Presales Manager

| Greater NYC Area | Remote
As a Presales Manager, you will be working closely with our US-based sales team demonstrating the value of 360Learning during the presales process. You will help learning and development teams of top organizations with alignment on their growth objectives with 360Learning’s benefits. 

As our first Presales Manager hire in our New York office, you will lay down the foundation for Sales Engineer department in the United States. You will become a technical and functional internal expert of our technology, developing a deep understanding of our solution. You will bridge the gap between the strategic direction of our product development and the needs of our market.

Within 1 month, you will:

  • Become an expert of 360Learning ways of working through our onboarding process on Convexity
  • Meet the global team through virtual coffee meets and happy hour in our virtual office
  • Master our value proposition like no one else thanks to shadow meetings with AEs and intensive training with your coach
  • Learn our product like nobody else knows it in the company, and be able to support our Product team with great insights and feedback thanks to a detailed product training
  • Have defined your first OKRs 

Within 3 months, you will:

  • Understand, master, and become a pro at describing our product to prospects, and addressing promptly every question they may have surrounding our technology.
  • Collaborate with sales teams to understand customer requirements and provide sales support.
  • Be a responsive and creative member of a cross-functional teams (sales, marketing, customer success) by providing valued feedback internally to our teams
  • Plan and configure products to meet presentation needs.
  • Be a creative, upbeat, and positive player collaborating with AEs to build engaging strategies to move deals forward in our sales funnel (POC/pilot construction)

Within 6 months, you will:

  • Become a trusted advisor to all levels within the prospective customer organization from CEOs, to developers, to Learning & Development Directors.
  • Be identified as a prime expert by our Account Executives to support them in any prospective context

Within 12 months, you will:

  • Contribute in making the Sales Engineering department grow by identifying best practices, designing new processes and creating

The Skills Set

  • 2+ years experience in technical pre-sales, preferably in a high-growth environment.
  • You have strong sales instincts and enjoy speaking with prospective clients in all stages of the sales cycle
  • Ability to travel up to 10% of the time in the USA (when permitted)
  • You possess a “can do” attitude and see obstacles as opportunities where 360Learning can succeed
  • You enjoy being at the intersection of technology, business, and learning
  • You have a strong knowledge of enterprise technologies and systems: SSO, CRM, ERP and HRIS
  • Strong natural and intellectual curiosity especially around the application of technology to solve all kinds of problems
  • B.A. or B.S. degree
  • Knowledge of the LMS industry is a plus 
  • Understanding of HTML, CSS, and Javascript is a plus
  • Experience in the SaaS industry is a plus
  • Enthusiasm about the idea of working in our Culture of Convexity

What We Offer

  • Compensation. We offer competitive salary + equity
  • Benefits. Comprehensive medical, vision and dental insurance. 401k matching after 6 months. Generous parental leave policy.
  • Balance. We offer 20 days of annual PTO + 5 days for sick leave + holidays! We are remote-friendly and promote flexible work hours.
  • Culture. We are a global team. We are powered through our culture called Convexity (you will hear this a lot). We are strong-believers in documenting our process, sharing continuous feedback and having low authority. Click here to envision what's it like to join 360Learning from onboarding to ramp-up, and beyond.

Who we are:
360Learning empowers Learning and Development teams to drive culture and growth through Collaborative Learning. Our learning platform combines collaborative tools with the power of an LMS, enabling high-growth companies to unlock learning based on collective expertise instead of top-down knowledge. 360Learning is the easiest way to onboard new employees, train customer-facing teams, and develop professional skills–all from one place.

360Learning powers the future of work at 1,200 organizations, including Toyota, Criteo, and Airbus. Founded in 2012, 360Learning has raised $41 million with 180 team members across New York, Paris, and London. You can learn more in this blog post from our CEO.

Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • TrelloManagement
    • HubSpotCRM
    • SalesforceCRM
    • MarketoLead Gen

Location

We are currently remote, but majority of our US team is located in New York City.

An Insider's view of 360Learning

How would you describe the company’s work-life balance?

One of our company values is to enable employees to choose where and when they work. We refer to it as “your life, your way.” For me, that means a range of things–I want the flexibility to go for a long lunch with a friend, take an afternoon spin class, or take PTO without any pressure to be tethered to work.

Caroline

Director of Product Marketing

How do you collaborate with other teams in the company?

We all want to be 1% better today than yesterday. We go the extra mile to help others and make them feel awesome.

Sophie

VP Operations & Strategy

How has your career grown since starting at the company?

360Learning offers great opportunities for impact-oriented people. I joined 360Learning 1.5 years ago and my scope has evolved 3 times. At each step, I've received impactful coaching to help me step-up to challenges and have been continually encouraged to step out of my comfort zone. This is exactly what I was hoping for when joining the company.

Benjamin

Head of Operations

How do you empower your team to be more creative?

My goal is to develop leaders, not followers. It means encouraging my team to take ownership of virtually anything that can be improved whether they are a VP or an intern. I am intentional about giving everyone the space to experiment, learn from their mistakes, and ultimately reveal their genius.

Jean-Christophe

CRO, Americas

What makes someone successful on your team?

Self-sufficiency is key at 360Learning. We have a culture that practices autonomy and accountability. If you like the ability to work in an asynchronous way while still being a team player, success will not be far behind.

Alex

Account Executive

What are 360Learning Perks + Benefits

360Learning Benefits Overview

At 360Learning, we are committed to you and your wellbeing with benefits + perks that will allow you to be the best that you can be. It includes comprehensive medical benefits (health, dental and vision), 401(k) matching, parental leave, remote/flexibility in hours, global experience, and more...

Culture
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
360Learning offers 401(K) matching - employer matching contribution of 100% of the employee’s deferral up to 4% (of total compensation) after 6 months.
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker and also provides 6 weeks of leave for the secondary caretaker.
Flexible Work Schedule
360Learning embraces "Your Life, Your Way" and that includes flexibility when it comes to creating your work schedule.
Remote Work Program
Our remote work program includes work from home, full-time remote for most positions, semi-remote (half/half in and out of office), and nomadic life.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Lunch and learns
We host lunch and learn meetings on occasion.
Cross functional training encouraged
Customized development tracks
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