What's Clyde - Clyde is an end-to-end product protection platform that is re-thinking the way retailers increase loyalty and drive revenue, and the way customers manage their purchases. We are tackling the $50B per year extended warranty market and becoming the de facto solution in the space by leveraging an intense focus on product, design, and customer experience. Clyde delivers product protection plans directly to consumers as they shop, owning the relationship from purchase to claim submission to resolution. We know that the relationship between retailers and their customers is far from over after checkout, so we’re building products to deliver value at every stage of this relationship.

The Sales Operations Coordinator acts as a trusted advisor to the Sales team and all related cross-functional teams. The Sales Operations Coordinator will work closely with the Sales Ops team to deliver reports, dashboards, clean data in our systems, provision users, and help refine the Sales process to drive efficiency. This is an amazing opportunity for someone with analytical skills. Successful Sales Operations Coordinators who achieve their quarterly MBO’s can expect to be promoted within their first year. This role reports into Clyde's Lead Systems Architect.

Requirements

We are looking for:

• Someone who is a current or previous end user of Salesforce.com
• Process oriented
• Able to work autonomously
• Ability to research and find solutions to problems with little guidance
• High attention to detail
• Previous Sales or Ops experience preferred (ideally someone who was a BDR/AE or a coordinator at another company)
• Minimum Salesforce competency preferred:
  • User provisioning, permission sets & basic user administration
  • Familiarity with mass data manipulation methods (Upsert, Insert, Update)
  • Ability to update/upload a large amount of data into the system with little/no duplicate entries or redundancies
  • Quickly create ad-hoc reports & dashboards on request for end users
• Task oriented and can demonstrate effective time management

Minimum Experience:

• Minimum 1-2 overall years professional experience
• Experience with Salesforce.com as a power user
• Knowledge of Enterprise level sales cycles

Additional Preferred Experience:

• 1-2 years professional experience in a sales organization as a quota carrying seller or in Sales Ops
• Experience with Salesforce.com as an admin
• Light SysAdmin work with similar services used in our tech stack (Outreach, Marketo, Looker, Miro, Linkedin, ZoomInfo, Asana etc)

Benefits

Who are we?

Clyde is a product and design led organization founded in 2017 in NYC by a customer-obsessed team of designers, engineers, operators, and successful former founders. We have partnered with some of the top investors in the world to help us achieve our vision.

Why should you join us?

Clyde is building an incredibly thoughtful suite of products with enormous potential. We are a highly resourceful, motivated, and collaborative team, and we value diversity of all kinds. We hold ourselves to the highest standards. Clyde does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

All members of our team will have ample opportunities for professional growth, plus, we offer competitive salaries and equity packages, health insurance, unlimited time off with a mandatory 10 days, a vacation fund, and a creative culture. We are building a really exciting company and can’t wait for you to join us.