Partner Success Manager

| Greater NYC Area | Hybrid
Employer Provided Salary: $90,000-$100,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
Sorry, this job was removed at 11:01 p.m. (EST) on Thursday, March 23, 2023
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We create a safe space for communities to thrive.

OpenWeb's mission is to improve the quality of conversations online, building a healthier web where content creators of all kinds are empowered to thrive. As a product company, OpenWeb partners with publishers and brands to build strong, direct relationships with their audiences.OpenWeb's technology empowers its partners to build vibrant communities rooted in healthy conversations and robust social experiences. OpenWeb works with more than 1,000 top-tier publishers, hosting more than 100 million active users each month.

Founded in 2015, OpenWeb has nearly 300 employees in New York City, Tel Aviv, Kyiv, San Diego, Canada, London, and Paris and is backed by world-class investors including Georgian, Insight Partners, , Entrée Capital, The New York Times, Samsung Next, Dentsu, and ScaleUp. To date, the company has raised $393 million in funding and is currently valued at $1.5 billion.To learn more about OpenWeb's platform visit OpenWeb.com, or follow @OpenWebHQ on LinkedIn and Twitter.

What You'll Do:

  • Proactively provide white glove service to our partners by understanding their organization's business needs, and providing world-class service
  • Collaborate with Publisher Sales and R&D teams in order to manage and grow relationships with our publisher partners
  • Support the Partner Success team with onboarding and software integration processes for large media publishers by coordinating internal and external resources
  • Support the team in monitoring and analyzing performance metrics in order to grow partner revenues and identify upsell and expansion opportunities
  • Communicate business intelligence from partners to the product management team in regards to new product development features
  • Be an OpenWeb product expert!

What You'll Bring:

  • 3+ years of previous technical account management experience within either the SaaS, publishing tech, or advertising tech space along with outstanding relationship management and customer service skills
  • Very strong analytical skills combined with a solid understanding of web technologies, digital media revenue ecosystems, and web advertising measurements and analytics
  • Sales-oriented mindset with a history of successfully driving revenue by expanding and up-selling publisher or SaaS accounts
  • Thorough understanding of advertisement and media technology along with experience managing relationships with technical client teams is a major benefit
  • Positive, fun energy combined with a fiery passion for relationship management - we want our clients to have the best OpenWeb experience possible!

What You'll Get:

Our Partner Success Manager compensation package includes a salary range between $90,000-$100,000 annually that will align with the candidate's experience and skill set. in addition this role is eligible for quarterly commissions, equity and benefits like:

  • Premium health benefits (subsidized in %100 for employees) including comprehensive vision, medical, dental through Aetna.
  • 401k + matching up to 4%.
  • Uncapped PTO policy!
  • Company-wide phone reimbursement
  • Telehealth plan with 24/7 access to a dedicated team of physical and mental healthcare providers.
  • Company sponsored Life and Accidental insurance.
  • Team events, holiday parties and outings
  • Career growth & ownership
  • Amazing coworkers!

The OpenWeb Culture

We offer a dynamic and unconventional work environment that spans from NYC to Tel Aviv, bringing together a diverse group of world class and high-caliber techies, wordsmiths, entrepreneurs, and creative thinkers. We empower every individual across our global team to be a catalyst for change and strive to create a work environment where you can have the utmost autonomy over your role and projects, from start to finish. If you want to join an innovative tech company where you can challenge yourself, have the freedom to own your work, and make a lasting impact, then you have a spot within our growing community!

OpenWeb is committed to building diverse teams and upholding an equal employment workplace that is free from discrimination. We hire amazing individuals regardless of their race, color, ancestry, religion, sex, gender identity, national origin, sexual orientation, age, citizenship, marital status, pregnancy, medical conditions, genetic information, disability, or Veteran status.

Build your skills with us as you build a better web for everyone. Join us! Also, we care about your privacy! Please take a moment to review OpenWeb's Privacy Practice

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Location

OpenWeb is located in the heart of SoHo. There’s plenty of great spots to grab lunch and coffee. It’s also a short walk from multiple subway lines.

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