Sales Operations Manager
About Eden Health
Eden Health provides simple, tech-enabled primary care sold directly to employers. Our users enjoy immediate access to care over the Eden Health app, in our private clinics, and directly in their offices. We have transformed healthcare from an unpleasant necessity to a delightful experience focused on improving the lives of patients. The proof is in the outcomes: when companies work with us they have healthier workforces, increased productivity, and reduced healthcare costs.
What you will be doing
Eden Health is looking for a high-energy and innately driven sales operations leader to be an integral part of a quickly growing sales team. You will lead Eden Health’s sales operations team and manage key initiatives relevant to new and ongoing revenue. As our lead you will be working closely with sales, finance, customer success and marketing teams to build our strong operations infrastructure for a rapidly growing team. You will be responsible for managing all reporting, analysis and optimization, sales processes, scoping of new opportunities, RFP participation, technical and security requirements for prospects and new client execution of desired rollout. We want people who will go above and beyond to find opportunities for Eden Health to expand with mid-market employers. This role reports to the Director, Sales.
What success looks like
- Support data function for all departments that tie to CRM
- Own weekly sales dashboard, analysis of sales pipeline, win rates, RFPs, conversion ratios
- Provide insight that drives sales productivity. Work closely with Finance in oversight
- Identify and manage project rollouts for new tools and process changes in order to increase the efficiency of our sales team globally
- Work closely with all parties on the pricing to support maximum revenue and margin contribution
- Support Annual Planning process as it relates to sales budgets, market and territory analysis and quota assignments
- Own Quarterly review session requirements on behalf of the Head of Sales on data and analysis
- Work closely with Marketing team to track and optimize campaigns
What you will bring
- 7+ years of experience in sales operations at healthtech and/or SaaS company
- Knowledge and experience of healthcare and benefits consulting market
- Can compress and analyze data to drive company insights
- Strong ability to work with multiple departments and individuals to reach solutions that serve revenue growth
- You are inquisitive and challenge the effectiveness of current procedures
- Organized and can juggle multiple projects at once
- Experienced working with Salesforce
- Excellent understanding of standard business practices related to Sales Operations processes and systems
- Strong analytic and quantitative skills; ability to determine trends and propose solutions
Why Eden Health?
- Fast-growing startup backed by leading venture capital firms Greycroft, Flare Capital, 645 Ventures, PJC and others
- Exciting product in one of the largest and fastest growing markets in the country
- Mission-driven culture passionate about improving access to healthcare for employees and their families
- Competitive salary and equity compensation package
- Great benefits including medical, dental, vision insurance, and commuter benefits
- Generous PTO, healthy snacks, and regular happy hours
- Awesome team with a great comraderie - we work hard and have lots of fun!
Eden Health is an equal opportunity employer and encourages all applicants from every background and life experience without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please note: Eden Health interview requests and job offers only originate from edenhealth.com email addresses (e.g. jsmith@edenhealth.com). Eden Health will never ask for bank information (e.g. account and routing number), social security numbers, passwords, or other sensitive information to be delivered via email. If you receive a scam email or wish to report a security issue involving Eden Health, please notify us at: security@edenhealth.com.