Zocdoc
Zocdoc builds products & services that simplify + streamline the overall healthcare journey for patients and providers.
Hybrid

Manager, Strategic Account Management

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In the Manager of Account Management role, you will lead a team of 8-10 Account Managers who are responsible for a critical aspect of our revenue growth and retention. The group you will lead is focused on cross-selling and upselling our existing customer base to maximize the revenue potential of all of our clients. You will partner with senior sales leadership to develop new strategies for a team that is redefining revenue growth at Zocdoc. We are looking for a strong leader who doesn’t shy away from a challenge and is passionate about increasing the success of their team.

What You'll Do

  • Identify ways to improve the team’s strategies that drive additional revenue from our existing client base
  • Use Salesforce.com to track team metrics, maintain pipeline and forecast reports for your team and report data to senior leadership on a regular basis
  • Coach, mentor and develop individual team members to maximize their strengths
  • Work cross-functionally with other department leaders to advocate for customer needs

Qualifications

  • MUST have a minimum of 2 years directly managing a team of sales reps or account managers
  • Proven past success in a consultative selling environment; SaaS experience a plus
  • Experience with data analysis and reporting; Salesforce.com experience a plus
  • A 4-year college degree
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What are Zocdoc Perks + Benefits

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
President's club
Employee awards
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Short Term Disability insurance covers 60% of weekly pay (capped at $1,500/week) for up to 12 weeks.
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Zocdoc offers weekly in-office yoga classes every Thursday.
Mental health benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
We offer a generous 10-18 weeks of fully paid Parental Leave.
Family medical leave
Employees who meet the FMLA eligibility criteria qualify for 12 weeks of family medical leave.
Adoption Assistance
Return-to-work program post parental leave
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Sabbatical
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Company-sponsored happy hours
Recreational clubs
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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