Sales Engineer

| Greater NYC Area
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At Nylas, our mission is to empower the world to communicate with context and insight. Our hosted sync platform and APIs enable developers to quickly integrate their apps with email, contacts, and calendar across all providers (including Exchange).
 
We are changing the way companies and developers innovate with e-mail and messaging. Customers like Pipedrive, Ceridian, and Lever use our cloud messaging APIs to power their products and accelerate their ability to innovate.
 
Nylas has raised over $30M from Spark Capital, 8VC, Data Collective, Fuel Capital, SV Angel and more. We have offices in San Francisco, Denver, and New York, and several of us work remotely. 
 
Role and Responsibilities
 
Our product is highly technical — it has to bridge the gap between several very old/proprietary protocols (IMAP, ActiveSync, Exchange Web Services). Because of that, most of our customers benefit from having a trusted advisor that can guide them all the way from the initial stages of the implementation up to signing a contract.
 
As a Sales Engineer, you will be working alongside Nylas account executives to make sure our customers get the most value from our APIs. This will involve:
  • meeting up with customers (in person or by phone),
  • sketching out solutions to their problems,
  • removing roadblocks preventing prospective and current customers from integrating with our APIs. This can include devising workarounds as well as, working with our Product and Engineering teams to figure out how to prioritize feature requests.
 
Qualifications 
  • 2+ years of experience as a sales engineer
  • Good written and spoken communication skills
  • Working knowledge of Python, Java, C#, or any other mainstream programming language
  • Experience using APIs to build applications and/or query data
  • Ability to occasionally travel
 
While technical skills are important in this job, they are less important than enjoying meeting customers and solving their problems. We strive to build an inclusive company and truly believe that diverse teams are more nimble, creative, and deliver the best outcomes. We welcome people from all different backgrounds and currently employ former startup founders, college graduates from all over the country and the world, coding academy graduates, and those with no degrees at all. So if any of the characteristics sound like you, we strongly encourage you to apply.
 
Benefits 
  • Competitive Pay
  • Meaningful Equity
  • Medical, Vision, and Dental benefits for you and your family (including One Medical membership)
  • 401k, FSA, HSA, Commuter benefits
  • $1k yearly Education & Development benefit
  • $100 monthly Health & Wellness stipend
  • Catered lunch & Unlimited snacks
  • Relocation assistance
  • Unlimited vacation (mandatory 2 week consecutive vacation once per year)
  • 12 weeks caregiver leave
  • Flexible work hours
We have an extremely diverse and inclusive team where all our empowered to do their best work. In addition to the Sales team values, you can learn more about our company values at https://www.keyvalues.com/nylas.
 
Our benefits and perks are outlined in our open-source handbook

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Technology we use

  • Engineering
  • Sales & Marketing
    • PythonLanguages
    • SqlLanguages
    • FlaskFrameworks
    • Maria DBDatabases
    • MySQLDatabases
    • RedisDatabases
    • SalesforceCRM
    • SendGridEmail

Location

In the heart of FiDi, across the street from the charging bull, we have a large multi-space office in a historic building.

What are Nylas Perks + Benefits

Nylas Benefits Overview

-Competitive Pay
-Meaningful Equity
-Medical, Vision, and Dental benefits for you and your family(including One Medical membership)
-401k, FSA, HSA, Commuter benefits
-$100 Health and Wellness benefit
-$1k yearly Education & Development benefit
-Catered lunch & Unlimited snacks
-Relocation assistance
-Unlimited vacation(mandatory 2 week consecutive vacation once per year)
-12 weeks caregiver leave
-Flexible work hours/work from home

Culture
Volunteer in local community
Nylas is committed to giving back to the community around us. Some organizations we've helped in the past are God's Love We Deliver, Project Night Night and CTS in SF.
Friends outside of work
Eat lunch together
Intracompany committees
At Nylas, we encourage employees to start groups and committees around things they're passionate about or would make the company fun overall. Examples are D&I Committee, Culture Club and Book Club.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Nylas has a take-what-you-need vacation policy where employees are encouraged to unplug whenever they need. We also have a 2 week mandatory vacation to prevent burnout and single point of failure.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Employees get free lunch on Monday, Wednesday, Thursday in the NYC office.
Stocked Kitchen
Happy Hours
Happy hours are hosted once per week.
Pet Friendly
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
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