Partner Manager at Trustpilot

| Greater NYC Area
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Trustpilot’s partner network includes world class agencies and solution partners that are invested in helping their clients to build and maintain a trusted brand through the voice of their customers. Our partners are nimble developers, eloquent speakers, and innovative marketers. They’re builders, movers, and shakers. They’re trusted advisors to our customers and each play an integral role in the Trustpilot community. 

We are actively seeking a Partner Manager to join our small but mighty team to build and nurture a portfolio of high performing partners. While you will be receiving a warm book of accounts, we want you to build relationships of your own and recruit new partners into the program and truly own your book of business. 

Responsibilities:

  • Recruit, train, and nurture a portfolio of high performing referral partners
  • Cultivate and maintain relationships with decision makers at the client and the agency
  • Build, manage, and accurately forecast a pipeline of partner referred opportunities
  • Regularly educate and update partners on the Trustpilot platform, positioning, and feature updates 
  • Field inbound partnership inquiries and provide deal support where there is active agency involvement
  • Be skilled at closing client business both directly via the agencies and working jointly with the current sales teams when there is a division in ownership
  • Collaborate with Customer Success to ensure a red-carpet onboarding experience for our partners’ clients

Qualifications:

  • Experience selling software or services into digital agencies or marketing organizations
  • Strong network of relationships with digital agencies and systems integrators a plus
  • Familiar with the ecommerce tech stack, ecosystem, and digital marketing tactics
  • Excellent communication, time management, and presentation skills
  • Proven track record of meeting or exceeding sales targets
  • 3-6 years account management/sales experience
  • Proficient in Microsoft Office, G-Suite, Salesforce, and Slack 
  • Warm, outgoing, and professional manner

Application Deadline: 09/04/2020

Application

Interested in learning more about Trustpilot? Check out our website www.trustpilot.com If you are also interested in learning more about the Trustpilot culture, then check out our company page on The Muse.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

About Trustpilot

Check out our office on Built In.

At Trustpilot, we’re passionate about our mission to offer a free and open to all review platform, built on collaboration. For consumers, we’re a place to connect with and influence businesses. For companies, we’re a platform for progress; a way to improve and innovate by engaging and collaborating with consumers. Working here is an opportunity to collaborate with talented and dedicated people in a rapidly growing, fast-paced and agile environment.

With vibrant office locations all around the world and over 40 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. We work hard every day, but we also take the time to catch up with colleagues over a game of ping-pong, a cup of coffee or maybe grab a beer after work.

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Technology we use

  • Sales & Marketing
    • HubSpotCRM
    • SalesforceCRM

Location

We're steps away from Madison Square Park, where Trusties will often take walks or eat lunch. Countless bars and restaurants are close by!

An Insider's view of Trustpilot

What are some social events your company does?

One of the great things about Trustpilot is how involved our team is inside and outside of work. Whether it is a happy hour, our kickball league, or fundraisers and drives sponsored by TWIL (Trustpilot Women In Leadership), you can expect to be a part of a hard working and fun loving group!

Deane

Account Executive

How do you collaborate with other teams in the company?

We have team members in NYC, London, and Copenhagen which may seem tough to collaborate across all 3 time zones, but we all do a great job keeping in touch via Slack, e-mail, and Hangout Meetings. I enjoy working with a global team because it's allowed me to learn more & gain a new perspective.

Britt

Social Media and Community Manager

What does career growth look like on your team?

Every quarter there have been promotions amongst my team - and we always prefer to promote from within. There are clear paths to move into management or maintain personal growth as an individual contributor. It's nice to know there is an achievable plan in place and management has always been supportive of my goals.

Jeremy

Senior Customer Integration Engineer

How do you make yourself accessible to the rest of the team?

I always have a scheduled 1 on 1 every week where it is their time and not mine to ask questions or discuss topics on their mind. With technology today, communication is so important to be comfortable through several channels, so the team has my cell number and we are chatting on Gchat or Slack throughout the day.

Rob

Senior Manager, Support

How does your team reward individual success?

Individual success does not go unnoticed on our team. The people here make it enjoyable to come into work, be collaborative and crush your goals. Trustpilot is always finding ways to reward your individual success, whether it is a dinner or a trendy gift. You also have to prepare for all the high fives!

Zach

Partner Development Manager

What are Trustpilot Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
We partner with a women's shelter in the Bronx, and another non-profit that helps homeless women and children in NYC.
Friends outside of work
Eat lunch together
Intracompany committees
We have both an Environmental Club and also a Trustpilot Women In Leadership organization, that promotes events and volunteer opportunities both in and out of the office.
Open door policy
Team based strategic planning
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Employees receive 5 days per year of paid sick leave.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Our kickball team is currently undefeated! We have lots of things like this happen year to year.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

President's Club twice a year - Europe in the summer and the Caribbean in the winter. Opportunities to visit our other offices, including internationally. Ongoing training and development across all departments. Catered lunches on Fridays and towards the end of each month, cold brew and beer on tap. Snacks and bagels on Mondays. Internal promotion track, happy hours and office events.

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