Partner Account Manager at Aircall

| Greater NYC Area
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Aircall is looking for an outstanding Partner Account Manager to develop and nurture the relationship with a portfolio of Strategic Partners.
As their single point of contact, the PAM will own the entire partner engagement lifecycle from solution definition/build to go-to-market and on-going alliance management. The objective is to grow revenue from the partnership via business referrals, co-marketing actions and co-selling initiatives.

Candidate should be excited by the prospect of rapid growth in a startup environment. They must be comfortable operating in a fast-paced, dynamic environment and interacting with senior-level partner executives.

Responsibilities & Expectations

  • Drives engagement, pipeline, and ultimately revenue through Strategic Partnerships.
  • Builds and cultivates lasting, meaningful relationships with our partners’ AEs, SEs, and leadership to increase awareness of the Aircall integration.
  • Engages integration partners, and explores and defines strategy/opportunities.
  • Effectively communicates our vision, value proposition, product roadmap, and go-to-market strategy to our partners.
  • Collaborates with our Sales, Marketing, Product, and Customer Success teams to create partner enablement content and infrastructure.
  • Prepares tailored presentation materials and conduct presentations/demos to accelerate partner acquisition and retention.


  • BA/BS degree
  • 1-3 years working in SaaS/technology business development, account management and/or sales;
  • Tech saavy - understands the capabilities and limitations of a platform and genuinely curious about the SaaS ecosystem
  • Executive Presence - effectively communicates and relates to multiple layers of the organization including C-Level
  • Outgoing and personable - emphasis on networking and relationship building
  • Resilient - being able to roll with the punches, takes things in stride and learns from mistakes
  • Self-starter - takes initiative and is excited by complicated challenges
  • Comfortable operating in a fast-paced, dynamic startup environment
  • Committed, ambitious, team player to the max, wearer of all hats, humble beyond belief, magician
  • Willingness to travel as needed (up to 30%)
  • Sense of humor… a big plus!
  • Join one of the coolest teams in NYC and build the next-generation cloud phone system for businesses!


We are looking for enthusiastic folks who are ready to innovate and make an impact for the better. Positivity, candor, ambition, commitment -- these are some of the values by which we live, as individuals and as a team. We believe that success comes from hard work and deserves to be recognized and rewarded.

What we offer:
- Amazing startup atmosphere and team spirit
- Sunny offices in the center of NYC with free food/drinks and regular team parties
- Health Coverage, medical dental and vision insurance 100% covered
- Unlimited PTO, take the time you need to come to work feeling great
- Competitive salary with a gym membership and commuter compensations

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • Looker Analytics
    • SketchDesign
    • FigmaDesign
    • ConfluenceManagement
    • JIRAManagement
    • Notion, GitHubManagement
    • ContentfulCMS
    • SalesforceCRM
    • Marketo Email
    • MarketoLead Gen
    • LinkedIn Sales Navigator Lead Gen


We are located in the heart of Union Square. Its vibrant energy is an extension of who we are as a team and culture.

An Insider's view of Aircall

What are some social events your company does?

Our company culture is heavily built on community and social gatherings both inside and outside of the work place: from a Halloween Party where our coworkers selected our costumes, a Raclette party with French wine, a Holiday Party at an art gallery, to Bryant Park for Ice Skating. We also have monthly parties on the first Friday of every month!


D&I Manager

What's the biggest problem your team is solving?

Aircall is bringing value back to voice. Through our cloud-based phone system that is integrated with your favorite business tools (Salesforce, Zendesk, Slack, etc.), we help companies have better conversations with their customers.


Sales Director

How has your career grown since starting at the company?

I joined Aircall as a Talent Acquisition Lead. While my projects were mostly focused on recruiting, I was given the opportunity to take part in building our global people strategy. I have since transitioned to the role of HR Business Partner. I've learned so much in such a short amount of time and am grateful to be part of this adventure.


HR Business Partner

What unique initiatives do you have that encourage innovation?

Our core focus is creating a company that our employees love working for: We focus heavily on happiness, transparency, and providing new opportunities. Examples of how we execute on this are our team trips (our most recent to Morocco), "ask-me-anything" team meetings, and assuring we attract the most talented, collaborative, & fun people in tech.



How do you collaborate with other teams in the company?

Aircall enables me as a Product Manager to level up. Working with an international team, various cultures, and backgrounds is invaluable. I’m so excited to be part of this adventure.


Product Manager

What are Aircall Perks + Benefits

Aircall Benefits Overview

- Medical, dental, and vision insurance are 100% covered
- Unlimited PTO — take the time you need to come to work feeling great!
- 401k plan (with company matching!)
- Competitive salary with fitness/wellness reimbursement and commuter compensation
- An office in the center of NYC with great food (breakfast every Monday & Friday!), drinks, and team parties
- An annual company-wide offsite trip: past trips include Morocco and Barcelona!
- Monthly child care reimbursement for each child under the age of 10
- 4-month primary parent/caregiver leave policy and 1-month secondary parent/caregiver leave policy

Friends outside of work
Eat lunch together
Daily stand up
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Aircall employees can contribute up to $2700 annually to their FSA.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Aircall offers stock options, including vesting over a four-year period.
Employee Stock Purchase Plan
Performance Bonus
Aircall offers a quarterly or annual performance bonuses for certain positions.
Match charitable contributions
Aircall partners with non profits such as She's The First and the New York Immigration Coalition (in honor of Hispanic Heritage Month) to match employee contributions.
Child Care & Parental Leave Benefits
Child Care Benefits
Monthly child care reimbursement for each child under the age of 10
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Aircall also provides 4 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
We provide free breakfast on Monday and Friday-- sometimes, our CEO brings in baguettes and croissant's from his bakery! We also have catered lunch on Wednesday for our Lunch and Learns.
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Aircall allows all employees to expense $127 dollars worth of fitness or wellness activity per month.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Aircall hosts lunch & learn meetings weekly where employees can sign up to present on topics they are passionate about. Past lunch & learns include: hand-gliding, Burning Man, composting & Reggaeton!
Promote from within
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Aircall is committed to building a diverse, equitable and inclusive workforce. We are an equal opportunity employer and welcome qualified applicants, regardless of gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences. If you have a disability or special need that requires accommodation, please let us know. Members of communities historically underrepresented in tech are encouraged to apply.

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