Sales Operations Manager

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About Us:

SmartAsset is a financial technology company with the simple mission of helping people make better financial decisions.  Recently named one of Y Combinator's Top 100 companies of all time, we have raised more than $50 million in venture capital.  Our personal finance tools, calculators and content reach more than 45 million people each month. Our business model is to help the in-market consumers on our platform find the right Financial Advisor or the right Financial Product to meet their needs.  

SmartAsset has been featured in hundreds of publications, including The Wall Street Journal, CNN, TechCrunch, The New York Times, The Washington Post, U.S. News & World Report, TIME, Reuters, Businessweek, Barron’s and many more.

Responsibilities:

  • Be a thought & solutions leader by providing data-driven recommendations
  • Identify & implement operational improvements that improve efficiency
  • Track campaigns and develop processes to ensure scalability 
  • Help shape our data structure to ensure immediate access to business KPIs
  • Develop strategies/KPIs to ensure best-in-class telephony across our Concierge teams
  • Establish processes that standardize and enable operational excellence when dealing with many different data sources
  • Work with our data engineering, product, tech, and marketing teams to better harness our data (or capture new data) and apply it to concrete business challenges
  • Manage compensation plan design and implementation

Required Skills and Experience:

  • 5+ years of relevant experience working with sales analytics and/or sales operations preferably a deep experience in telephony.
  • Comfortable with data: management, manipulation, visualization, and reporting
  • Highly proficient with Microsoft Excel
  • Working knowledge of SQL is required 
  • Organized, detail-oriented, and analytical
  • Team player with strong communication abilities
  • Comfortable in the fast-paced, high growth environment of a startup
  • Enthusiastic about learning and sharing ideas and strategies that can help our sales team succeed

Perks:

  • Virtual happy hours and team social activities
  • Generous benefits package with cost of some medical and dental plans covered at 100%
  • 401(k) plan with match that immediately vests
  • Professional education reimbursement program
  • Paid Parental Leave
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Location

NY

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