Braze
Where your passion is welcome and your impact is real.
New York, NY

Partner Account Manager, Agencies

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WHO WE ARE

Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Burger King, Delivery Hero, HBO Max, Mercari, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, hundreds of billions of messages are sent to a network of over 3 billion active users through Braze.

Need more proof? Braze was named a Leader in the Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms), Q3 2021, and was named to the Forbes Cloud 100 list for the fourth consecutive year. The company has also been selected as one of Fortune’s Best Workplace for Millennials in 2021, and was ranked #20 on Fortune’s Best Medium Sized Workplaces in 2021. Braze is certified as a Great Place to Work in the UK and the U.S. and is recognized as one of the UK's Best Workplaces for Women.

WHAT YOU’LL DO

We are looking for an experienced Partner Account Manager to sit within our Alliances organisation and report into the VP of Global Solutions Alliances. This experienced partnerships leader will scale and expand on the success of an established agency partner program across the AMER region.

The Partner Account Manager will evolve the agency alliance strategy and action the GTM plan. You will acquire and onboard new agency partners, whilst also managing and growing relationships with an existing patch of regional boutique agency and consulting partners. 

This role works very closely with our Sales organization; both our AMER Sales Directors on our program strategy, as well as our AMER Account Executives on sourcing new business pipeline and influencing pipeline via our agency partners. This role is largely measured on quality pipeline generation, which is created through deploying strategic GTM programs with our partners and field sales teams.

Key responsibilities include: 

  • Developing and managing comprehensive GTM plans with our agency partners, which manifest in quality net-new business pipeline
  • Supporting the sales cycle alongside our sales teams, from prospecting to deal close, in collaboration with our agency partners
  • Advancing differentiated value propositions and specialism with agency partners, and articulating that story internally at Braze and with our agency partner organisations, and ultimately evangelizing the story in the market
  • Ensuring partnership accountability and reciprocity, with measured flow of outsourced Braze services in exchange for net-new client opportunities from our agency partners 
  • Reviewing sales play metrics and effectiveness on a recurring basis with agency partners and Braze leadership. Maintain CRM reporting and dashboards that communicate to leadership the effectiveness of GTM sales plays with our agency partners.
  • Collaborating cross-functionally with other Braze departments and divisions, including Tech and Cloud Partnerships, Partner Marketing, Partner Education & Enablement, etc. 

WHAT YOU BRING:

  • 3-5+ years of partnerships experience in a modern cloud technology company. Agency/Consultancy experience is a plus. 
  • Demonstrable proof of producing measurable sourced pipeline and influenced revenue results via a mature SaaS partner program/playbook. A strong bias for execution and are motivated by exceeding targets and results.
  • Knowledge of the agency and marketing services ecosystem. Understanding of service offering creation, marketing, lead generation, and professional services organization key performance indicators.
  • Experience working with agencies and consultancies, and intimate knowledge of agency org structure, business dynamics, and effective business case development.
  • Ability to lead through ambiguity, take on complex strategic and operational initiatives and scale effectively across a large organization and distributed team 
  • Strong drive and character qualities that match with Braze Core Values

WHAT WE OFFER

  • Competitive compensation that includes equity
  • Generous time off policy to balance your work and life, including paid parental leave
  • Competitive medical, dental, and vision coverage for you and your dependents
  • Collaborative, transparent, and fun loving office culture

If you are a California resident subject to the California Consumer Privacy Act, click here to understand how Braze processes your personal information and how you can exercise your rights.

If you are located in the EU or UK visit our privacy policy to understand how Braze processes your personal information and how you can exercise your rights.

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What are Braze Perks + Benefits

Braze Benefits Overview

Our health, dental, and vision plans are among the best out there — a happy team member is a healthy one. Our flexible time-off policy lets you balance your work and life in the way that suits you best, and includes paid parental leave. Globally, we support you as you plan for your future, through regionally tailored programs like 401(k) matching through Betterment in the US. When it comes to snacks in the office, we've got you covered — and lunch is on us every single day. When it comes to engaging in the community, we take it seriously. Each year we send team members to conferences around the world to engage with the developer community and learn the latest and greatest updates in all of the technologies we use. And lastly, we support your professional growth through formal career pathing, the Braze University learning platform, and ongoing enablement to foster success. Want more? Further your education with tuition reimbursement.

Culture
Volunteer in local community
In addition to volunteering in our communities globally, our Braze Cares program focuses on charitable giving. Employees can curate donation funds to support causes and Braze matches $100 per employee
Partners with nonprofits
We have a partnership in NYC with New York Edge, a nonprofit bridging the opportunity gap among underserved students by providing programs to improve academic performance, health & wellness & more.
Open door policy
Team based strategic planning
Open office floor plan
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
We have a number of ERGs to help enhance our employees' experience while working with us. Including Asians@Braze, Black@Braze, Femmentor, Healthy Minds @ Braze, Jews@Braze, Parents@Braze, Pride@Braze
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend

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