Sales Director, eCommerce

| Greater NYC Area
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About Narrativ

Narrativ is a subscription technology platform for brands to acquire new customers through trust-based marketing. We built an ad-free alternative to the e-commerce growth marketing playbook by building the commerce and payments infrastructure for the creator economy.

Brands know consumers are tired of being inundated with ads that only tell one side of the story - yet the marketing playbook hasn’t evolved. Unlike search engine marketing or social marketing, trust-based marketing is honest and unbiased, balanced with both pros and cons, and comes from diverse voices that speak with integrity and specificity. Creators are at the center of consumer trust today.

Narrativ’s technology gives all brands and creators - not just the top 1% - the tools to win in the $50 billion creator economy by building trust with consumers, not selling ads. We’ve been recognized as a World Economic Forum Technology Pioneer and one of Fast Company World’s Most Innovative Companies alongside giants like Google, Microsoft, and Slack. 

Do you share our vision for decentralizing the institutions that control the Internet today? Come join our team.

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Why you should work here:

  • We’re growing fast, without constantly diluting your equity: Narrativ is growing 3-4X year over year (yep, you read that right). Hundreds of brands joined Narrativ’s platform in the last year, from enterprises like Best Buy, Sephora, and Samsung, to rising brands like Yeti, Cariuma, and Peace Out Skincare.
  • Massive TAM, unique approach:  We’re tackling the creator economy and e-commerce, a $50-150 billion market. Narrativ’s unique approach is that we believe technology is not neutral – its values are encoded by its creators. We value integrity, specificity, and diversity (not just scale at all costs).
  • Join a strong, diverse team: We’re more than doubling in size and growing to a team of 130 by the end of the year. Narrativ is committed to Diversity, Equity, and Inclusion – more than 50% of our leadership team are women. We’ve taken the 15% pledge both in our talent strategy and across creators on our platform.  We’re amplifying our diverse team’s support of communities of color by matching 200% of all individual donations as a company.
  • Last, but very important, we are a startup: We’re looking for people who aren’t afraid to wield the chaos that comes with true creation, explore ambiguity, set the bar for excellence, and have full ownership over their impact. You’ll never be a cog in a machine here, but you won’t have the established blueprints of being one either. If all this sounds exciting to you, come join us.

The Job:

The Sales team at Narrativ is looking to add a unique individual contributor that will be more than just a salesperson. This role is unique because we are in a very pivotal stage in our growth and in addition to expanding our market reach and bringing on more logos into our books of business; we are also enhancing our product and building more tools that support our marketplace and that help drive revenue decisions for our customers. 

As the first sales contributor to the merchant side of the business, early on in your role, you’ll work side by side with our product team on helping build the landscape of our platform while also interfacing with prospects for feedback and positioning. 

You’ll be on the cutting edge of performance marketing as Narrativ is fundamentally opening a new acquisition channel for omni-channel retailers and new revenue stream for publishers. We operate at a massive scale- your work will directly influence millions of dollars of revenue for some of the most well-known companies in the industry. 

Core Responsibilities: 

  • Since we are an early team, there will be elements of prospecting, building process, and iterating that will be a big part of this role
  • Full-cycle sales with responsibility for building and maintaining a pipeline of prospective and current customer deals
  • Deliver product demos, provide insightful technical answers, and recommend creative ways to get the most out of the Narrativ platform, which means you’ll also have to understand the publisher side of the business
  • Coach and mentor future SDRs and team members 
  • Work with our product and growth teams by representing prospects and customers as we grow, enhance features and build new products
  • This isn't the typical sales role, as you'll be owning new go-to-market strategy, working on playbooks and experimenting a ton!

Requirements: 

  • 5+ years selling tech products 
  • 2+ years selling to enterprise/ F500 organizations
  • Successful track record 
  • Interest in data products, marketing tools and/or the retail industry 
  • Consultative by nature 
  • Ability to interact with a broad set of businesses and presenting both over the phone and in person

Bonus: 

  • Experience selling martech/ consultative adtech tools 
  • Team lead experience 
  • Existing relationships with retail and ecomm organizations

Important Notice: Narrativ will be going fully remote in 2021 and anticipate being a fully remote organization moving forward! 


Narrativ is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • JenkinsLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases
    • AWSDatabases
    • Google AnalyticsAnalytics
    • SalesforceCRM

Location

Our office was right in the center of Grand Central and very close to Bryant Park. But now we are operating fully remote!

An Insider's view of Narrativ

What’s the vibe like in the office?

Our office has an open layout that helps inspire collaboration, conversation and idea sharing. We are a growing start up so there is a mix between heads down work and banter. Some ideas are around how to best service our clients and others are about dooms day prepping and our water intake :)

Nathalie

Head of Talent

What kinds of technical challenges do you and your team face?

We are building a brand new self serve portal to onboard new clients on to the Narrativ platform. This will decrease time and resources needed to get new users on our platform while increasing the immediate value our clients see.

Kavya

Software Engineer/ Data Analyst

What does career growth look like on your team?

At Narrativ we have a culture of deep appreciation and your impact is rewarded. We make sure engineers have measurable and achievable goals that they define based on their own interests. I have seen engineers really up their game during my time here.

Joseph

Senior Data Engineer

What is your vision for the company?

At Narrativ, we believe e-commerce should serve the best in us. We’re building technology that makes it easier for brands to connect with shoppers through honest recommendations from diverse voices across the Internet, not ads. Those who join our team should share our passion for rewiring e-commerce and challenging the status quo.

Shirley

Founder & CEO

What's the biggest problem your team is solving?

One of the biggest challenges we are solving for now is translating our vibrant and collaborative office culture to be as vibrant and collaborative in a remote setting.

Nathalie

Head of Talent

What are Narrativ Perks + Benefits

Narrativ Benefits Overview

We offer competitive benefits (both for health insurance and monthly WFH stipends) that support our team members. It's also extremely important to provide support as we transition to working remote.

Culture
Volunteer in local community
We work with external partners to provide mentorship, learning and career opportunties.
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Narrativ is led by founder & CEO Shirley Chen. Her experience as a female founder has taught her the importance of a diverse team, a value that is shared by the entire org.
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
We have a 15% pledge for sourcing when building out candidate pipelines
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
We partner with Classpass and NYHRC to offer our employees stipends and discounted memberships
Team workouts
Join us as we Peloton together!
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Match charitable contributions
We have a 200% match on any charitable donations that support the BLM movement or organizations fighting against racial injustices. In 2020, we donated over $40K!
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 100% coverage for both primary and secondary caregivers for 12 weeks. The time can also be taken sporadically across the new child's first year!
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
$500 one-time payment and a $50 a month stipend for continuous support
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Customized development tracks
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