement, you’ll focus on unifying our sales approach, understanding where and how we can drive more impact empowering our growing Local Sales teams, who are improving access to healthcare across the country. You’ll lead and scale the team, both in headcount and programs, to help our sales team win more, reduce friction in our process and partner to push our teams further. You will coach and develop our enablement team to ensure they are effectively partnering with our commercial teams and elevating their skills to get results. You will be a cross-functional node able to use your judgement, vision and business acumen. This, partnered with your passion for people leadership, will help drive growth for Zocdoc.
You’ll enjoy this role if you are…
- Obsessed with understanding what has an impact on a sales team, and how to drive effective behavioral change
- A sales nerd who is forward thinking and always looking for ways to continually improve everything we do
- The kind of leader who loves to roll your sleeves up, lead by example and stay close to the work
- Highly organized with an attention to detail - we’ve got a lot going on, and you can wisely prioritize and determine what needs to be done today versus what can wait
- A leader who understands and is passionate about how to develop, coach and build a strong, diverse, inclusive and collaborative team culture
- Able to thrive in ambiguous situations, strategize, build consensus and bring ideas to life
- A business minded storyteller, who knows how to demonstrate our value and back it up with the data
- A relationship builder, who’s passionate about the healthcare industry and Zocdoc’s role in making it better for the patient
- Willing to be vulnerable and make mistakes
Your day to day is…
- Partnering and going deep with the sales team including reps, managers and senior leadership to help understand opportunity areas to optimize or drive more results on scripting, team process, etc.
- Acting as a cross functional node across teams, including but not limited to GrowthOps, CommercialOps, Product Marketing, Product, Salesforce, Legal
- Working with stakeholders across the business to align on priorities, inform our strategy and drive initiatives forward
- Communicating actively and often so that all of our stakeholders are in the loop, and our sales team is motivated and focused
- Strategizing and prioritizing. There’s no shortage of ideas - but time isn’t infinite. You’ll lean on data and your knowledge of our organization to make sure you’re smartly deciding what needs to happen now, and what can wait until later.
- Working closely with our sales leadership team to build out reporting and roadmaps
Our Team
- Assessing, developing and coaching our team
- Building overarching team strategy to help us understand where and how we can expand our programs to support sales more broadly
- Striking a balance between developing the team, and driving your own projects and initiatives forward
- Supporting recruiting efforts to effectively grow the team over time
- Developing project plans, deadlines and targets to help us effectively meet our sales and company goals
- Establishing baselines for our teams, and setting proper metrics to truly understand the impact of our work
- Optimizing our sales process, either through scrappy means or acquisition of sales tools
- Constantly seeking out industry trends to elevate our abilities; considering existing sales and enablement methodologies that will continue to improve our programs
You’ll be successful in this role if you have…
- ~5 years of experience managing people - preferably directly managing Sales Enablement and working with two sided marketplace and/or SMB sales organizations
- Outstanding presentation, selling, and written and verbal communication skills
- Strong business acumen, and an appreciation for reporting and data fidelity
- Demonstrated experience building and scaling strong teams that perform, and focusing on an inclusive, supportive and collaborative culture
- A proven track record of working broadly across an organization, balancing multiple stakeholders across all tenure buckets (executive to individual contributor)
- Experience working autonomously
- A passion for healthcare and health systems, and a deep understanding of their complexity
- Proficiency with Google Apps, CRM (Salesforce preferred) and varied sales tools
- Bachelor’s degree preferred
Benefits:
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Corporate wellness programs with Headspace and Peloton
- Parental leave
- Cell Phone reimbursement
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
Return to Office
The safety and health of our team members is our top priority. As local case numbers and regulations allow, our NYC office will be accessible five days a week, though working in-office remains completely voluntary; everyone is invited but nobody is required to work in the office. For team members who work in-office days, we will provide an experience that supports social interaction, collaboration, and of course all of our regular perks such as free lunch. Learn more about our return to office philosophy, plans, and updates here!
