Pre-Sales Engineer - Medical Informatics (West)

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Company Description

Butterfly Network’s mission is to democratize healthcare by enabling universal access to superior medical imaging. We reinvented ultrasound technology by creating the world's first handheld, single-probe whole-body ultrasound system: the Butterfly iQ. This breakthrough technology reduces the cost of the traditional ultrasound system by miniaturizing it onto a single semiconductor silicon chip.

Butterfly harnesses the advantages of AI and cloud computing to deliver advanced imaging that is easy-to-use and built for the digital era.The Butterfly iQ and next-generation Butterfly iQ+ have received CE Mark and FDA clearance, and are being sold in hospitals and clinics around the globe.

Joining Butterfly Network is the opportunity to redesign the future of healthcare through the power of technology. Embark on a journey with us to maximize global impact, motivated by the idea that our products will change the lives of millions along with the people you love.

Job Description

Pre-Sales Engineers play a key role in sales processes with large enterprise (primarily health systems) around the world.  This role includes the ability to discuss clinical workflows in various hospital departments (i.e. Emergency Medicine, Critical Care, Anesthesiology, Primary Care) and provide detailed technical requirements to customer IT and Security teams.  Must have an attention to detail for reviewing legal and technical agreements.  Works closely with internal teams such as Sales, Product, Legal and Information Security.

  • Works with the Sales team to provide in-person or remote product demos to customers
  • Expert for sales on technical, workflow and privacy/security information
  • Complete customer security assessments
  • In conjunction with the Legal and Security teams, review all customer agreements as they relate to privacy and security
  • Clearly document customer workflow, expectations, and potential issues as they transition to implementation team
  • Contributes to building customer-facing material for integrations and data solutions.
  • Interfaces with Engineering to provide real-world feedback from the field (Voice of Customer) to be implemented in device enhancements or new product development.
  • Perform a broad variety of tasks in support of the role and responsibilities.
  • For other Sales duties as assigned.

Operational Details:

  • Reporting to the Medical Informatics Manager
  • Located in the Pacific Time Zone
  • Provides pre-sales informatics support for customers, Sales, Clinical and Marketing.
  • 80% supporting Core Sales on pre-sales informatics support
  • 20% working with Product and Support teams
  • Tier 2/3 tech support and sales support
  • Potential for 25% travel including trade shows, trips to headquarters and customer visits

Qualifications:

  • Bachelor’s degree required
  • 3-8 years of experience in Medical Informatics, or Healthcare Project Management
  • Expert knowledge of interoperability between medical devices and healthcare IT
  • Familiarity with DICOM, PACS, HL7, EMR and Medical Imaging Devices
  • Experience giving product demos in person, or remote to C-Suite level customers
  • Humble, hungry, smart and curious

You Deeply Identify with Core Butterfly Network Values:

  • Efficient & Speedy - you get work done in a fraction of the time as industry peers 
  • Intellectually Curious - you are thoughtful & inquisitive; people enjoy working with you because they learn from you
  • Mission-Driven & Committed - you are passionate about the company's purpose and are immensely productive
  • Team Oriented - you celebrate and take joy in the success of others on the team

Additional Information

  • Fully covered medical insurance plan, and dental & vision coverage - as a health-tech company, we place great worth on our teams’ well-being
  • Competitive salaried compensation - we value our employees and show it 
  • Equity - we want every employee to be a stakeholder
  • 401k plan - we facilitate your retirement goals
  • The opportunity to build a revolutionary healthcare product and save millions of lives! 

Butterfly network does not accept agency resumes.

Butterfly Network Inc. is an E-Verify Company and is an equal opportunity employer regardless of race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability or Veteran status. All your information will be kept confidential according to EEO guidelines.

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Located by some of the city's most popular destinations, architectural landmarks, cultural hub, and in the heart of the historic Flatiron District

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