Sales Development Manager/Director

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About mParticle:

mParticle is the leading independent customer data platform.  We are focused on the infrastructure layer of a Company’s growth stack.  Developers, engineers, product managers and marketers choose mParticle to simplify the flow of customer data between systems and applications, breaking down data silos and improving customer experiences.  We work with big players and small, fueling the customer success of brands like Starbucks, NBC Universal, Spotify and Airbnb. We’re growing fast and offer smart, talented individuals an opportunity to be high impact players as we scale and achieve our vision for being the world leader in this space. We care deeply about culture and our people, creating a place where you can do your best work and love doing it!

Recognized as one of Crain’s 100 Best Places to Work in New York City and one of  Wealthfront Career Launching companies of 2021!

The Sales Development Manager/Director is responsible for managing and further qualifying inbound leads and strategically crafting outbound motions. You will be responsible for hiring, coaching and leading a high-performing global SDR team in order to achieve high-growth opportunity and pipeline goals. This is a great opportunity for an innovative leader with strong attention to detail. Ultimately you and your team will play an integral role in the go-to-market  motion and will realize huge support amongst the GTM partners.

What you’ll be doing:

  • Hire, coach and lead a high performing, Global SDR team to achieve aggressive pipeline goals
  • Contribute to and provide feedback on marketing initiatives and campaigns as they relate to lead quality, meetings booked, and opportunities converted
  • Drive team development, prospecting, and lead qualification activities to achieve strategic goals
  • Develop playbooks, tools, processes, workflows and guides with messaging, scripting, and positioning
  • Work with sales and marketing to define quarterly SDR goals that align with our go-to-market strategies and annual growth objectives
  • Analyze data and market trends, create reports/dashboards, and provide updates for the executive team
  • Work cross-functionally with the Marketing, Sales, and Product teams

What we’re looking for:

  • 3 to 5 years of experience managing high performing sales development teams
  • Minimum of 2 years spent as an SDR
  • Proven ability to build and establish high performing teams with evidence of consistently exceeding targets
  • Expert level experience with CRM & marketing/sales automation software (eg; Salesforce, Outreach, LinkedinSales Nav)
  • In-depth understanding of lead nurturing, opportunity  generation and sales administration processes

What’s in it for you:

  • 100% company paid health care (medical, dental, vision) for employees enrolled in our baseline plan with affordable cost sharing options for your dependents. We make certain you’re protected, have the options you need for care, and that it’s affordable for all. 
  • If you’re enrolled in our high deductible plan, we fully cover your deductible through annual Health Savings Account contributions which are yours to keep. This is for both individuals and for those with dependents.
  • A truly flexible work environment with unlimited vacation, 11 paid company holidays, and quarterly mental health reboot days. This also includes a hybrid work model that provides you the opportunity to design your work in ways that support you and your family.
  • Free mental health coverage through our partnership with BetterHelp which provides you and your dependents with unlimited counseling sessions - all at no cost to you.
  • An ownership culture where everyone receives stock options and can fully participate in mParticle’s success.
  • Parental leave for maternity (12 paid weeks) and paternity (6 paid weeks) and real encouragement to take that time to bond as a family.
  • Generous wellness programs, learning and development opportunities, pet insurance for our furry family members, and so much more! 
  • Here at mParticle we embrace the differences that make us unique. We are dedicated to building an inclusive environment that fosters respect and celebrates an array of backgrounds and perspectives.

Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Location

257 Park Avenue South, New York , NY 10010

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