Sales Development Representative at Catalyst Software

| Greater NYC Area
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Company Overview

Catalyst is the world’s most intuitive Customer Success Platform (CSP), and was built by an experienced group of industry leaders. Our software integrates with all of the tools that CS teams are already using to provide one centralized view of customer data. Customer Success Managers can subsequently take the right actions to prevent churn, increase product adoption, and align the entire organization on a unified workflow to manage customers throughout their journey. Catalyst helps organizations turn Customer Success into a company-wide mission. 


Position Overview

As a Sales Development Representative at Catalyst, you will be responsible for identifying and creating new qualified opportunities within key target accounts.You will manage the outbound campaigns to individuals within those assigned accounts and, through diligent prospecting, work to create net-new meetings. During your time in this role, you’ll work closely with our Account Executive team & cofounders to receive ongoing training and endeavor to become Catalyst’s next AE.


What You’ll Do

  • Identify champions and key stakeholders within target accounts
  • Discover new leads through internet research and social media monitoring/messaging, using tools such as LinkedIn Sales Navigator and Apollo.io/ZenProspect
  • Contribute to marketing efforts by assisting in online and other marketing campaigns
  • Achieve and exceed weekly/monthly metrics & quota (qualified opportunities created)

What You’ll Need

  • 1+ years of relevant sales experience (internships count!)
  • Exceptional written and verbal communication skills
  • Self-starter mentality with the desire to experiment: you’re always looking for ways to improve
  • Demonstrated experience with cold calling and cold emailing is a plus
  • Eagerness to learn, with the ability to receive and implement feedback quickly
  • Demonstrated technical aptitude (experience with sales tech such as Salesforce, LinkedIn Sales Navigator, Outreach, Yesware, ZoomInfo, etc. is a plus)
  • Ability to think quickly on your feet and answer unexpected questions with ease

Why You’ll Love Working Here!

  • Highly competitive compensation package, including equity - everyone has a stake in our growth
  • Comprehensive benefits, including 100% paid medical insurance coverage for you, your partner, and your dependents
  • Unlimited vacation policy, encouraging you to take the time you need - we trust you to strike the right work/life balance
  • Personal Seamless account, to be used for free daily lunches; catered team lunches twice per week 
  • Monthly team-building events (including game nights - Super Smash Brothers and Team Fortress 2, anyone?, trivia, and more!)

Catalyst is an equal opportunity employer, meaning that we do not discriminate based upon race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • TypescriptLanguages
    • Ruby on RailsFrameworks
    • VueFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • ElasticsearchDatabases
    • MixpanelAnalytics
    • FullStoryAnalytics
    • SegmentAnalytics
    • IntercomAnalytics
    • InVisionDesign
    • SketchDesign
    • ZeplinDesign
    • AsanaManagement
    • NotionManagement

Location

Catalyst is conveniently located in the heart of Chelsea, and is surrounded by diverse restaurants, bars and after-work spots.

An Insider's view of Catalyst Software

How would you describe the company’s work-life balance?

We believe that people do their best work when they are able to maintain a healthy work-life balance - and we actually practice what we preach! We offer flexible working hours, generous parental leave and unlimited PTO, and have provided all employees with dedicated resources to ensure that they're taking care of their mental health as well.

Jessica

Head of People & Places

What's the biggest problem your team is solving?

It is arguably more important than ever for organizations to focus on retaining and growing existing business. Catalyst provides an intuitive, powerful solution that enables that. I love that we’re not just helping organizations to manage their business, but also empowering them to engage with their customers on a more meaningful level.

Tim

Senior Account Executive

How has your career grown since starting at the company?

As a product-centric seller, I focused most of my onboarding on becoming a platform expert. Once I started selling, my demos were hyper-customized to each prospect’s KPIs. The exec team noticed my passionate, creative approach to building tailored demos, which ultimately led to my transition from Sr. AE to Catalyst’s first Implementation Engineer.

Joe

Implementation Engineer

How do you make yourself accessible to the rest of the team?

It’s most likely very similar to everyone else: 1:1s, Slack direct messages, Slack channels, and scheduled meetings. But what’s most important is always providing undivided attention when someone asks for time and following through on action items. If you don’t build that trust with your team, no amount of “open time” is meaningful.

Cliff

Head of Product

How do you collaborate with other teams in the company?

I love working for an org in which all cross-functional stakeholders recognize the importance of recruitment - every hire is viewed as crucial! Members of each interview team invest a ton of time into ensuring that all candidates have an exceptional interview experience. They also dedicate significant energy into making holistic hiring decisions.

Brooke

Talent Acquisition Lead

What are Catalyst Software Perks + Benefits

Catalyst Software Benefits Overview

Highly competitive compensation package, including equity - everyone has a stake in our growth

Comprehensive benefits, including 100% paid medical insurance coverage for you, your partner, and your dependents

Unlimited vacation policy, encouraging you to take the time you need - we trust you to strike the right work/life balance

Personal Seamless account, to be used for free daily lunches; catered team lunches twice per week

Monthly team-building events (including game nights - Super Smash Brothers and Team Fortress 2, anyone?, trivia, and more!)

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Dental Benefits
Our dental plan is 50% employer paid.
Vision Benefits
Health Insurance Benefits
Catalyst pays 100% of medical coverage for you, your spouse, and your family under our comprehensive In-Network plan.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Catalyst also provides 10 weeks of leave for the secondary caretaker. In addition, both caretakers have a transition time period.
Flexible Work Schedule
Catalyst allows you to work hours that are best for your lifestyle.
Remote Work Program
Return-to-work program post parental leave
Company sponsored family events
Catalyst hosts internal events monthly for individuals, their significant others, and their families.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Catalyst offers pre-tax commuter benefits.
Company Outings
We host a variety of events monthly to ensure that there's something for everyone!
Free Daily Meals
We provide catered team lunches on Tuesdays and Fridays. Every other day, we offer personal seamless accounts.
Game Room
Corn hole, Codenames, Werewolf, and Switch are just a few of the games you can find people playing regularly after work!
Stocked Kitchen
We have a fully stocked snack wall, inclusive of both healthy and savory treats to keep you going throughout your day.
Happy Hours
Happy hours are both planned and can happen whenever 3 people decide to hang!
Pet Friendly
We are a dog-friendly office. You will come to love our furry friends as your own!
Professional Development Benefits
Job Training & Conferences
Catalyst offers an educational yearly stipend that can be used towards conferences or trainings.
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer $1000 annualy for continuing education.
Customized development tracks
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