Braze
Where your passion is welcome and your impact is real.
New York, NY

Global Partnerships Enablement Manager

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WHO WE ARE

Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Burger King, Delivery Hero, HBO Max, Mercari, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, hundreds of billions of messages are sent to a network of over 3 billion active users through Braze.

Need more proof? Braze was named a Leader in the Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms), Q3 2021, and was named to the Forbes Cloud 100 list for the fourth consecutive year. The company has also been selected as one of Fortune’s Best Workplace for Millennials in 2021, and was ranked #20 on Fortune’s Best Medium Sized Workplaces in 2021. Braze is certified as a Great Place to Work in the UK and the U.S. and is recognized as one of the UK's Best Workplaces for Women.

WHAT YOU’LL DO

We are looking for a Global Partnerships Enablement Manager that will primarily be responsible for creating, refining and executing scalable onboarding programs that help new reselling partners become competent with marketing, selling, and implementing Braze. This role will be interacting directly with new reselling partners on a high touch regular basis while also working closely with Channel Executives, Channel Marketing resources, Partner Support & Services, Sales Engineers, and the Direct Sales Team.

The Learning & Development team is responsible for all internal training & enablement at Braze including but not limited to: company-wide on-boarding, manager training & development, soft skill & career development, department-level enablement for Go-To-Market teams including Sales, Customer Success, and Global Services and Support (GSS). The L&D Team reports directly to the SVP of People at Braze—this ensures alignment and ongoing collaboration to help support our teams and develop, drive, and support key initiatives across the company. This role will report to the Director of Learning & Development. 

RESPONSIBILITIES:

As a Partner Enablement Manager at Braze you would:

  • Document a partner profile for all new partners to share internally 
  • Help evolve, refine and teach the Partner Program Guide to new partners
  • Refine the Partner Enablement Roadmap and help ensure that new partners are engaged in activities outlined in the roadmap by role
  • Develop mutually agreed upon 30, 60, 90 plans with new partners
  • Schedule regular calls with new partners to track progress, plans and discuss next steps
  • Ensure that the appropriate partner staff is attending the core product certification class and the demo champion program 
  • Monitor, Document and Communicate Partner Enablement Progress to Partners and Channel Team
  • Determine how new partners can be held accountable for certain on boarding activities
  • Facilitate and train new partners for onboarding and ongoing sales process and product needs
  • Work with channel marketing to develop, own and teach scalable Marketing training
  • Work with the certification program manager to develop and deploy necessary certifications for partners 
  • Understand and train new partners on the Sales Process

WHO YOU ARE

  • Must have experience supporting and enabling resellers
  • Needs to be a goal oriented strategic thinker with the ability to execute at a tactical level
  • Collaborative team player who can adapt to a fast-paced dynamic environment
  • Display a comprehensive understanding of a partner economic model
  • Innovative, high energy, entrepreneurial self-starter who has experience taking initiative and owning end to end deliverables in a fast-paced environment
  • You enjoy taking the lead in collaborative work to bring projects to life and make them experiential.
  • Ability to analyze and interpret data or are willing to learn
  • You work well cross-functionally, particularly with Sales, Marketing, Business Insights, and Product/Engineering
  • Exemplary written and verbal communication skills
  • Organized and able to maintain a global calendar
  • Excellent public speaker with strong presence
  • You enjoy travel and hosting events
  • LMS or Instructional Design experience a plus
  • You build and maintain strong professional relationships

WHAT WE OFFER

  • Competitive compensation that includes equity
  • Generous time off policy to balance your work and life, including paid parental leave
  • Competitive medical, dental, and vision coverage for you and your dependents
  • Collaborative, transparent, and fun loving office culture

If you are a California resident subject to the California Consumer Privacy Act, click here to understand how Braze processes your personal information and how you can exercise your rights.

If you are located in the EU or UK visit our privacy policy to understand how Braze processes your personal information and how you can exercise your rights.

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What are Braze Perks + Benefits

Braze Benefits Overview

Our health, dental, and vision plans are among the best out there — a happy team member is a healthy one. Our flexible time-off policy lets you balance your work and life in the way that suits you best, and includes paid parental leave. Globally, we support you as you plan for your future, through regionally tailored programs like 401(k) matching through Betterment in the US. When it comes to snacks in the office, we've got you covered — and lunch is on us every single day. When it comes to engaging in the community, we take it seriously. Each year we send team members to conferences around the world to engage with the developer community and learn the latest and greatest updates in all of the technologies we use. And lastly, we support your professional growth through formal career pathing, the Braze University learning platform, and ongoing enablement to foster success. Want more? Further your education with tuition reimbursement.

Culture
Volunteer in local community
In addition to volunteering in our communities globally, our Braze Cares program focuses on charitable giving. Employees can curate donation funds to support causes and Braze matches $100 per employee
Partners with nonprofits
We have a partnership in NYC with New York Edge, a nonprofit bridging the opportunity gap among underserved students by providing programs to improve academic performance, health & wellness & more.
Open door policy
Team based strategic planning
Open office floor plan
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
We have a number of ERGs to help enhance our employees' experience while working with us. Including Asians@Braze, Black@Braze, Femmentor, Healthy Minds @ Braze, Jews@Braze, Parents@Braze, Pride@Braze
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend

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