Snap Inc.
Snap believes that reinventing the camera represents our greatest opportunity to improve the way people live.
New York, NY

Manager, SMB Sales Strategy at Snap Inc.

| Greater NYC Area
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Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.

We are looking for a Manager, SMB Sales Strategy to join Snap Inc. This role will help set and drive strategies that translate SMB organization’s segment-based plans into effective GTM roadmaps via the outsourced sales organization. Acting as the connective tissue between SMB Programs and SMB Sales teams, this leader will ultimately be responsible for global programs’ success by providing central sales strategy, guidance, and input to both the teams. Starting out as a player coach role, this person will assess long term needs and drive the business plan for growth in ‘22 and beyond, including talent, hiring, tooling and international expansion.

The ideal candidate brings experience in direct SMB sales roles, including in managing revenue targets, and understands best practices in rolling out centrally led sales programs. They will have a proven track record in problem solving, scaling, and driving sales excellence. And, excel at influencing cross-functional teams across sales, marketing, operations, and data analytics, often in different timezones. 

What you’ll do:

  • Drive programs’ success, in terms of incremental revenue and advertiser growth, by ensuring sales best practices are developed and incorporated effectively. 

  • Be the connective tissue between SMB Programs and SMB Sales teams. Own communications, playbooks, feedback loops and be jointly accountable for sales metrics & KPIs.

  • In partnership with the Manager, Vendor Sales, optimize all aspects and workflows pertaining to sales programs, via alignment with SMB Sales, SMB Programs, SMB Marketing, and SMB Ops teams. 

  • Be accountable for sales enablement, including content, messaging, proof points and customer success stories. Leverage and influence roadmaps of partner teams such as enablement and marketing in this regard.

  • Develop business plans, customer and sales insights, to inform future iterations of SMB programs.

  • Establish performance measurement criteria and KPIs as needed.

  • Drive communication and influence a broad range of stakeholders including executives.

Knowledge, Skills & Abilities:

  • Experience developing sales strategies and playbooks for launching new products or programs, especially into SMB or high-growth consumer areas

  • High comfort with and passion for data driven decision making 

  • Experience simplifying complexity and effectively communicating with business and technical executives, as well as external stakeholders

  • Self-starter with strong collaboration skills and ability to multitask. Ability to adapt to changing priorities and is comfortable with ambiguity

  • Experience or familiarity in working with the media or digital advertising industry

  • Ability to influence and drive change among partner teams and leadership, in service of building new approaches and shifting the daily behaviors of a team

  • Proficiency in presentation skills and comfort presenting to and communicating with senior leadership

Minimum Qualifications:

  • BS/BA degree or equivalent experience

  • 10+ years experience in sales, marketing, operations, services, or product marketing.

  • Experience leading cross-functional teams to launch new products / programs and drive results, in a rigorous KPI-driven setting.

  • Proven track record in problem solving, analytical thinking, and driving strategies that are data-driven and people-informed.

Preferred Qualifications:

  • Proven track record in SMB-facing sales and GTM roles, preferably a major/minor combination in Sales and Marketing.

  • Comfort with ambiguity and passion about fast-paced change.

  • Experience launching complex and scaled sales programs, including owning projects, metrics, and best practices.

  • 3+ years of people management experience, preferably in sales or marketing.

  • Passion for structured problem solving, developing / testing hypotheses, and modeling.

  • Passion for change, Snapchat, and creativity!

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at [email protected].

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!

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Where we are

Snap NYC is in the heart of Times Square in the former New York Times office building!

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • Objective-CLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • Ember.jsFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • SendGridEmail

What are Snap Inc. Perks + Benefits

Snap Inc. Benefits Overview

Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms.

Every Snap office has its own set of benefits built around its needs, but here’s a rundown of some of the programs you'll find in our NYC office.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Employees can contribute to a Medical FSA to pay for eligible medical expenses, or a Dependent Care FSA to pay for eligible daycare expenses, with pre-tax dollars.
Disability Insurance
Employees can take up to 16 weeks of short-term disability for 60% tax-free pay with benefits remaining active. Long-term disability is also available at 60% tax-free.
Dental Benefits
We provide free dental coverage for employees and eligible dependents. In addition, the plans have an orthodontia benefit. Annual in-network cleanings and exams are covered at no cost.
Vision Benefits
Snap provides a free vision plan for employees and eligible dependents. The plan includes a LASIK benefit and a $200 annual frame/contact lens allowance.
Health Insurance Benefits
We provide free PPO and HSA plans to employees and their dependents with the option to buy-up to an enhanced PPO plan with lower co-pays.
Life Insurance
We provide Basic Life and AD&D insurance at 2x salary at no cost.
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
Snap offers a retirement savings plan that allows you to save for your retirement on a pre-tax and/or post-tax basis.
401(K) Matching
Snap matches 100% up to 3% and 50% on your 4th and 5th contribution to both your pre-tax and/or Roth elective contributions and the match is immediately vested. We also offer the Mega Backdoor Roth.
Company Equity
Snap offers compensation packages that allow you to share in Snap's long-term success!
Child Care & Parental Leave Benefits
Child Care Benefits
Snap provides back-up child care at a subsidized rate for up to 80 hours per year.
Generous Parental Leave
Non-birthing parents receive up to 16 weeks of full pay and birthing parents receive up to 26 weeks of full pay.
Family Medical Leave
Snap provides up to 6 weeks of full pay as part of our Family Caregiver Program.
Adoption Assistance
Snap will reimburse up to $40k towards any adoption expenses and $80k towards surrogacy expenses you incur and you are eligible for up to 16 weeks of full pay to bond with your new child.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Employees are allotted four hours of paid time off to volunteer at charities that align with the company’s philanthropic pillars: youth, education, and arts.
Paid Holidays
Paid Sick Days
Snap provides 15 sick days per year if you're feeling under the weather.
Perks & Discounts
Casual Dress
Commuter Benefits
Our Commuter Benefit allows you to use tax-free funds to pay for parking and public transportation — such as train, subway, bus, ferry, trolley, or vanpool — as part of your daily commute to work.
Company Outings
There are various social events to choose from, ranging from cultural, health & fitness, personal development, volunteering, arts & crafts, and more.
Free Daily Meals
Employees get a Snap Meal Card with a daily stipend of $16. You can use the card at restaurants and on food delivery services!
Stocked Kitchen
All offices are stocked with free snacks, drinks, coffee, etc.
Recreational Clubs
Employees can participate in sports leagues through SnapFit. We also offer team fitness classes, hikes, races, and more.
Relocation Assistance
To help you get to your new city safe and sound, Snap assists with eligible candidates' relocations through final move flights, storage, package & delivery, corporate housing, moving cash, and more.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Snap has a Learning & Development program that enables employees to continue honing their skills, and individual teams have budgets to send eligible employees to industry conferences, trainings, etc.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available

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