Who are we?

-- Invisible is a world-changing company and the Growth Team is responsible for creating the growth pipelines/channels that will launch Invisible into the stratosphere

We Believe That

-- Consistent feedback is key - we are addicted to learning and getting better

-- What one of us knows, all of us should know

-- Every new mistake is a learning opportunity

Because of these beliefs, we’ve built a team where

-- Distributed approaches and centralized intelligence merge. Each teammate is constantly innovating and trying something new. Every mistake is prevented by all. Every success is learned by all.

-- Each of us contains the sum of the knowledge, intelligence, and creativity of our entire team.

-- We evolve and mutate constantly like an organism, identifying successful and problematic tactics and incorporating ideas from any source.

Why?

Business strategist will improve the effectiveness of every company onboarded to Invisible. They will help by analyzing the new clients existing practices for efficiency weaknesses. After the assessment, they create solutions to help the company more efficiently meet its goal using Invisible. This will increase the usage of Invisible for each individual client, and improve the retention of the client due to proper expectation settings and use of the product.

What do they do?

Our company is looking for a Business Strategist who can help us to improve our clients processes in their business to better utilize Invisible. The successful candidate for this position will partner with our clients executive management to review their current business operations processes and make recommendations and break down processes to improve efficiency, enhance customer service and reduce company costs with Invisible. Individuals with a strong background in consulting within the tech and enterprise sector are encouraged to apply for this position.

Responsibilities

Partner with executive management teams to assess and improve client’s current business processes

Establish methods for testing business applications and create templates for reports used to monitor application effectiveness

Monitor the communication between various departments to make sure that the customer service team is getting the information it needs to improve customer satisfaction

Work closely with key customers to keep them updated on process changes designed to improve service

Submit regular reports to management team about company health and new initiatives in progress

Qualifications

• MBA (optional)
• 3+ years’ business consulting experience/account management
• 5+ years’ experience in Tech/SMB/Enterprise
• Low ego
• Strong problem solving skills
• Excellent written and verbal communication skills.

Reporting

You will report to Andrew Teichman (Director of Sales).

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This is what it means to be a Business Consulting Strategist/Solutions Engineer at Invisible.