Presales - Solutions Consultant
Contentsquare is a dynamic SaaS technology startup based in New York City seeing explosive growth following $190 million of Series D funding. Recognized by Gartner as one of the four most innovative ecommerce technologies in the world, and Wired Magazine as one of Europe’s hottest startups, Contentsquare is a Digital Experience Analytics Platform helping brands to create better experiences online.
We work with 700+ clients globally including Unilever, L'Occitane, GoPro, Hertz, Avon and Club Med to empower their teams with behavioral insight.
As a Solutions Consultant at Contentsquare, you will work alongside our growing team of Account Executives. If you are passionate about helping enterprise brands improve their digital experiences while being the technical advisor in a team of senior sales executives, this is the role for you!
During the sales cycle, you will lead proof of concepts, demonstrating Contentsquare’s ability to meet and exceed customer technical and business requirements, often in the customer’s production environment. Aside from the day-to-day, you may also be asked to lead webinars, speak at conferences, and create public-facing training content.
What you'll do:
- Prepare and deliver technical presentations explaining products or services to customers and prospective customers
- Confer with customers and engineers to assess equipment needs and to determine system requirements
- Collaborate with sales teams to understand customer requirements and provide sales support
- Plan and modify products to meet customer needs
- Help clients drive business growth through strong technical alignment and integration of the ContentSquare
- Partner with sales executives in building business cases for customer and drive new revenue growth
- Help in researching and developing new products based on customer and general market needs
Who we're looking for:
- 3+ years experience working as a technical solutions engineer / consultant engaging enterprise clients, with a proven track record of success supporting senior sales teams
- Strong knowledge of the digital user experience and analytics ecosystem
- Strong understanding of JavaScript, HTML, and client side technologies
- Experience analyzing sites using products such as Google Analytics, Adobe Analytics, or other digital experience platforms
- Deep technical expertise around web, ecommerce and analytics platforms
- Experience aligning technical SaaS solutions to the business cases of enterprise customers
- Clear, concise and solution focused in both written and verbal communication
- You are highly organized, pragmatic and able to prioritize effort on highest-impact areas
- Proactive in going above and beyond individual and team expectations