We create a safe space for communities to thrive.

OpenWeb (formerly Spot.IM) is on a mission to increase the quality of conversations online. We build technologies that create thriving and engaged communities, reduce toxicity, and increase safety - improving the quality of civil discourse and supporting independent journalism. Today, OpenWeb works with more than 900 top-tier publishers (including News Corp, Verizon Media, CBS, Fox News, Hearst, Refinery 29 and more) and hosts 100 million monthly active users.

Founded in 2012, OpenWeb has over 100 employees between New York City and Tel Aviv. We are backed by world-class investors including Insight Partners, Index Ventures, AltaIR Capital, ScaleUp, and Norma Investments. Together, we are empowering individuals to take action, and demand more from one another. We’re crafting technology that naturally brings people together and fosters healthy discussion—so they have more dinner-table talks and less shouting matches online. It starts with us. Let’s take the web back from the trolls - together. Are you in?

About the role:

In this position you will bring your talent and personal drive to support our Partner Success team in proactively servicing our Publishers. You’ll research and develop strategies to further enhance our market reach, work diligently to support the team with any administrative tasks, and continuously provide white glove service to our partners globally.

Responsibilities:

• Support with Publisher Success Team, Business Development, and R&D teams in order to manage and grow relationships with our strategic publisher partners, understand their organization’s business needs, and provide world-class service.
• -Become an expert on OpenWeb's strengths and capabilities, in order to lead trainings with partners on various OpenWeb products.
• Communicate business intelligence from publishers to the product management team in regards to new product development features
• Be a thought leader in the publishing and technology space by creating and sharing insights with your partners and team
• Review and monitor data, proactively surfacing insights and building reports to share with partners. 
• Serve as an additional point of contact for partnership discussions by email, phone, and in person.
• Collaborate with OpenWeb’s engineering and integrations teams to create a positive client experience.
• Assist with administrative efforts related to publisher accounts.
• Proactively analyzing and compiling insights from publisher data and presenting to the Partner Success Management team on an ongoing basis.
• Acting as a point of contact for publisher partners via email, phone, or in-person.
• Project-managing internal tickets on behalf of the Partner Success Managers.
• Aptitude for compiling external deliverables (engagement reports, monetization performance, partnership review decks). 
• Proactive participation in internal meetings (taking and storing team notes)

The Skills and Experience You Bring:

• 1 year full time professional experience
• Excellent collaboration, written, and verbal skills
• G-Suite Expert
• Outstanding attention to detail
• Positive outlook, enthusiasm, and a strong drive to succeed
• A strong desire to work in a fast-paced, challenging, and exciting environment

OpenWeb’s Perks & Quirks:

• 401k + matching
• Premium health benefits including comprehensive vision, medical, dental through Aetna
• Telehealth plan with 24/7 access to a dedicated team of physical and mental healthcare providers
• Flexible PTO policy 
• Company sponsored Life and Accidental insurance 
• Team events and outings (once we can reunite!)
• Career growth & ownership
• Equity 
• Amazing coworkers!

The OpenWeb Culture

We offer a dynamic and unconventional work environment that spans from NYC to Tel Aviv, bringing together a diverse group of world class and high-caliber techies, wordsmiths, entrepreneurs, and creative thinkers. We empower every individual across our global team to be a catalyst for change and strive to create a work environment where you can have the utmost autonomy over your role and projects, from start to finish.  If you want to join an innovative tech company where you can challenge yourself, have the freedom to own your work, and make a lasting impact, then you have a spot within our growing community!

OpenWeb is committed to building diverse teams and upholding an equal employment workplace that is free from discrimination. We hire amazing individuals regardless of their race, color, ancestry, religion, sex, gender identity, national origin, sexual orientation, age, citizenship, marital status, pregnancy, medical conditions, genetic information, disability, or Veteran status.

Build your skills with us as you build a better web for everyone. Join us! Also, we care about your privacy! Please take a moment to review OpenWeb’s Privacy Practice