BentoBox puts restaurants online. We are transforming the hospitality industry by helping restaurants stay at the forefront of technology. Our simple and integrated platform gives restaurants industry-specific tools to manage their website and digital operations, delivered in a SaaS model. Based in New York City, BentoBox powers industry leaders such as The Meatball Shop, Joseph Leonard, Union Square Hospitality Group, Major Food Group, Rose’s Luxury, Eleven Madison Park & many more. Learn more at www.getbento.com

We are seeking an experienced Salesforce Administrator who will be responsible for optimizing and administering our instance of Salesforce. Reporting to the Sr. Director of Sales Operations, this role will be pivotal in defining our CRM strategy and driving adoption and usage across the organization.

Responsibilities

• Work closely with internal teams to identify the best ways to use Salesforce and the best solutions to complex business problems
• Support our team of Salesforce users and help drive adoption of new features
• Proactively seek out, identify and implement needed system changes
• Project manage all changes rolled out to Salesforce ensuring that all users understand changes prior to rollout
• Create and maintain fields, views, reports, dashboards, campaigns, triggers, validations and other salesforce.com objects and functions, including creating custom objects when necessary
• Monitor and improve data quality
• Manage third party integrations being used in Salesforce

Requirements

• One or more active Salesforce Certifications, preferably Administrator, Advanced Administrator, or App Builder
• Experience migrating a Salesforce org to Lightning a plus
• Familiarity leveraging APIs to move information between SaaS applications and databases.
• Previous experience with Pardot, Zendesk, Slack and SalesLoft preferred
• Comfortable expressing complex ideas in easy-to-understand ways
• Experience in Apex, Visualforce, SOQL, Workflow, ProcessBuilder

Skills and Attributes

• Strong analytical and logical skills and attention to detail
• Effective at managing multiple tasks simultaneously and comfortable taking on responsibility
• Excellent written and verbal communication and interpersonal skills
• Excellent decision-making and organizational skills with emphasis on detail and follow-up skills
• Ability to demonstrate strong teamwork
• Ability to effectively prioritize and execute tasks
• BS/BA degree
• 3+ years of experience in prior Salesforce administration roles and ideally having worked closely with sales organizations

Benefits

• Competitive salary and equity
• Health insurance, including vision and dental
• Flexible vacation plan
• Friday lunches
• Culture perks like dinners at BentoBox customers, cocktail classes, etc.