HUMAN was founded in 2012 in a Brooklyn sci-fi bookstore by Tamer Hassan, Michael Tiffany, Dan Kaminsky, and Ash Kalb. Our humble beginnings led to the creation of the Human Defense Platform, the backbone of all our products that safeguards enterprises from sophisticated bots, fraud, and account abuse. Today we verify the humanity of more than 20 trillion interactions per week for some of the largest companies and internet platforms. 

Our hacker roots still permeate everything we do. You will be a part of the HUMAN front line in our commitment to protecting companies (and in turn, their customers) from both revenue and reputation risk caused by digital attacks. However, HUMAN is not the center of this story. Humans like yourself are. We firmly believe in putting people first. This approach spans our extensive total rewards package, inclusive of competitive compensation, benefits, stipends - as well as our day-to-day culture - to ensure every human is empowered to do the best work of their life. We want to hear about the marathon you’re training for. We want to see pictures of your pets. We want to know your favorite robot (we have many). 

Even if you’re not a conventional “hacker” we can assure you that you are a hacker in your own right. We want to work with people like you who break down problems to build up better solutions. That’s what makes us HUMAN. 

You’ll be joining us at an exciting moment in the HUMAN story: we joined forces with PerimeterX in a market-changing merger, as well as recently acquired clean.io to enhance the Human Defense Platform. Together under the HUMAN brand, we will disrupt the economics of cybercrime. We hope you can join us in that mission. 

What you'll do:

• Assist the creation and optimization of incentive plans for each sales role in the region while promoting global consistency
• Lead sales compensation administration inclusive of calculating and submission of monthly/quarterly sales commissions, communication of plan agreements, and own the data integrity of the Incentives tool.
• Use discretion to resolve sales compensation disputes/concerns raised by the field, as the primary first point of contact. Ensure consistent interpretation and governance surroundings plan terms and conditions. 
• Evaluate and recommend process refinement for more efficient monthly commission results, and execute on implementing approved recommendations
• Ensure commissions are processed accurately and on-time, with proper approval governance captured for SOX compliance.
• Provide consultation on data consolidation for analysis to the Sales Compensation team.
• Manage Monthly accrual and re-forecasts, in partnership with the Rev Ops and Finance teams. 
• Develop commission related workflow SOP’s. 
• Own maintenance of data in the Incentives tool, with minor troubleshooting and configuration of the platform as necessary. Provide UAT support as necessary.

Who you are:

• 5+ years of sales operations, analytics, or sales incentive experience
• 5+ years of professional work experience
• Bachelor's degree; master's degree or equivalent experience is a plus
• Good attention to detail, accuracy, and ability to solve problems through analytical reasoning
• Experience in business analysis including issue tracking, problem resolution, and reporting
• Solid business partnering and communication skills
• Strong Microsoft Excel skills.
• Strong reconciliation experience.
• Strong analytical and problem-solving skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office suite or related software.
• Experience in data science or analytics and solid spreadsheet skills are a plus

Life at HUMAN:

HUMAN prides itself on being an equal opportunity workplace. We firmly believe in putting people first regardless of who you are, where you come from, how you identify, or who your favorite robot is (we have many). We are on a mission to protect the integrity of the internet for everyone, so we welcome all individuals to come to share their unique experiences and perspectives as we fight against cybercrime together!

With Humans located in all parts of the world, we’ve fully embraced our diversity of thought and are always looking for innovative ways to connect with one another - even in virtual reality! Although New York City is our HQ, with teams in London, Virginia, and Victoria, we trust our Humans in choosing where they work and how they work. The benefits package we provide reflects our remote-first culture and our commitment to our Humans’ personal career development, which includes annual stipends for home office setup, well-being, and growth & development. We also offer weekly lunches, flexible time off, no-meeting Fridays, HUMAN days, sabbatical programs, and so much more.

We’re constantly trying to anticipate the needs of our Humans to ensure each one of us is equally prepared to do some of the best work of our life. Taking care of one another is part of the HUMAN experience and how we build true HUMAN connections.

If you are an individual with a disability or special need that requires accommodation, please contact us directly.