Regional Sales Manager - Mid-Atlantic Region
THE ROLE
Responsible for optimizing the sales performance and profitability of our growing network of Showrooms within their region by providing showroom teams with sales leadership, business insights/acumen, coaching, support, and oversight to ensure an exceptional brand experience for our customers. Regional Sales Managers must spend 4 days/week in the field at Peloton Showrooms. This role is responsible for showrooms located in Ohio, Pennsylvania, Delaware, Virginia, DC, Maryland and Kentucky.
RESPONSIBILITIES AND REQUIREMENTS
SALES & FINANCIAL MANAGEMENT
- Provide sales direction and guidance to management teams to inspire and enable them to meet or exceed sales targets on a daily/weekly/monthly basis
- Lead teams to deliver a premium customer experience, utilizing Peloton’s sales training programs and systems to provide a high level of service
- P&L responsibility for regional retail performance
- Evaluate the stores’ weekly performance - compiling weekly, monthly and YTD assessments
- Provide updates on performance to the senior Retail leadership
- Work with Director of Stores to develop strategies to raise performance in all stores and return any under-performing location to profit targets
PEOPLE
- Hire and develop a best in class team of Showroom Managers
- Oversee hiring of sales staff
- Administer quarterly and annual performance reviews a
- Coach to sales performance opportunities and create development plans
- Develop Showroom Manager and sales teams; create succession planning
- Partner closely with Regional People Business Partner in efforts to create and maintain a positive and productive culture that emulates Peloton's values, with a focus on engagement, development, and positive employee relations
BRAND
- Ensure growth of Member base via the use of Salesforce, community engagement, and lasting relationships
- Ensure appropriate representation of the Peloton brand in every element of the retail experience, including culture, standards, people and communication
- Always represent the brand as an enthusiastic ambassador
- Work in partnership with the Regional Operations Manager to ensure operational and visual standards are maintained
EXPERIENCE/ATTRIBUTES REQUIRED
- At least 7 years experience as a manager (preferably multi-showroom manager) in an environment where building & motivating high performance, service-oriented teams is critical to success
- Proven track record of meeting and exceeding sales goals
- Proven track record of effective qualitative and quantitative judgment and decision making
- Strong financial acumen including the ability to create budgets and sales targets and manage P&L
- Strong management skills including the ability to manage through change
- Experience hiring, coaching and training sales teams to create an exceptional brand experience in showrooms
- Must be able to work nights, weekends and holidays
- Proficiency with CRM platforms necessary (Salesforce is a plus)
- 80% of the time will be spent in stores and traveling
- Bachelor’s degree preferred
- Appreciation of fitness and a healthy lifestyle
PHYSICAL REQUIREMENTS
This is primarily an active position, involving long periods of standing and lifting items weighing 25 lbs or more. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ABOUT PELOTON
Founded in 2012, Peloton is a global interactive fitness platform that brings the energy and benefits of studio-style workouts to the convenience and comfort of home. We use technology and design to bring our Members immersive content through the Peloton Bike, the Peloton Tread, and Peloton Digital, which provide comprehensive, socially-connected fitness offerings anytime, anywhere. We believe in taking risks and challenging the status quo by continuously innovating and improving. Our team is made up of passionate brand ambassadors, and we know that together, we go far.
Headquartered in New York City, with offices, warehouses and retail showrooms in the US, UK and Canada, Peloton is changing the way people get fit. Peloton has been named to many prestigious industry lists, including Fast Company's Most Innovative Companies, CNBC's Disruptor 50, Crain's New York Business' Tech25 and Fast50, as well as TIME's Genius Companies. Visit www.onepeloton.com/careers to learn more about joining our team.
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