Sales Development Team Lead

| Greater NYC Area | Hybrid
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ABOUT US

The Expert Institute (TEI) has disrupted the legal space by providing a better and faster way for law firms to connect with expert witnesses for any complex litigation. Our service is highly comprehensive, helping firms of all sizes access expertise beyond their personal network and roster of experts with more efficient, easy to scale, expert solutions. Attorneys can consult with industry specialists and key opinion leaders to educate and inform them while navigating through any theories of liability and causation. We work with both plaintiff and defense law firms covering all practice areas: medical malpractice, personal injury, mass tort, product liability, security, and many other areas.

This year we were ranked as the #1 Expert Witness Provider by The National Law Journal, New York Law Journal, The Recorder, Legal Times, Texas Lawyer and Connecticut Law Tribune – the most important publications in the legal industry.

ABOUT YOU

TEI is looking for a rock star Sales Development Representative (SDR) Team Lead that is passionate, loves to hustle, is very self-driven, and wants to help us completely own this industry. As the Sales Development Team Lead at TEI, you will primarily be responsible for driving our outbound sales strategy both personally and as a team. You’ll be joining a fast-paced, entrepreneurial environment and be heavily involved in interviewing, onboarding, and training numerous hires for the SDR team. This is a tremendous growth opportunity to work closely with senior leadership as we look to scale the team. If you’re looking for great visibility and money, we have it for the right motivated Sales Development Team Lead!

ABOUT THE POSITION

At TEI, the Sales Development Team Lead will have:

  • Complete ownership of the SDR team
  • A close working relationship with the senior leaders of the sales and marketing team
  • A massive role in disrupting the expert witness services industry

Cores Responsibilities:

  • Drive yourself and the SDR team against all performance and activity objectives
  • Drive law firm interest via direct outreach: cold calls, email marketing, social channels, creative follow up, and whatever else it takes to win new meetings
  • Monitor lead processes, metrics, and catalyze pipeline creation for BDRs
  • Personally book intro calls/meetings for the BDRs off various lead lists
  • Help develop the skills necessary to transition live transactional deals from a cold call to a BDR for immediate closing of the deal
  • Keep abreast of SDR best practices and deliver coaching/development when appropriate
  • Be a great steward of the company and sales processes to ensure consistent success and sales efficiency
  • Conduct weekly 1X1 with each SDR rep for coaching and activity metrics review
  • Leverage our sales enablement tools for call reviews and coaching opportunities
  • Consistently inspire, incent, and recognize team members to encourage top performers
  • Lead by example in outbound activity and follow through on our sales processes
  • Be a partner to the BD, marketing, account management and research teams to ensure a seamless sales and customer experience

QUALIFICATIONS & SKILLS

  • B.A./B.S. degree
  • 1+ years as an outbound SDR, BDR or Inside Sales Rep
  • SDR team lead or SDR management experience is a plus
  • Track record of success managing a high performing inside sales team and ability to achieve and exceed activity quotas and goals 
  • Strong understanding of outbound pipeline generation processes
  • Prior experience cold calling and marketing into the law industry (not required)
  • Strong at cold calling and love the challenge of engaging people to learn more
  • Hunter and passion for outbound prospecting activity
  • Leadership mentality (lead by example) to drive the SDR team day in, day out
  • Strong interpersonal skills and emotional intelligence
  • Analytical mindset comfortable reviewing dashboards, reports and process discipline
  • Ability/willingness to work in a fast-paced entrepreneurial, transactional environment
  • Exceptional communication skills; professionally persistent; and able to overcome objections
  • Working knowledge of all office-based applications and CRM (Salesforce preferred)
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Technology we use

  • Engineering
  • Sales & Marketing
    • CSSLanguages
    • JavascriptLanguages
    • SqlLanguages
    • HTMLLanguages
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • Google Cloud SDKLibraries
    • Sequelize ORMLibraries
    • AngularFrameworks
    • ExpressFrameworks
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • SalesforceCRM
    • Segment.ioCRM
    • MailChimpEmail

Location

The Financial District (FiDi) is the financial and historical heart of New York City. Our office is located right on Wall Street, with easy access to subway lines and ferries.

An Insider's view of Expert Institute

What are some social events your company does?

During my time at Expert Institute, I've been a part of some awesome social events. I've been able to admire the Statue of Liberty during a boat cruise, master the nuances of wine and cheese virtually, and receive expert advice during our golf outing. These sponsored events offer something for everyone and I get to know my colleagues even better!

Meredith

Associate Director, Medical Research Operations

What's the biggest problem your team is solving?

Every day, attorneys come to us to source experts to assist with their cases. Each case has unique challenges to overcome, whether it's the expert specialty, case theory, or jurisdiction requirements. Our team speaks with attorneys to learn more about their cases and experts in various industries to find the most suitable expert for these cases

Celia

Director, Multidisciplinary Research

How does the company support your career growth?

Although we all have recurring daily responsibilities, Expert Institute encourages us to grow and refine our skills by getting involved in different and new initiatives. Continually learning and exploring new ways to optimize processes and solve challenges is ingrained into the culture here at EI!

Jason

Manager, Strategy & Analytics

What is your vision for the company?

I envision the company expanding tremendously, keeping and growing its lead in the legal tech/services marketplace. In the years to come we'll remain the preeminent provider of expert access, while continuing to build out the best data & analytics on experts & intelligence on case types that help our clients achieve the best outcomes possible.

Bill

President

What are Expert Institute Perks + Benefits

Expert Institute Benefits Overview

Expert Institute provides generous benefits to all employees, as well as competitive salaries and bonus compensation. Our benefits include medical, dental, and vision insurance, commuter benefits, 401(k) with employer match, generous parental leave, as well as free snacks and after-hours activities.

Culture
Volunteer in local community
Expert Institute is a top fundraiser for the Making Strides Against Breast Cancer walk in MKE and is just one of several fundraisers EI participates in throughout the year!
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

At Expert Institute, you will surround yourself with great people that do great things together. Sports leagues. Happy hours. Volunteer work. Not to mention an intellectual atmosphere that makes every day a new experience.

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