Partner Manager

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Who are we?

At Ribbon, we believe homeownership should be made achievable for all. As a first of it's kind homeownership company, Ribbon empowers everyday home buyers and sellers to compete for their future home on a level the playing field with high-net-worth individuals and Wall Street investors – and we support agents, brokerages, and lenders create confidence and certainty for clients through powerful financial products and digital workflow software.

Making homeownership achievable is at the heart of all we do - and we live out that purpose every day through our core values:

Set New Standards. Our mission requires a new way forward. We start from first-principles to be different, creative and bold. Big or small, we create new norms.  

Build Together. We are one team, one mission, creating vibrant communities of belonging. We unite in our passion and collaborate with optimism, integrity and trust.

Learn, Teach, Grow. In service of delivering a world class experience, we actively learn from our community, educate others, and celebrate the victories and struggles that come along the way.

Your team:

Our Business Development team builds meaningful long-term relationships with brokerages, real estate agents, lenders, and home builders. As a Partner Manager, you will help to onboard new national partnerships and help to cultivate existing partnerships through partner engagement. You will also help to lead cross collaboration with internal teams. You will set a solid standard of professionalism and be a champion of diversity, equity, and inclusion. You'll also be accountable for the team's projects and success through performance management.

How you'll help make homeownership achievable:

  • Create customized new partner onboarding plans
  • Leverage the right combination of Ribbon programs to drive success for the overall partnership (e.g. brokerage + in-house lending, brokerage + preferred lender partner, etc.)
  • Build and maintain relationships with key partner team members 
  • Connect client team members with the right Ribbon teams to ensure seamless operations across teams, and provide ongoing support for their teams to help drive adoption
  • Provide regular analytics on partner performance to partner and internal teams
  • Communicate updates to Ribbon teams on status of partnerships and feedback from the partner/market, and leveraging this information to make product decisions
  • Develop a regular cadence with specific partners to review business growth, celebrate wins, and drive incremental growth opportunities (e.g. quarterly business reviews)
  • Identify and drive additional opportunities for top of funnel growth

What we're looking for:

  • Proven and consistent track record of building new partnerships and strategies within the mortgage industry
  • Experience working collaboratively with multiple teams across your organization, both internal and external
  • Ability to create, track, and improve metrics of success for partnerships and programs
  • Take initiative to cultivate relationships with industry partners
  • Adaptable communication when translating complex ideas into understandable concepts for stakeholders at all levels
  • Experience in a high-growth/startup environment

What we offer:

  • Health, dental, and vision insurance
  • Flexible, unlimited vacation
  • Fully paid parental leave
  • Regular team lunches 
  • Health + wellness stipend 
  • Company-sponsored TalkSpace membership
  • 401(k)
  • Commuter benefits
  • FSA + HSA
  • Learning + development stipend
  • Meaningful equity in the company


Even if you don’t meet all the requirements, we encourage you to apply! If you’d be excited to show up for work each day, we’d be excited to have you on our team. 

Here at Ribbon we embrace our differences and thrive off of the creativity they produce. It’s how we break new ground. As we scale and we help families from every walk of life, the team we build must be reflective of the diverse communities that we serve. Together, we’ve built and will continue to grow, a diverse and inclusive culture where everyone has a seat at the table and the space to be their most authentic self. Ribbon is an Equal Opportunity Employer and we support, celebrate, and cherish all the things that make our teammates who they are.

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Location

We're nestled between Union Square and Flatiron, with easy access to nearby restaurants, parks, and a majority of subway lines.

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