Partner Success Manager

| Greater NYC Area

As a Partner Success Manager on JW Player's Partner Solutions team, you will help manage strategic Video Player Bidding partner relationships and provide support to our clients. You will utilize your superior analytical and customer service relationship building skills in your work with product, sales, partner solutions and engineering teams. You will focus on the goals of analyzing our partners Video Player Bidding performance, growing our clients ad revenue, optimizing SSP and demand partners, troubleshooting and keeping our partners happy.


In this role you will: 

  • Manage all day-to-day administrative operations associated with SSP/DSP partners
  • Manage on-boarding of new clients including; documentation, training, operational set-up and ongoing account maintenance
  • Pull daily reporting, run basic analysis of data and provide insights to internal groups and partners based on findings
  • Manage general day to day maintenance of SSP/DSP accounts
  • Become an expert in the VPB world, encourage the adoption of demand sources, expansion of the VPB inventory pool and provide feedback internally on client needs
  • Build critical internal partnerships through outreach, customer service and effective work output

 

Requirements:

  • 3-5 years of account management, data analytics, customer support and/or ad operations experience; preferably in online advertising and digital video 
  • Detail oriented
  • Flexibility and hunger to work on diverse projects
  • A curious self-starter
  • Strong verbal and written communication skills; confidence in presenting to clients
  • High proficiency with Word, Excel and PowerPoint
  • Basic knowledge of advertising technology
  • Desire to work with in the programmatic video world 
  • BA/BS or equivalent experience


About JW Player

JW Player pioneered video on the web over a decade ago and continues to innovate as the world’s largest network-independent platform for video delivery and intelligence. Media companies including Fox, VICE, Business Insider, and Univision, in addition to hundreds of thousands of creators of all types and sizes, rely on JW Player to deliver and monetize their content across all devices. JW Player’s massive global footprint of over 2 billion unique devices creates a powerful data graph of unique consumer insights and generates billions of incremental video views. The company is headquartered in New York, with offices in London and Eindhoven, and was named to Deloitte’s Technology Fast 500™ in 2017. For more information, visit http://www.jwplayer.com.


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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Location

JW Player is located off the 33rd St. 6 stop in the heart of it all in midtown Manhattan.

What are JW Player Perks + Benefits

JW Player Benefits Overview

JW Player boasts a number of perks -- from our flexible work schedules and casual dress code to the Employee Professional Development program and generous Employee Referral Program, we strive to make sure all of our team members feel supported and appreciated.

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
For many of our roles, hitting goals and surpassing expectations net rewards!
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
JW Player makes every effort to create a diverse and inclusive environment for our team members, including company sponsored events like our annual Inspire: Women in Tech & monthly Fireside Chats!

Additional Perks + Benefits

Flexibility is the name of the game for us. We have leadership that understands the myriad needs of a diverse workforce and what it takes to maintain a happy, healthy, inclusive culture.

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