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Sales Manager

| Greater NYC Area
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As a Sales Manager, you will lead a team of Account Executives and Sales Development Representatives who are introducing Yotpo’s solutions to prospects while driving forward the company’s growth strategy. You will play an essential part in the hiring, on-boarding, continuous training, development and success of an already highly successful team.

The development of our sales process and strategy is where you will add value in maintaining Yotpo’s triple digit growth YoY globally. You will be an integral leader in the NYC office targeting the North American and APAC territories. Additionally, you’ll collaborate with our product and marketing teams to maximize SMB acquisition, while working alongside our Senior Director of Sales and SVP of Sales to define and align goals, strategy and tactics as we expand our growth across industry verticals.

You’ve seen us every time you shop online, but might not even know it. Yotpo is an eCommerce solution helping to create customer-centric shopping experiences for forward-thinking brands like Away Travel, THINX and Steve Madden. We have four global locations and $101M in funding from investors including Bessemer, Blumberg Capital & Access Industries.

You will:

  • Assume responsibility of a team comprised of Sales Development Representatives and Account Executives that you will continue to develop and grow. Hire and train high-performing salespeople according to company values and methodology.
  • Identify areas for growth in individuals on the existing team, collaborate with them to understand their own goals, and partner with them accordingly to strategize for obtaining these new skills and growing within our Ladders program.
  • Work alongside sales leadership to identify and execute upon new opportunities for team and company-wide training, development and motivational initiatives.
  • Manage day-to-day performance of all sales team members and deliver employee reviews.
  • Track sales team metrics and report data to leadership on a regular basis.
  • Implement performance plans according to company procedure.
  • Embody company culture and maintain high sales employee engagement.
  • Meet predetermined revenue goals through the activities of direct reports.
  • Ensure correct usage of CRM and other sales applications.
     

Ideally, you’ll bring:

  • 3+ years of Account Executive management experience; prior Sales Development management or SMB sales experience is a plus
  • 3-5 years in an Account Executive role; within SaaS and marketing preferred
  • Data-driven, and accustomed to making decisions and strategies based upon those numbers
  • Strong interpersonal skills
  • Exceptional written and oral communication skills
  • Hardworking, persistent, and dependable
  • Bachelor’s degree preferred; extra kudos if in business, economics, or marketing
  • Must have a valid U.S. work authorization to apply

 

You’d love Yotpo if:

  • You thrive in an innovative environment and enjoy working with cutting edge and game-changing technology.
  • You want to work with the most progressive, disruptive and beloved brands in eCommerce.
  • You geek out a little bit knowing that Yotpo offers the most integrations in the eCommerce ecosystem.
  • Working alongside awesome people at a diverse and inclusive company where your voice is heard and your perspective is encouraged matters to you.

Yotpo’s employee-centric culture earned us coveted spots on Crain’s New York Business’ Best Place to Work as well as BuiltInNYC’s Best Places to Work. Yotpo’s initiatives and programming are directly inspired by employee feedback. These include a Mentorship Program, an expansive D&I program, affinity groups like Yotpo Cares and Women at Work, and professional development for all. Yotpo also provides many benefits: outings and happy hours, individualized rewards and recognition, commuter benefits, summer flex days, generous PTO, 401K matching, and a comprehensive benefits plan including medical, dental, health, life and vision.

 Yotpo champions diversity - we welcome and employ people regardless of race, colo3r, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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    • SalesforceCRM
    • GainSightCRM
    • SalesLoftEmail
    • YeswareEmail
    • MarketoLead Gen

Location

Flatiron is probably the best neighborhood for tech in NYC. Exceptional restaurants, athletic studios & bars, plus familiar startups on every corner.

An Insider's view of Yotpo

How does your team reward individual success?

Since we touch most parts of the business & interact with clients every day, it's nice to be publicly recognized - whether in team meetings or larger company settings - to show that our efforts don't go unnoticed. This manifests in many ways, be it verbal encouragement, desired classes/seminars, a wine-tasting tour or oversight of certain projects.

Rachel

Manager, Client Success

How do you collaborate with other teams in the company?

Communication becomes harder as a business grows, and therefore becomes more critical to success. I find that by identifying key players across teams whose perspective is essential to creating a holistic view of the business and meeting with those individuals on a regular basis, I can ensure each team's goals are factored into any decision we make.

Mike

Director of Sales & Strategic Initiatives

How has your career grown since starting at the company?

I've seen my contributions impact the course of the company through 2 rounds of funding. I began as an outbound SDR and helped shape our outreach strategy, then led in a team lead capacity. I was recently the first AAE to successfully be promoted from that role into an AE. I'm incredibly optimistic about Yotpo's growth & my own growth here.

Jennie

Senior Account Executive

How do your team's ideas influence the company's direction?

To better understand what we need to change requires listening to our people. Whether it's additional management training or the implementation of CSM & Sales suggestions into product development, our best initiatives have come from the team.

Tomer

CEO & Co-Founder

What makes someone successful on your team?

I have found that sharing best practices and possessing a willingness to learn are key factors in determining one’s level of success. I am very conscious of my strengths and weaknesses, allowing me to know where I can help others as well as where they can help me improve creates a dynamic process of growth within the team structure.

David Mascarenhas

Sales Development Representative (Content Marketing Consultant)

What are Yotpo Perks + Benefits

Yotpo Benefits Overview

Yotpo’s employee-centric culture earned us coveted spots on Crain’s New York Business’ Best Place to Work as well as BuiltInNYC’s Best Places to Work. Yotpo’s initiatives and programming are directly inspired by employee feedback. These include a Mentorship Program, an expansive D&I program, affinity groups like Yotpo Cares and Women at Work, and continuous professional development for all. You’ll be working alongside awesome people at a diverse and inclusive company where your voice is heard and your perspective is encouraged.

In addition to all of these things, we enhance our employees' well-being with comprehensive benefits:
- Comprehensive healthcare: medical, dental, life, and vision
- 401K matching
- Generous PTO and summer flex days
- Commuter benefits
- Stocked kitchen of snacks and beverages
- Company outings and happy hours
- Individualized rewards and recognition
- Wellness and philanthropic programming and events
- Working with game-changing technology and the most progressive brands in eCommerce

Culture
Volunteer in local community
From mentoring students in at-risk communities, to rebuilding local gardens, volunteering at holiday carnivals the homeless and working at animal shelters
Partners with Nonprofits
We partner with some non-profits year over year (Knock Knock Give a Sock, Girls Inc) but also new non-profits each year influenced by the needs of our staff (unexpected cancer diagnoses, wildfires)
Friends outside of work
Eat lunch together
Intracompany committees
Yotpo provides a variety of committees including our Mentorship Program, an expansive D&I program, and affinity groups like Yotpo Cares and Women at Work
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Within the first half of 2019 alone, we grew our female management representation in NYC from 8% to 38%. We are dedicated to continuing gender & ethnic diversity progression on the leadership level.
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Yotpo employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Yotpo pays 100% of premiums for medical coverage for employees, and funds 80% of premiums for medical coverage for dependents, up to certain amounts.
Life Insurance
Yotpo provides life insurance equal to 1-6 times an employee's annual base salary, as well as up to $250,000 for spouse/domestic partners and $10,000 for each child.
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Yotpo provides up to 16 weeks of parental leave for the primary caretaker, at 100% pay
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Technically the beer is bottled, but it's free beer nonetheless.
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Each month, we host Yotpo Eats! The company caters lunch and it's the perfect excuse to step away from your desk, catch up with colleagues, and play 2 truths and a lie with new employees.
Happy Hours
Recreational Clubs
Our Volleyball team is going strong!
Professional Development Benefits
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Managers set aside budget to provide continued education dependent on employee requests or advancement opportunities.
Time allotted for learning
Customized development tracks

Additional Perks + Benefits

Full Health, Dental & Vision (Health 100% covered). Continued Training. Beer, Wine & Whiskey. Flexible Spending Account (FSA). Coffee on Drip. Competitive Commissions. Pre-Tax Commuter Benefits. Yotpo Eats (Lunch as a company once per month) and End of Month catered lunches. Employee Referral Program. Onboarding, Interview, Manager and continued training.

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