Sales Development Representative, USA (remote)
At HUMAN, we are all about keeping it human. We are the global leader in bot mitigation. We protect more than 200 enterprises—including the largest internet platforms—from sophisticated bots by verifying the humanity of more than ten trillion online interactions every week. The most sophisticated bots look and act like humans when they click on ads, visit websites, fill out forms, take over accounts, and commit payment fraud. We stop them.
Founded in 2012 in a Brooklyn sci-fi bookstore, our Human Verification Engine protects enterprises from the sophisticated bots that threaten them. It’s an ongoing war that we fight passionately every day. Join our mission to stop bots, disrupt the economics of cyber crime, and keep it human.
About the role:The Sales Development Representative (SDR) is responsible for supporting the sales results of HUMAN by conducting targeted outreach and nurturing campaigns through a mix of inbound leads and outbound prospecting. Positioned on the Global Demand Generation team within Marketing, SDRs serve in the critical role as the first HUMAN connection with potential buyers.
To be successful, you will creatively connect with business prospects through excellent phone, written and video communications skills, while working in a collaborative, fast-paced team environment. Initial target outcome will be qualified, sales-ready meetings. Once fully ramped up on our product portfolio and have demonstrated success, the role will evolve to include high-level discovery to ensure that only accounts matching key readiness and product fit criteria progress to Sales.
What you'll be doing;
- Book appointments with prospects at ICP-focused accounts that are in alignment with target personas.
- Manage inbound flow of leads from a variety of digital and event sources as well as executing outbound “cold” prospecting initiatives
- Apply a modern approach to outreach, leveraging multiple tools and data insights to inform timing, prioritization and messaging
- Appropriately communicate product offering description, brand identity, and corporate value proposition
- Meet or exceed SDR-sourced monthly completed meeting targets
- Leverage your industry knowledge and HUMAN tool set to research accounts, identify buying team members, generate interest and ultimately convert accounts to qualified sales opportunities
- Collaborate with other Marketing teams to ensure you have the most complete and updated toolbox of product and thought leadership content, event information and threat research
- Collaborate with SDR teammates on outreach strategies, list development and messaging to drive qualified sales opportunities.
- Always look for ways to build up your team!Work with Demand and Sales teams on collaborative account-based experiences and tactics for engagement and outreach
- Attend events (all virtual right now) to hear session content first-hand, identify follow up opportunities and schedule meetings
- Creatively prospect for new accounts via internal and external tools (including video, social, phone and email)
- Work with RevOps to ensure integrity and upkeep of accounts in SalesForce
What we're looking for;
- 1+ years of direct work experience in a sales development capacity
- Experience in cybersecurity or martech/ad tech preferred, though not requiredExperience with SalesForce, LinkedIn Sales Navigator, ZoomInfo preferred
- Demonstrated ability to convert prospects to meetings and achieve quotas or goals
- Demonstrated ability to hold high-level discovery sessions with prospects
- High-level of care for data integrity, especially at the contact levelSuccess in qualifying opportunities involving multiple key decision makers
- Strong knowledge of sales principles, methods, practices, and techniquesExceptional verbal and written communication skills.
- Passionate, self-motivated, with high initiative and an engaging level of enthusiasm.
- Competitive spirit that drives achievement of individual goals, while also supporting the team with its collective goals.Experienced with sales automation tools such as SalesLift or Outreach.io
- Comfortable working remotely, yet still show intentionality with building relationships and success
What we offer;
- Unlimited vacation policy
- Competitive salary and bonus structure
- Medical, dental, and vision insurance for all full-time employees
- Fully paid parental leave
- Annual budgets for health & wellbeing and home office
- Professional development fund
- Annual WFH budget
- Excellent mentoring from senior leaders and challenging development opportunities
Life at HUMAN
Our HQ office is located in New York City, but we have HUMANs all over the world. We are growing the company deliberately with a keen eye towards maintaining a culture that values diversity, work/life harmony, and career growth. We are doing meaningful work, and we need people to join our mighty team. We have offices located in NYC, Virginia, Victoria, and London, and remote HUMANs in cities around the globe.
We work with most of the largest platforms and enterprises on the planet. We're focused and propelled by a substantive mission. We're building a very sophisticated product that fights a real threat to humanity.
We understand it takes a diverse team of passionate, curious, and, creative people to solve the challenges involved in protecting the Internet. Our dynamic team of HUMANs have incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.