Sales Engineer

| Greater NYC Area
At Nylas, our mission is to empower the world to communicate with context and insight. Our hosted sync platform and APIs enable developers to quickly integrate their apps with email, contacts, and calendar across all providers(including Exchange).
We are changing the way companies and developers innovate with e-mail and messaging. Customers like Pipedrive, Hyundai, and Lever use our cloud messaging APIs to power their products and accelerate their ability to innovate.
Nylas has raised over $30M from Spark Capital, 8VC, Data Collective, Fuel Capital, SV Angel and more. We have offices in San Francisco and New York, and several of us work remotely. Our HQ is in San Francisco and members have previously worked at Dropbox, Google, Facebook, Microsoft, Oracle, SAP, and VMware. 
Responsibilities
As a Sales Engineer you will play an integral role in helping our customers and prospective customers understand and implement Nylas solutions within their applications. As the first sales engineer at Nylas, you will help us shape our sales engagement, the technical enablement and continuing education of the sales team, and post-sales implementation and success. You will be a regular presence on customer calls and also be occasionally called upon to represent Nylas at meetups, conferences, and other industry events. 
As a sales engineer, you will become an expert at Nylas use cases and be able to competently advise customers and prospects in architectural decisions and how to innovate within their product area. Our ideal candidate will be a creative and technical solutions provider, a strong and empathetic communicator, and a skilled relationship builder. 
While we strongly prefer that the Sales Engineer be based in our San Francisco or New York office, we are open to remote for the right candidate.

Our ideal client has:

  • 3+ years of B2B/Enterprise/Saas experience
  • Strong written and spoken communication skills
  • the demonstrated ability to be the technical representative on in-person and phone sales calls
  • experience building and querying APIs and working with SDKs to build software solutions
  • familiarity with various email, calendar, and contact providers and protocols (Google, Microsoft Exchange,SMTP/IMAP, CalDAV,etc.)
  • working knowledge of Python, MySQL, and logging tools such as Kibana and Honeycomb
  • Bonus points for experience with SQL Alchemy and/or Javascript!

Benefits

  • Competitive Pay
  • Meaningful Equity
  • Medical, Vision, and Dental benefits for you and your family(including One Medical membership)
  • 401k, FSA, HSA, Commuter benefits
  • $100 Monthly ride-share credit
  • $1k yearly Education & Development benefit
  • Catered lunch & Unlimited snacks
  • Gym membership
  • Relocation assistance
  • Unlimited vacation(mandatory 2 week consecutive vacation once per year)
  • 12 weeks caregiver leave
  • Flexible work hours

We have an extremely diverse and inclusive team where all our empowered to do their best work. In addition to the Customer Success values, you can learn more about our company values at https://www.keyvalues.com/nylas 
Our benefits and perks are outlined in our open-source handbook.

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Technology we use

  • Engineering
  • Sales & Marketing
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • MySQLDatabases
    • SalesforceCRM
    • SendGridEmail

Location

In the heart of FiDi, across the street from the charging bull, we have a large multi-space office in a historic building.

An Insider's view of Nylas

How would you describe the company’s work-life balance?

Work life balance is something we prioritize here at Nylas. We encourage our employees to turn off once they leave the office and strongly discourage weekend work. Nylas employees can make their own hours and are welcome to work from home and take time off whenever they need. Plus, we have a 2 week mandatory vacation policy!

Cat

Tech Recruiter

What are Nylas Perks + Benefits

Nylas Benefits Overview

-Competitive Pay
-Meaningful Equity
-Medical, Vision, and Dental benefits for you and your family(including One Medical membership)
-401k, FSA, HSA, Commuter benefits
-$100 Monthly ride-share credit
-$1k yearly Education & Development benefit
-Catered lunch & Unlimited snacks
-Gym membership
-Relocation assistance
-Unlimited vacation(mandatory 2 week consecutive vacation once per year)
-12 weeks caregiver leave
-Flexible work hours/work from home

Culture
Volunteer in local community
Nylas is committed to giving back to the community around us. Some organizations we've helped in the past are God's Love We Deliver, Project Night Night and CTS in SF.
Friends outside of work
Eat lunch together
Intracompany committees
At Nylas, we encourage employees to start groups and committees around things they're passionate about or would make the company fun overall. Examples are D&I Committee, Culture Club and Book Club.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Nylas has a take-what-you-need vacation policy where employees are encouraged to unplug whenever they need. We also have a 2 week mandatory vacation to prevent burnout and single point of failure.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Employees get free lunch on Monday, Wednesday, Thursday in the NYC office.
Stocked Kitchen
Happy Hours
Happy hours are hosted once per week.
Pet Friendly
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
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