Sales Development Representative

| Greater NYC Area
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Overview

Smartling is a Deloitte Technology Fast 500 awarded SaaS company based in Time Square, New York City. Smartling uses cloud based technology and data to improve language translation and localization outcomes.

Smartling’s sales development team is a group of highly motivated sales professionals whose focus is to source and engage with high potential prospects. As the first point of contact with potential customers, you will qualify active buying interest and be a critical part of the bridge between marketing and sales to ensure new customer acquisition is consistent, high quality and frictionless.

What’s in it for you

  • Become a rockstar sales representative via regular and structured coaching and training.
  • You will learn the techniques and skills necessary to get yourself in any door, with anyone, anywhere!
  • Develop your core foundation and launch your career as a SaaS sales professional.
  • Work in a fast-paced technology company in midtown Manhattan.
  • Sales performance incentives for fun (SPIFFs!).

Tasks at Hand

  • Work alongside marketing and sales to source and engage with high potential prospects and companies.
  • Develop and execute outreach strategies via email, phone and social channels.
  • Generate curiosity with potential customers by clearly articulating Smartling’s value proposition.
  • Act as a consultative partner for potential customers; fielding questions and handling objections.
  • Once prospects have been qualified and a fit has been identified, execute a hand off to Account Executives.
  • Diligently record and manage prospect and company information in Salesforce.com.
  • Become a Smartling expert, maintaining an in-depth knowledge of the product, competitive positioning and industry trends.
  • Be a Smartling ambassador at industry events and conferences.

Must Have

  • Interest in sales as a career.
  • Track record of top performance in a competitive environment.
  • A natural passion and curiosity for fast-paced technology.
  • Clear communicator with a deep sense of empathy.
  • A self-starter who loves problem solving and teamwork.
  • Excellent written communication skills.
  • Bachelor’s degree.
  • 1-2 years customer facing experience.

Nice to Have

  • Working knowledge of sales and marketing tools e.g. Salesforce.com, Linkedin.
  • Prior experience within a fast paced technology company.

You Are

  • Results-focused. Motivated, hard working and ready to level up to your career goals.
  • Curious: You’re a “forever learner” with an insatiable desire to gain new skills and knowledge.
  • Enthusiastic. A fun and energetic co-worker.
  • Customer-focused. Passionate for client success at all times.
  • Detail-oriented. Have excellent time management and organizational skills.
  • A team-player.  Who gets excited by a fast-paced, high-energy environment.

What matters to Smartling?

To help our clients grow their businesses and to help you grow as an individual both professionally and personally.

  • Competitive salary and Employee Stock purchase plan.
  • An opportunity to learn and advance your career.
  • An energetic, value-driven, and fun culture and team spirit.
  • Take a break when you need it – Flexible PTO.
  • Company paid medical/dental/life insurance.
  • Commuter Benefits.
  • Convenient office in the middle of Manhattan.
  • Team outings (Baseball games, happy hours, etc.)

Smartling, Inc. is an equal opportunity employer. No third party recruiters.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • D3JSLibraries
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • Linkedin Sales NavigatorCRM
    • EquireCRM
    • ZoomInfoCRM
    • YeswareCRM

Location

NY

An Insider's view of Smartling

How would you describe the company’s work-life balance?

My managers and colleagues alike share immense respect for work/life boundaries. As part of a remote organization with teams across different time zones, trust and flexibility are the norm. And when it comes time for a vacation, I know that my team has processes in place to ensure I can truly log off!

Kelly

Sr. Customer Success Manager

How do you collaborate with other teams in the company?

The great thing about collaboration at Smartling is that teams are really focused on outcomes and measured deliverables. This helps everyone know what they need to do to support one another and get positive results.

Andrew

Associate Director, Language Services

What are some things you learned at the company?

I've learned so much at Smartling, but I would say learning about different technical integrations into complex tech stacks has been the most impactful. Having had a very basic understanding, this knowledge has been helpful in growing and closing opportunities! We have an amazing team of Solution Engineers who are always ready and willing to help.

Jose

Sr. Account Executive

How do you empower your team to be more creative?

Simply by focusing on outcomes over outputs. Defining a goal and giving each team member the autonomy to approach it in their own way encourages experimentation, taking risks, and thinking outside of the box.

Grace

Sr. Director, Product

How do you make yourself accessible to the rest of the team?

In our new remote work reality, I make sure to schedule regular check-ins with my team members. I also stay close to Slack where they can reach out at any point. Knowing when to switch from written communication to a call becomes also essential to avoid misunderstanding.

Valerie

Senior Director, Language Services

What are Smartling Perks + Benefits

Culture
Open door policy
OKR operational model
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Professional Development Benefits
Job training & conferences
Promote from within
Paid industry certifications

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