Partner Manager

| Greater NYC Area
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Trustpilot’s partner network includes world class agencies and solution partners that are invested in helping their clients to build and maintain a trusted brand through the voice of their customers. Our partners are nimble developers, eloquent speakers, and innovative marketers. They’re builders, movers, and shakers. They’re trusted advisors to our customers and each play an integral role in the Trustpilot community. 

We are actively seeking a Partner Manager to join our small but mighty team to build and nurture a portfolio of high performing partners. While you will be receiving a warm book of accounts, we want you to build relationships of your own and recruit new partners into the program and truly own your book of business. 

Responsibilities:

  • Recruit, train, and nurture a portfolio of high performing referral partners
  • Cultivate and maintain relationships with decision makers at the client and the agency
  • Build, manage, and accurately forecast a pipeline of partner referred opportunities
  • Regularly educate and update partners on the Trustpilot platform, positioning, and feature updates 
  • Field inbound partnership inquiries and provide deal support where there is active agency involvement
  • Be skilled at closing client business both directly via the agencies and working jointly with the current sales teams when there is a division in ownership
  • Collaborate with Customer Success to ensure a red-carpet onboarding experience for our partners’ clients


Qualifications:

  • Experience selling software or services into digital agencies or marketing organizations
  • Strong network of relationships with digital agencies and systems integrators a plus
  • Familiar with the ecommerce tech stack, ecosystem, and digital marketing tactics
  • Excellent communication, time management, and presentation skills
  • Proven track record of meeting or exceeding sales targets
  • 3-6 years account management/sales experience
  • Proficient in Microsoft Office, G-Suite, Salesforce, and Slack 
  • Warm, outgoing, and professional manner

Application Deadline: 09/04/2020

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Interested in learning more about Trustpilot? Check out our website www.trustpilot.com If you are also interested in learning more about the Trustpilot culture, then check out our company page on The Muse.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

About Trustpilot

Check out our office on Built In.

At Trustpilot, we’re passionate about our mission to offer a free and open to all review platform, built on collaboration. For consumers, we’re a place to connect with and influence businesses. For companies, we’re a platform for progress; a way to improve and innovate by engaging and collaborating with consumers. Working here is an opportunity to collaborate with talented and dedicated people in a rapidly growing, fast-paced and agile environment.

With vibrant office locations all around the world and over 40 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. We work hard every day, but we also take the time to catch up with colleagues over a game of ping-pong, a cup of coffee or maybe grab a beer after work.

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Technology we use

  • Sales & Marketing
    • HubSpotCRM
    • SalesforceCRM

Location

This area has lot to offer. You can grab a burger from the original Shake Shack and enjoy the people watching as you hang out in Madison Square Park. Celebrity chef Mario Batali's popular Eataly market is a great place to shop for groceries or eat your way through all the food stalls.

An Insider's view of Trustpilot

How would you describe the company’s work-life balance?

The work-life balance is amazing. It’s been 5 years since I’ve had the luxury of being off on a weekend. Besides that, my managers don’t really bother me outside of my regular working hours, and I'm always encouraged to take my full hour for lunch. You also can’t beat working remotely; my daily commute is about 20 seconds each day

Jawayne

Account Development Representative

What does your typical day look like?

The thing I love the most about my role as an Account Executive is that every day looks different. Some days I’m more focused on setting up new meetings with prospective clients, whereas others I’m spending my time nurturing opportunities I’ve already created and building rapport with new people.

Emily

Account Executive

What makes someone successful on your team?

There are clear paths to move into management or maintain personal growth as an individual contributor. It's nice to know there is an achievable plan in place and management has always been supportive of my goals.

Jeremy

Senior Customer Integration Engineer

What is your vision for the company?

My personal vision for Trustpilot is to make it the preeminent review platform in the United States both in terms of volume of content and review credibility. Within the org, I envision Trustpilot operating in a way that allows us to understand greater detail of our business and to build the best team in the business!

John

Commercial Operations Director

What projects are you most excited about?

As a Talent Acquisition Specialist, my day-to-day consists of conducting technical phone screens, preparing candidates for interviews, and extending offers! Besides my daily responsibilities, I worked on a social media project recently. I was able to utilize my marketing degree to teach my colleagues how to rock their LinkedIn profiles and content.

Kayla

Talent Acquisition Specialist

What are Trustpilot Perks + Benefits

Culture
Volunteer in local community
Every Trustie has two (paid) volunteering days a year, which they can use to give back to their community.
Partners with nonprofits
We partner with a women's shelter in the Bronx, and another non-profit that helps homeless women and children in NYC.
Open door policy
Team based strategic planning
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Trusties in Color (TiC), Pride & Allies, Trustpilot Women in Leadership (TWIL)
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Free subscription to Headspace
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Employees receive 5 days per year of paid sick leave.
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free lunch on Wednesday and Breakfast on Thursdays
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Our kickball team is currently undefeated! We have lots of things like this happen year to year.
Fitness stipend
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

Opportunities to visit our other offices, including internationally. Ongoing training and development across all departments. Catered lunches on Fridays and towards the end of each month, cold brew and beer on tap. Snacks and bagels on Mondays. Internal promotion track, happy hours and office events.

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