As a Sales Operations Associate on Via’s Platform Partnerships team, you will work cross-functionally with sales, marketing, partner success, business development, expansion, finance and legal teams. You will build and maintain long-lasting relationships with internal salesforce users globally who will be your end clients. You will be responsible for new use on-boarding, ensuring adherence to internal Salesforce processes and continuing to build out global sales reporting . You will troubleshoot any user queries and lead the implementation of best practices. You will play an instrumental role in implementing and managing new sales tools and associated Salesforce integrations.

Responsibilities and Duties

• Serve as the primary system administrator for Via’s growing Salesforce environment with 50+ users
• Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
• Complete regular internal system audits and prepare for upgrades
• Manage Salesforce.com data feeds and other integrations
• Coordinate the evaluation, scope and completion of new development requests
• Assist in training of new users, and grow the Salesforce.com skill set across the organization

Qualifications

• Minimum 2 years of experience as a Salesforce administrator
• Proven ability to design and implement new processes and facilitate user adoption
• Strong experience in data imports using multiple tools and in data deduplication
• Experience building out both geographic and functionally segmented bookings, pipeline and revenue reporting
• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
• Salesforce Admin (ADM201 and ADM211) certification preferred
• Salesforce CPQ experience highly preferred
• Pardot, Hubpsot or Marketo marketing automation experience highly preferred
• Salesforce Service Cloud or Zendesk experience highly preferred
• Experience building out both geographic and functionally segmented bookings, pipeline and revenue reporting
• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity

At Via, we're on the cutting edge of mobility. We’re building revolutionary technology that’s changing the way people get around. It's on-demand transit on a mass scale, a smarter transportation that’s friendly to our planet. From on-demand autonomous shuttles in Australia to dynamically routed bus fleets in Singapore, our sophisticated operating system is powering transportation in the world’s biggest cities and is sought after by prominent transportation players globally. We’ve provided more than 50 million shared rides already, and we’re growing at an astonishing rate. We have offices in more than 15 countries and deployments in more than 50 markets, with a goal of hundreds of deployments within the next two years. If you’re someone who relishes wearing multiple hats, never backs down from a challenge, and loves getting things done, we’d love to hear from you!

Via offers above market compensation packages and benefits, including equity, health insurance, and relocation assistance.

Via is an equal opportunity employer.