Partner Success Manager at OpenWeb

| Greater NYC Area
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WE HELP ONLINE COMMUNITIES THRIVE

Spot.IM’s mission is to create exceptional technology that empowers digital media publishers to develop meaningful and monetizable online communities for their readers within their Owned and Operated web space. Our enterprise software platform helps the world’s biggest online publishers form independent communities around their distinct content, quickly bolstering their overall engagement and social interactions. We connect millions of unique users a month across leading digital media publishers including Hearst, Sky Sports, Fox News, AOL, Uproxx, IFLScience, US Magazine, and many more. Spot.IM is VC-backed by Insight Ventures, one of the world’s most trusted and successful institutional investors, and we are focused on growing our standout global team and product stack.

Partnership (Account) Manager - What You'll Do:

  • Partner with Publisher Sales and R&D teams in order to manage and grow relationships with our strategic publisher partners, understand their organization’s business needs, and provide world-class client service
  • Manage the onboarding and software integration process for large media publishers by being a Spot.IM product expert and coordinating resources among internal and external Product, Engineering, Editorial, and Business Development teams
  • Grow partner revenues by monitoring and analyzing partner success metrics, taking proactive steps to improve user experience and drive traffic, and identifying upsell and expansion opportunities
  • Communicate business intelligence from clients to the product management team in regards to new product development features
  • Be a thought leader in the publishing and technology space by creating and sharing content with your partners

The Skills and Experience You Bring:

  • Previous technical account management experience within either the SaaS, publishing tech, or advertising tech space along with outstanding relationship management and customer service skills
  • Very strong analytical skills combined with a solid understanding of web technologies, digital media revenue ecosystems, and web advertising measurements and analytics
  • Sales-oriented mindset with a history of successfully driving revenue by expanding and upselling publisher or SaaS accounts
  • Thorough understanding of advertisement and media technology along with experience managing relationships with technical client teams is a major benefit
  • Positive, fun energy combined with a fiery passion for relationship management - we want our clients to have the best Spot.IM experience possible!

 The Spot.IM Culture

We offer a dynamic and unconventional work environment that spans from NYC to Tel Aviv, bringing together a diverse group of world class and high-caliber techies, wordsmiths, entrepreneurs, and creative thinkers. We empower every individual across our global team to be a catalyst for change and strive to create a work environment where you can have the utmost autonomy over your role and projects, from start to finish. If you want to join an innovative tech company where you can challenge yourself, have the freedom to own your work, and make a lasting impact, then you have a spot within our growing community!


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Technology we use

  • Engineering
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

Location

OpenWeb is located in the heart of SoHo. There’s plenty of great spots to grab lunch and coffee. It’s also a short walk from multiple subway lines.

An Insider's view of OpenWeb

What’s the vibe like in the office?

I am inspired to work with a team of passionate and goal-oriented individuals on a mission to change the Open Web. I feel like I can bring my authentic self to work, learn something new every day and build a brand that I am proud of. Love the diverse culture, fun social events and above all the belongingness that we are in this together!

Kusuma

Director, Product Marketing

How does the company support your career growth?

OpenWeb encompasses a unique culture fueled by constant growth, learning and the ability to 'get sh*t done.' As an organization, our leadership and HR is focused on ensuring the best growth opportunity for each employee by providing an inclusive yet diverse environment, extended learning opportunities and any resources needed to achieve success.

Madison

Director, Partner Success

What makes someone successful on your team?

I think everyone at OpenWeb has an innate drive to do good, push boundaries, ask tough questions, and put in the work! No task is ever too large or too small for folks to tackle. This humility, along with a passion for what we do - makes us successful. The consistent drive to continue building, innovating, and sometimes even re-building is success.

Javier Ramos

HR Manager + Talent Acquisition Lead

What are OpenWeb Perks + Benefits

Culture
Eat lunch together
Daily stand up
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
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