Sales Operations Manager at OwnBackup

| Greater NYC Area
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Overview: 

OwnBackup is seeking a Manager of Sales & Business Operations to support all business and sales related functions for the Global Sales and Support teams. Responsibilities include but are not limited to CRM management (Salesforce), reporting, project management, and internal process development. The Manager of Sales & Business Operations will work in conjunction with the all commercial departments to track, maintain, and help grow revenue and pursue the company’s mission as it scales. Domain expertise in software, enterprise infrastructure and SaaS are valuable but not required.

RESPONSIBILITIES:

  • Oversee tracking of sales pipeline and related ongoing projects
  • Oversee all daily operational reporting, escalating as needed to address areas of concern
  • Prepare materials and reports for consumption by senior management and board
  • Use data to proactively highlight potential operational issues, investigate trends, and recommend workflow solutions
  • Own all recurring reporting from compilation and QA to development of high-level insights and recommendations for process improvement
  • Develop and maintains comprehensive knowledge of each contract as well as any associated or related contracts
  • Implement SOPs to support better management, business processes, and organizational design for the global sales team
  • Develop and maintain quality assurance processes to ensure exceptional workflow adherence
  • Regularly communicate key activities with, and solicit guidance from leadership and lead discussions on account strategy and prioritization

QUALIFICATIONS

  • 4+ years experience in maintaining Salesforce for a sales/business development team required
  • 4+ years client services or operations experience
  • SaaS experience a plus
  • Experience with billing/revenue cycle management technology, process improvement or workflow implementations a plus
  • Data savvy with excellent skills in Excel
  • Strong ability to use data to understand workflows and assess operational effectiveness
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • DjangoFrameworks
    • Ruby on RailsFrameworks
    • Maria DBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • BalsamiqDesign
    • JIRAManagement
    • TrelloManagement
    • HubSpotCMS
    • SalesforceCRM
    • HubSpotEmail
    • HubSpotLead Gen

Location

Englewood Cliffs is a borough in Bergen County and our office surrounds world HQs such as CNBC, LG Corp, Unilever, Ferrari, and Maserati.

An Insider's view of OwnBackup

How does your team reward individual success?

At Ownbackup, internal promotions are extremely common. This is a key attainable measurement of success, rewarded based on your current role and interest in growth.
Beyond hitting our sales goals and metrics, we look forward to the opportunity to attend Presidents Club held in Aruba every April.

Tara Draganescu

Account Executive

What does your typical day look like?

My day at OwnBackup starts off pretty great. I commute in on the Manhattan shuttle that OwnBackup offers which makes my life that much easier. When I arrive at our HQ I'm greeted by everyone as I walk through the office. I head to my desk, latte in hand, and conduct my morning recruiter calls, review applications, and sync up with hiring managers.

Shira Jason

Talent Acquisition

How has your career grown since starting at the company?

I have been privileged with many opportunities to tremendously succeed and grow in my professional career at OwnBackup. I originally started as an SDR and after hitting my metrics I moved up to SDR 2, SDR 3, and then ADR (Account Development Representative) & Team Lead. I now am the Business Development Manager of the SDR team in North America.

Shira Osdoba

Sales Development Manager

How do you make yourself accessible to the rest of the team?

Our team is a very intense and process/transactions driven environment. I always make myself accessible on the “call floor”, for meetings, conversations or just brainstorming. I truly believe in an open-door policy where anything & everything is “on the table”. It’s best to talk everything out, instead of holding it in.

Rob Ween

Regional Vice President

What’s the vibe like in the office?

The vibe in the office at OwnBackup is unlike any other place I’ve worked. When you walk in there’s always people around not only working hard but having a great time while doing it. It's the kind of place where you’re always happy to come in and see your friends (colleagues). The kitchen snacks and happy hours don't hurt either.

Adam Layman

Solution Engineer

What are OwnBackup Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
OwnBackup has an employee-led committee that strives to enhance our employee experience and maintain our unique and fun-loving culture.
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Pre-tax discounts for commuting as well as a FREE shuttle from NYC to our NJ Office.
Company Outings
OwnBackup hosts company outings semi-annually, where we gather employees from around the globe in fun locations (usually near a beach), as well as other smaller group outings throughout the year.
Game Room
We have arcade machines and console systems scattered throughout our office.
Stocked Kitchen
Some Meals Provided
We provide free lunch on Fridays
Happy Hours
Happy hours are hosted on a regular basis, and we also celebrate special events and big milestones.
Parking
Free on-site parking
Professional Development Benefits
Promote from within
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