Sales Development Representative (SDR)

| Greater NYC Area
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As a Yotpo Sales Development Representative, you will learn the basics of lead generation, prospecting and ultimately selling/closing deals with fastest growing e-commerce brands - earning uncapped commission earnings along the way! Beyond growth into selling roles (Account Executives), successful Sales Development Representatives have moved into opportunities within Customer Success, Marketing, Sales Operations, and leadership.

 You will have a significant impact on the growth of Yotpo as an organization. Simultaneously, it will have an immediate impact on the advancement of your career.

You’ve seen us every time you shop online but might not even know it. Yotpo is an eCommerce marketing platform helping to create customer-centric shopping experiences for forward-thinking brands like Away Travel, THINX and Steve Madden. We have four global locations and $101M in funding from investors including Bessemer, Blumberg Capital & Access Industries.

You will:

  • Evaluate and qualify e-commerce companies to work with while problem solving and finding solutions for their needs.
  • Prospect new business opportunities - calling into brands the caliber of GoPro, Moroccan Oil and Brooklinen - and introduce them to the Yotpo offering through creative outreach techniques and strategies
  • Work closely with SMB Account Executives to close business, continuously assisting in the development of your sales skills
  • Learn the intricacies of sales processes: quotas, pipeline management, selling and ultimately closing techniques
  • Consistently contribute enthusiasm, support, and encouragement to other SDR team members as a leader on the sales floor

Ideally, you’ll bring:

  • 1-2 years of professional experience, preferably including sales or cold calling
  • The ability to effectively manage time, prioritize tasks and work within deadlines
  • Aspiration to develop the skills necessary for a long-term sales career
  • Extra kudos for:
  • The drive to consistently achieve defined goals
  • A genuine interest in providing a solution that enables businesses to strategically grow through utilization of customer input
  • Must have a valid U.S. work authorization to apply

The Sales Development Program:

  • Formal 2-week onboarding and ongoing training program (Product, Industry & Sales Training)
  • Product Certification
  • Sales Certification
  • Industry Certification
  • Access to a Team Captain for day-to-day coaching
  • Clearly defined promotion progression (a career ladder that guides sales development representatives through defined goals)
  • Frequent training and development forums led by immediate peers and cross-departmental colleagues
  • Access to continued learning of the e-commerce landscape through trainings, direct conversations with leading brands and outside speakers’ series
  • Cross-team open floor environment with Sales Development Representatives seated alongside Account Executives, Sales Managers Sales Directors, SVP of Sales, and with direct access to Customer Success, Sales Engineering and Marketing teams
  • Quarterly Training Seminars: the team votes on topics that are of most importance to their growth, and leaders access the resources to hold those sessions (industry and sales skills focused)
  • Opportunity to work internationally or in an international rotation, utilizing Yotpo’s London and Tel Aviv offices

 Benefits and Perks:

  • Comprehensive healthcare: medical, dental, life, and vision
  • 401K matching
  • Generous PTO and summer flex days
  • Commuter benefits
  • Stocked kitchen of snacks and beverages
  • Company outings and happy hours
  • Individualized rewards and recognition
  • Wellness and philanthropic programming and events
  • Working with game-changing technology and the most progressive brands in eCommerce

Yotpo’s employee-centric culture earned us coveted spots on Crain’s New York Business’ Best Place to Work as well as BuiltInNYC’s Best Places to Work. Yotpo’s initiatives and programming are directly inspired by employee feedback. These include a Mentorship Program, an expansive D&I program, affinity groups like Yotpo Cares and Women at Work, and professional development for all. You’ll be working alongside awesome people at a diverse and inclusive company where your voice is heard and your perspective is encouraged.

Yotpo champions diversity - we welcome and employ people regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer.



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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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    • MarketoLead Gen

Location

Flatiron is probably the best neighborhood for tech in NYC. Exceptional restaurants, athletic studios & bars, plus familiar startups on every corner.

An Insider's view of Yotpo

How does your team reward individual success?

Since we touch most parts of the business & interact with clients every day, it's nice to be publicly recognized - whether in team meetings or larger company settings - to show that our efforts don't go unnoticed. This manifests in many ways, be it verbal encouragement, desired classes/seminars, a wine-tasting tour or oversight of certain projects.

Rachel

Manager, Client Success

How do you collaborate with other teams in the company?

Communication becomes harder as a business grows, and therefore becomes more critical to success. I find that by identifying key players across teams whose perspective is essential to creating a holistic view of the business and meeting with those individuals on a regular basis, I can ensure each team's goals are factored into any decision we make.

Mike

Director of Sales & Strategic Initiatives

How has your career grown since starting at the company?

I've seen my contributions impact the course of the company through 2 rounds of funding. I began as an outbound SDR and helped shape our outreach strategy, then led in a team lead capacity. I was recently the first AAE to successfully be promoted from that role into an AE. I'm incredibly optimistic about Yotpo's growth & my own growth here.

Jennie

Senior Account Executive

How do your team's ideas influence the company's direction?

To better understand what we need to change requires listening to our people. Whether it's additional management training or the implementation of CSM & Sales suggestions into product development, our best initiatives have come from the team.

Tomer

CEO & Co-Founder

What makes someone successful on your team?

I have found that sharing best practices and possessing a willingness to learn are key factors in determining one’s level of success. I am very conscious of my strengths and weaknesses, allowing me to know where I can help others as well as where they can help me improve creates a dynamic process of growth within the team structure.

David Mascarenhas

Sales Development Representative (Content Marketing Consultant)

What are Yotpo Perks + Benefits

Yotpo Benefits Overview

Yotpo’s employee-centric culture earned us coveted spots on Crain’s New York Business’ Best Place to Work as well as BuiltInNYC’s Best Places to Work. Yotpo’s initiatives and programming are directly inspired by employee feedback. These include a Mentorship Program, an expansive D&I program, affinity groups like Yotpo Cares and Women at Work, and continuous professional development for all. You’ll be working alongside awesome people at a diverse and inclusive company where your voice is heard and your perspective is encouraged.

In addition to all of these things, we enhance our employees' well-being with comprehensive benefits:
- Comprehensive healthcare: medical, dental, life, and vision
- 401K matching
- Generous PTO and summer flex days
- Commuter benefits
- Stocked kitchen of snacks and beverages
- Company outings and happy hours
- Individualized rewards and recognition
- Wellness and philanthropic programming and events
- Working with game-changing technology and the most progressive brands in eCommerce

Culture
Volunteer in local community
From mentoring students in at-risk communities, to rebuilding local gardens, volunteering at holiday carnivals the homeless and working at animal shelters
Partners with Nonprofits
We partner with some non-profits year over year (Knock Knock Give a Sock, Girls Inc) but also new non-profits each year influenced by the needs of our staff (unexpected cancer diagnoses, wildfires)
Friends outside of work
Eat lunch together
Intracompany committees
Yotpo provides a variety of committees including our Mentorship Program, an expansive D&I program, and affinity groups like Yotpo Cares and Women at Work
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Within the first half of 2019 alone, we grew our female management representation in NYC from 8% to 38%. We are dedicated to continuing gender & ethnic diversity progression on the leadership level.
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Yotpo employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Yotpo pays 100% of premiums for medical coverage for employees, and funds 80% of premiums for medical coverage for dependents, up to certain amounts.
Life Insurance
Yotpo provides life insurance equal to 1-6 times an employee's annual base salary, as well as up to $250,000 for spouse/domestic partners and $10,000 for each child.
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Yotpo provides up to 16 weeks of parental leave for the primary caretaker, at 100% pay
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Technically the beer is bottled, but it's free beer nonetheless.
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Each month, we host Yotpo Eats! The company caters lunch and it's the perfect excuse to step away from your desk, catch up with colleagues, and play 2 truths and a lie with new employees.
Happy Hours
Recreational Clubs
Our Volleyball team is going strong!
Professional Development Benefits
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Managers set aside budget to provide continued education dependent on employee requests or advancement opportunities.
Time allotted for learning
Customized development tracks

Additional Perks + Benefits

Full Health, Dental & Vision (Health 100% covered). Continued Training. Beer, Wine & Whiskey. Flexible Spending Account (FSA). Coffee on Drip. Competitive Commissions. Pre-Tax Commuter Benefits. Yotpo Eats (Lunch as a company once per month) and End of Month catered lunches. Employee Referral Program. Onboarding, Interview, Manager and continued training.

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