Sales Development Representative

| Greater NYC Area

WHO WE ARE:

Resy is a reservations platform, built and powered by restaurant lovers.

Launched in New York City in 2014, the company is co-founded by Ben Leventhal, co-founder of Eater.com; Michael Montero, co-founder and former CTO of CrowdTwist and current Techstars mentor; and Gary Vaynerchuk, noted social media expert, entrepreneur and investor. Other company leaders have deep experience in restaurants and hospitality, too.

Our mission is to power the world’s best restaurants, using technology to imagine the future of hospitality. With Resy, you’re an insider — and the amazing world of restaurants is just two taps away.

Rated as one of Built In NYC’s “100 Best Places to Work,” Resy is actively hiring in multiple cities. Come join our growing team!

ABOUT THE ROLE:

Resy is growing rapidly and we are looking for enthusiastic Sales Development Representatives to join our team. In this role, you will generate new business opportunities by following proven processes in order to turn prospects into business accounts. We are seeking highly driven, results-oriented individuals who are eager to learn the fundamentals of sales through coaching and training. 

This position is the first step in our paved career development and has advancement potential within the Sales organization. You will learn about sales fundamentals and what it means to qualify a lead. Here, you will master the first part of generating a sales pipeline. Once you’ve hit your goals, you will have the opportunity to progress your career as a Sales Executive in a closing role.

Note: While this is a full-time position, your first three months will be considered a trial period. Your first week at Resy will consist of week-long, intensive trainings. During the first month, you will receive clear goals for your first 30, 60, and 90 days. You will have weekly check-ins with the SDR Manager to keep track of your progress and success. At 90 days, you will be reviewed.

Applicants must be based in the New York City area. In your role as a Sales Development Representative, you will be assigned a region outside of the greater New York area. This is an in-office position with no travel, as the prospecting will be done via phone and e-mail.

WHAT YOU'LL DO:

  • Research restaurant openings with the intention of adding new leads to pre-existing, regionally based pipeline
  • Leverage in-office CRM tools to prospect into specific geographic territories
  • Develop email campaigns to generate new business opportunities
  • Create opportunities via cold call and email to be passed to your Sales Account Executives
  • Work alongside Management to create new messaging based on updates to the restaurant landscape, both internally and externally
  • Maintain an organized pipeline and activity records using Salesforce.com
  • Learn the basics of working with sales technologies in order to maintain an organized sales pipeline, track communication in relation to prospects, and actively report on day to day business activities.

WHO YOU ARE:

  • 0-3 years of sales or related business experience
    A commanding desire to learn and succeed in tech sales 
    Strong passion for restaurants and the hospitality industry
    Tenacious attitude and ability to self-motivate and drive toward success
    Interest in working in a fast-paced startup environment

BIG PLUS IF YOU HAVE: 

  • Software and/or SaaS knowledge and experience 
    Salesforce experience

WHAT WE OFFER:

  • Full benefits (Medical, Dental, Vision, FSA, LTD, Commuter Benefit, Life Insurance)
  • Flexible Paid Time Off
  • Paid Parental Leave
  • Professional Growth Opportunity Budget
  • Equinox gym discount and Wellness budget
  • Quarterly credit toward dining at your favorite Resy restaurant
  • Beautiful dog-friendly Soho office with fully stocked kitchen and café
  • Company-sponsored social events, including Friday family meal
  • No shortage of good restaurant recommendations

Resy is committed to Equal Employment Opportunity through attracting and retaining a diverse team of employees and creating an inclusive environment for all. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • Objective - CLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • FlaskFrameworks
    • RESTFrameworks
    • MemcachedDatabases
    • MySQLDatabases
    • RedisDatabases
    • RDBMS and Database DesignDatabases
    • RealmDatabases
    • KafkaDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • WordpressCMS
    • SalesforceCRM
    • Campaign MonitorEmail
    • MailChimpEmail
    • SendGridEmail

Location

520 Broadway, New York, NY 10012

An Insider's view of Resy

What are some social events your company does?

I am all about family meal! Every Friday, we order lunch from one of our restaurants and everyone from engineering to sales comes together to eat. We get to catch up across departments to talk about work and the weekend. We’re not all restaurant industry vets, but we all appreciate good food and the experience of enjoying a meal with friends.

Tess

Account Manager

What kinds of technical challenges do you and your team face?

Resy has grown significantly over the last few years, and this poses many technical challenges for our product development teams. In order to scale efficiently, we’ve spent much of the past year re-architecting our core product offerings so that we can continue to support the growing demand from millions of diners across the globe.

Tomer

Senior Product Manager

What makes someone successful on your team?

Success on the sales team is determined by empathy for restaurateurs, a willingness to learn, and flexibility! Successful sales team members are dynamic thinkers who proactively solve the challenges restaurants face day-to-day by showcasing our hospitality-driven technology. They work hard and “fill the funnel” to set themselves up for success.

Alison

Sales Associate

What's the biggest problem your team is solving?

We're growing fast at Resy, and we're building products the restaurant industry hasn't seen before. One challenge is to maintain quality in our code & testing as we move quickly. Our engineering team leans on unit tests and we have a lot of automated integration tests. I'm excited to see how holding on to these values will impact our ecosystem.

Koffi

Senior Software Developer

What are Resy Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Resy's Flexible Spending Account (FSA) helps employees cover out-of-pocket medical expenses with pre-tax contributions of up to $2,700 annually.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
In addition to our Equinox subsidy, Resy also provides a wellness stipend up to $900 per year.
Retirement & Stock Options Benefits
401(K)
Company Equity
Resy offers all employees stock options.
Child Care & Parental Leave Benefits
Generous Parental Leave
Resy offers up to 12 weeks of paid parental leave for all new parents with at least a year of service, plus 8 weeks of transitional time, where new parents can work 4 out of 5 days at full pay.
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Resy offers a flexible vacation policy and encourages employees to take a minimum of 20 days per year.
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Resy offers pre-tax commuter benefits for all employees
Company Outings
Stocked Kitchen
Some Meals Provided
Resy provides catered Family Meals every Friday, primarily from our restaurant partners.
Happy Hours
Resy provides monthly company sponsored happy hours.
Pet Friendly
Fitness Subsidies
Resy offers discounts at Equinox Fitness Clubs.
Professional Development Benefits
Job Training & Conferences
Resy provides an annual professional development budget for all full time employees.
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