Own Company
Empower every company operating in the cloud to own their own data.
Englewood Cliffs, NJ
Hybrid

Sales Operations Manager

Sorry, this job was removed at 12:17 p.m. (EST) on Friday, May 29, 2020
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Overview: 

OwnBackup is seeking a Manager of Sales & Business Operations to support all business and sales related functions for the Global Sales and Support teams. Responsibilities include but are not limited to CRM management (Salesforce), reporting, project management, and internal process development. The Manager of Sales & Business Operations will work in conjunction with the all commercial departments to track, maintain, and help grow revenue and pursue the company’s mission as it scales. Domain expertise in software, enterprise infrastructure and SaaS are valuable but not required.

RESPONSIBILITIES:

  • Oversee tracking of sales pipeline and related ongoing projects
  • Oversee all daily operational reporting, escalating as needed to address areas of concern
  • Prepare materials and reports for consumption by senior management and board
  • Use data to proactively highlight potential operational issues, investigate trends, and recommend workflow solutions
  • Own all recurring reporting from compilation and QA to development of high-level insights and recommendations for process improvement
  • Develop and maintains comprehensive knowledge of each contract as well as any associated or related contracts
  • Implement SOPs to support better management, business processes, and organizational design for the global sales team
  • Develop and maintain quality assurance processes to ensure exceptional workflow adherence
  • Regularly communicate key activities with, and solicit guidance from leadership and lead discussions on account strategy and prioritization

QUALIFICATIONS

  • 4+ years experience in maintaining Salesforce for a sales/business development team required
  • 4+ years client services or operations experience
  • SaaS experience a plus
  • Experience with billing/revenue cycle management technology, process improvement or workflow implementations a plus
  • Data savvy with excellent skills in Excel
  • Strong ability to use data to understand workflows and assess operational effectiveness
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What are Own Company Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Team based strategic planning
Pair programming
Open office floor plan
In-person revenue kickoff
Summer hours
President's club
Employee awards
Flexible work schedule
Diversity
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
OwnBackup's 401(k) savings plan matches 100% of an employee's contributions up to 4%.
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Unlimited PTO for all employees, globally
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Hardship benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
OwnBackup provides catered lunches Monday through Friday
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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