Partnerships Director, Relationship Management
Better is redefining homeownership and making it simpler, faster—and most importantly—more accessible for everyone. We leverage technology and expertise to find ways that we can make the homebuying journey more approachable and understandable.
- Right now we’re funding over $2 billion in home loans per month
- We’ve funded over $14 billion in loans and $3.5 billion in insurance
- We ranked #1 in the U.S. on LinkedIn's Top Startups 2020
- We ranked #11 on Fortune’s Best Places to Work in Financial Services 2020
- Our Founder and CEO was named in Comparably's Top 25 CEOs for Diversity
- We were listed to Forbes’ FinTech 50 2020
- And #15 on the 2020 CNBC Disruptor 50
- We’ve secured over $254 million from our investors to date
Our company is made up of driven, passionate people who bring their unique backgrounds and perspectives to everything we do and we are committed to fostering diversity, multiculturalism, and inclusion. We see the perspectives that each person brings and a diverse workforce as essential for individual and collective success. We believe it’s important to foster a company culture that encourages curiosity and passion—from employee resource groups and learning opportunities to team outings and community outreach.
A Better opportunity:
The Better Partnerships Team is responsible for sourcing and developing strategic partnerships for Better.com. The Partnerships Director, Relationship Management will have responsibility for overseeing and driving activities relating to the management of one or more existing partnership relationships.
Responsibilities will include:
- Manage a marquee partner relationship at Better.com
- Oversee and assume responsibility for all business touch points related to Partner
- P&L responsibility of all related Partner activities
- Develop and manage partner relations including guiding future implementation plans, negotiating of next phase term sheets and agreements, coordinating with internal and external stakeholders, and overseeing of internal and external reporting
- Monitor and ensure partnership performance to meet Better objectives and Partner objectives, including SLA adherence and all other requirements
- Assist with audit, compliance and issue identification, tracking, resolution and reporting
- Act as Better.com’s day to day point of contact for a partner and oversee performance of our internal partner production teams
About You:
- 8+ years of experience in a client facing/relationship management role, with experience acting as the main point of contact for a complex, multifaceted and large partner
- Experience driving revenue optimization through effective partner/counterparty management in mortgages or other similarly complex financial instrument (e.g financial derivatives, leveraged finance, securities lending etc)
- Experience leading complex, business critical projects internally- from initiation to delivery across functions- combining designing, developing, deploying and maintaining at large scale
- Comfort with managing contracts containing significant economics such as vendor, servicing acquisition, whole loan purchase, financing, securitization or others
- Familiarity with marketing driven consumer partnerships
- Passionate about pairing your experience with a fast growing consumer focused team
- Capable of multitasking with rapidly changing priorities and managing multiple tasks in a dynamic environment
- Exceptionally detail-oriented and able to manage and maintain all facets of complex assignments
- Proven problem solving ability with the aptitude to identify strategic solutions to business problems with enterprise-wide implications.
- Able to navigate stakeholder opinions and build consensus
- A friendly, thoughtful and collaborative approach to client relationships
The Better mission is rooted in values that drive us.
- We do what’s in the best interest of the consumer, not ourselves
- We have growth mindsets, not fixed ones
- We believe that success lies in execution, not credentials
- We act like owners, not just employees
- We work to find answers on our own, not wait for them to be given to us
- We optimize for mission, not ego
Our mission speaks for itself—we continue to outpace the industry at every turn. We’ve recently joined forces in partnership with Ally Bank, and our backers have helped build some of the most transformative tech and finance companies in history. Kleiner Perkins, Goldman Sachs, American Express, Citigroup, Activant Capital, Ally Bank, and others have invested in our vision for what homeownership can be.
Better is an equal opportunity employer. We do not discriminate on the basis of race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, age, or any other basis protected by law. All employment decisions at Better are based on a person’s merit, business needs, and role requirements.
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