Partner Manager
Every month more than 1.5 million new reviews are posted on Trustpilot for one of the thousands of businesses on our review community. It’s no exaggeration to say that we’re growing at lightning speed. Every single day Trustpilot helps consumers choose with confidence while enabling companies to grow their businesses. Behind our global success is a passionate, international team working in a fast-paced, fun, vibrant environment. Does this sound like your kind of workplace?
Trustpilot is seeking an energetic, personable and motivated individual with partnership, sales and account management skills to join us to build and manage partnerships to drive mutual success based at our NYC 5th Ave office. This individual will seek opportunities with agency and syndication partners to further extend Trustpilot’s reach and build commercial relationships to achieve revenue goals. You will closely work with experienced sales team leaders to nurture our current partnerships as well as recruiting new partnerships with digital/eCommerce agencies.
The role is aligned with our direct sales team by leveraging partner relationships to successfully co-sell into brands with a joint mission. The role will be located in NYC but will have responsibility nationally based on the coverage model we pursue with our partners.
Job Functions and Responsibilities
- Account management support for all agency deals. Be skilled at closing client business both directly via the agencies and working jointly with the current sales teams when there is division in ownership.
- Work across Trustpilot teams, including new business, sales operations, customer success and others to ensure successful implementation of referral partner deals.
- Nurture strong relationships with agencies and clients and understand their concerns with a common objective of enhancing their business.
- To maintain professional relationships with the clients and resolve, partner and sell with agencies and referral partners as needed.
- Exceptional communication skills are a must to maintain good client relationships and develop new ones.
- Good business acumen to identify and tap new opportunities in the form of best fit clients
- Excellent at prioritizing work according to workload by exhibiting excellent time management and organizational skills.
- Ability to work under pressure and have an ability to meet the targeted revenue goals.
Competencies, Skills & Requirements
- 3-6 years account management/sales experience
- Recent experience in a Partnerships role is essential
- Strong network of relationships in Holding Companies and Independent Agencies
- Experience at media agency or Adtech or e-commerce company selling into digital agencies preferred
- Proven experience in meeting targets
- Some experience in SaaS offerings preferred
- Excellent organizational skills
- Excellent presentation skills
- Strong attention to detail
- Ability to work as part of a collaborative team and independently
- Knowledge of agency relationships, partners and other online communications channels
We Offer:
- The opportunity to be a key player in a rapidly expanding global technology company
- Lucrative base salary and revenue-based commission compensation
- Stock Options after 12 months
- Full benefits & 401k
- Commuter benefits
- Free lunch Friday and bagel Mondays
- Social clubs and sponsored activities
- Accelerated career trajectory for top performers!
Application
Interested in learning more about Trustpilot? Check out our website www.trustpilot.com If you are also interested in learning more about the Trustpilot culture, then check out our company page on The Muse.
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About Trustpilot
Check out our office on Built In.
Trustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. Currently boasting more than 65 million consumer reviews of 299,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot’s community is live in 25 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue.
Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Vilnius Trustpilot’s 750+ employees represent 40+ different nationalities.