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Sales Development Representative | NYC

| Greater NYC Area

BetterCloud is the first SaaS Operations Management platform, empowering IT to define, remediate, and enforce management and security policies for SaaS applications. Over 2,500 customers in 60+ countries rely on BetterCloud for continuous event monitoring, quickly remediating threats, and fully automating policy enforcement. BetterCloud is headquartered in New York City 

BetterCloud, voted Crain's Best Place to Work 2015, 2016 and 2017, is looking for a highly motivated Sales Development Representative to join our rapidly growing team. We are looking for an individual who wants to roll-up their sleeves and make an immediate impact on our organization.

Our Sales Development Representatives serve as the front-line in our customer engagements efforts, contacting IT professionals who have yet to install our product, with the goal of generating qualified opportunities for our sales team. This role actually reports into our Director of Sales Development, which helps to streamline our marketing automation efforts and ensure that Sales Development Representatives are contacting the right people, at the right time, with the right message, ultimately giving our sales team more qualified opportunities to win business. 

BetterCloud is an Equal Opportunity Employer, including disabled and vets.


  • Identify and generate leads for BetterCloud through various databases.
  • Initial relationships with customers and represent BetterCloud professionally.
  • Engage with organizations of varying size and type. From small business to large enterprises.
  • Research market condition in local, regional, or national areas
  • Prepare required reports
  • Gather information to determine potential sales of a product or service
  • Help to build our sales pipeline and architect our sales processes.

Qualifications | Required

  • Familiar with Google Apps
  • Highly motivated, professional and hard working
  • Comfortable on the phone and ready to talk to customers every day
  • Past experience in cold calling: to IT professionals is a plus!
  • Attention to detail and highly organized
  • Creative thinker; comfortable with ambiguity
  • Excellent communication skills
  • Bachelor’s degree

Qualifications | Recommended

  • Foundational knowledge of Google Apps (Gmail, Drive & Calendars) and Cloud & SaaS Applications is a plus
  • Some sales experience and familiarity with Salesforce
  • Strong analytical skills

Compensation | Benefits

  • Competitive base salary
  • Full benefits package
  • Stock options
  • Career growth with an industry innovator
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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • AngularJSFrameworks


We're in the heart of Chelsea where theres lots of great lunch and happy hour spots! Plus, the office is near tons of subways and Penn Station.

What are BetterCloud Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

Competitive salary + full benefits package, stock options, 401K, stocked kitchen, high end tech tools, team outings and more!

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