PreSales Engineer at monday.com

| Greater NYC Area
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Our sales team is growing and we are looking for a strong Presale Engineers (Product Experts).

As a Presale Engineer at monday, you’ll play a critical role in helping our prospects understand the value of our platform. Through your deep product knowledge, expertise in how companies use and deploy SaaS applications, and objection handling in customer interactions, you’ll support our sales team with the sales processes.

We are looking at experienced individuals that would be able to establish the team’s methodologies and streamline our sales processes. You’ll be a strategic member of our team working closely with Sales, Product and Customer Success.


About The Role:
  • You will play a critical role in helping our prospects understand the value of monday
  • Leverage deep product knowledge to lead the technical aspect in large and complex sales processes
  • Work closely with our salespeople and help streamlining monday's sales process
  • Map out prospects' business processes and assist them to implement them in our platform
  • Establish pre-configured solution packages and define best practices
  • Help to strategize large opportunities

  • 3+ years in a Pre Sales Engineering role (or similar) in a SaaS environment
  • Strong problem solving skills
  • A deep technical curiosity for how IT systems work in a business context
  • Great communication and customer facing skills
  • Understanding of JSON and RESTful APIs
  • Understanding of GraphQL - an advantage
  • Ability to clearly articulate technical topics to a non-technical audience
  • Business process mapping skills
  • Fluency in written and spoken English
  • Experience responding to technical questions and security requirements from customers
  • Exceptional teamwork capabilities 
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • SqlLanguages
    • NodeLibraries
    • Node.jsFrameworks
    • monday.comManagement
    • =CRM

Location

33 West 17th Street, New York, NY 10011-5501

An Insider's view of monday.com

What’s the vibe like in the office?

Every time I walk through those doors to come to work in the morning, I genuinely look forward to seeing everyone that I work with. Everyone that works here is so friendly and unselfish with their time, energy, and efforts. It truly is a team community where everyone does care about each other and is willing

Ruchita

Customer Success Manager

What does your typical day look like?

I work with both new and current clients every day to help solve challenges and pain points with their current work-flow and communication. The best part of my job is when I’m on a demo with a client and they have the “A-HA” moment on monday.com and the value we can bring to their team, department, and/or organization.

Nate

Account Executive

How does the company support your career growth?

We have weekly 1:1 meetings with our team leads, feedback talks, and the company encourages employees to pursue different initiatives and opportunities internally outside of their day to day job roles to help monday.com be a better overall organization and place to work.

Dipro

Customer Success Manager

How do you make yourself accessible to the rest of the team?

Everyone in the organization is more than willing to lend a helping hand whenever needed regardless of department or team. Everyone truly does care about each other’s success here at monday.com and it’s really refreshing to be a part of that culture where it truly is genuine and transparent.

Omri

Customer Success Manager

What projects are you most excited about?

One of the best parts about working here is how often we release new features. monday.com truly values customer feedback and feature requests. All our newest and heavily used features at the moment were feature requests not too long ago. We have tons of new features on the way that I am VERY excited about cause I know our client will love them.

Kyle

Account Executive

What are monday.com Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Team owned deliverables
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
We provide free breakfast on Monday, Tuesday, Wednesday, Thursday, Friday. Employees receive a lunch stipend on a monthly basis.
Happy Hours
Pet Friendly
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Promote from within
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