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Salesforce Administrator, Sales & Service

| Greater NYC Area

Peloton’s is seeking an experienced Salesforce Administrator to play a key role in the ongoing development of our Salesforce.com platform. The successful candidate will have a proven track record in improving processes and increasing adoption using Salesforce Sales and Service clouds. 

The Salesforce Administrator will be responsible for executing the day-to-day configuration, support, maintenance and improvement of our CRM platform. This role reports to the IT Business Relationship Manager - Marketing, Sales & Service who manages core service offerings for the team. 

This role offers a unique opportunity to be a part of an evolving organization, a results oriented and driven global organization with ownership over a portfolio that delivers direct value to these organizational stakeholders and Peloton overall. The ideal profile of this position calls for a flexible and well-rounded individual – someone who is self-motivated, detailed oriented, collaborative, and has strong customer relationship management skills.

  • Serve as the primary system administrator for Peloton’s Salesforce.com environment
  • Handle all administrative functions including user account maintenance, reports and dashboards, process flows, workflows, code promotion and other tasks
  • Manage user issue reporting, escalating as appropriate
  • Complete regular internal system audits and prepare for upgrades
  • Coordinate the evaluation, scope and completion of new requests

Basic Job Requirements

Qualifications

  • Minimum 4 years of experience as a Salesforce.com Administrator
  • Strong understanding of Salesforce.com best practices and functionality with the ability to build custom objects, formula fields, workflows, and other content of varying complexity
  • Familiarity with third-party integrations 
  • Strong data management abilities and high attention to detail is a must
  • A demonstrated ability to understand and articulate complex requirements
  • Demonstrated ability to meet deadlines, and handle and prioritize simultaneous requests
  • Creative and analytical thinker with strong problem-solving skills
  • Must demonstrate exceptional verbal and written and communication skills

Preferred Skills

  • Salesforce.com Admin (ADM201 and ADM211) certified, preferred
  • Sales Cloud, Service Cloud desired
  • Experience in Salesforce Lightning platform desired
  • Experience with Field Service LIghtning a plus
  • Exposure to Jira and Confluence 

Other Skills

  • Fluent in English (written and verbal) – other language skills would be beneficial
  • Prior global experience a plus

ABOUT PELOTON

Founded in 2012, Peloton is a global interactive fitness platform that brings the energy and benefits of studio-style workouts to the convenience and comfort of home. We use technology and design to bring our Members immersive content through the Peloton Bike, the Peloton Tread, and Peloton Digital, which provide comprehensive, socially-connected fitness offerings anytime, anywhere. We believe in taking risks and challenging the status quo by continuously innovating and improving. Our team is made up of passionate brand ambassadors, and we know that together, we go far.

Headquartered in New York City, with offices, warehouses and retail showrooms in the US, UK and Canada, Peloton is changing the way people get fit. Peloton has been named to many prestigious industry lists, including Fast Company's Most Innovative Companies, CNBC's Disruptor 50, Crain's New York Business' Tech25 and Fast50, as well as TIME's Genius Companies. Visit www.onepeloton.com/careers to learn more about joining our team.


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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • React NativeLanguages
    • ReactLibraries
    • ReduxLibraries

Location

In the heart of Chelsea, and not too far from our studios, the Peloton office is in a very easy location to get to from anywhere in the city!

What are Peloton Perks + Benefits

Culture
Eat lunch together
Pair programming
Open office floor plan
Diversity
Diversity manifesto
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Promote from within
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