Overview

You are resourceful, detail-oriented, data-driven, personable, and passionate about what you do. You have the demonstrated ability to think critically and analytically about business, product, and technical challenges, with the ability to source relevant data and perspective cross-organizationally. A keen sense of ownership, drive, and scrappiness is a must.

You have experience in operations, project management and research. You’re also well versed in process flows and optimization, analytics, project scoping, cross-functional collaboration, and you’re familiar with the digital or technology market. You’re comfortable with a dynamic work environment, can stay organized and focused in the midst of ambiguity, and have a strong analytical problem-solving mindset (as you’ll be an important part of building the sales process from the ground up, allowing for accelerated learning and growth).

Responsibilities

• Work closely with the Director of Sales to build, run, and optimize the sales process. Key points of focus include:

  • Workflow automation, data insights, attribution, and full-funnel tracking
  • Tracking and optimizing lead flow and lead management; improving lead funnel conversion rates
  • Effective pipeline management
  • Developing and implementing nurture programs. 

• Administer and optimize our entire tech stack including Hubspot, Outreach, and other apps & systems.

  • Evangelize the use of Hubspot to the Sales Team including facilitating training and best practices.
  • Stay on top of best practices for email deliverability, CAN-SPAM, and other digital regulations

• Measure the impact and ROI of marketing on pipeline and revenue quarterly goals for management, marketing, and the sales teams. Provide data-driven recommendations on how to optimize ongoing go-to-market plans and campaigns.

Success in this Role is Measured by

• Operating the sales tech stack with a high degree of accuracy
• Transparent attribution and funnel metrics
• Timely, relevant go to market reports, insights & recommendations

Requirements

• 4+ years of experience maintaining Hubspot for a sales team required (MUST HAVE)
• 4+ years of operations experience, preferably in a scaling startup
• Martech / SaaS experience is a plus
• Demonstrated experience creating and running a sales process for a high-growth B2B sales team
• Demonstrated experience creating and running a sales tech stack for a high-growth startup 
• Strong ability to use data to understand workflows and assess operational effectiveness
• B2B lead and campaign management knowledge.
• Strong project management and communication skills.

Education:

• BA/BS/MBA  in marketing, business, or equivalent related experience.

Behaviors:

• Achievement/goal oriented 
• Competitive 
• Entrepreneurial (risk-taker) 
• Energetic 
• Inquisitive
• Self-motivated, disciplined 
• Self-aware 
• Empathetic 
• Disciplined 
• Personable 
• Desire for continuous improvement 
• Ethical