About Capital Rx:

Capital Rx is a next generation pharmacy benefits manager, overseeing prescription benefit plans on behalf of employers, unions, and government entities. Determined to transform an outdated model, Capital Rx’s mission is to change the way prescription benefits are priced and administered in the US, unlocking enduring social change. Through our platform approach, Capital Rx delivers data-driven insights and actionable strategies that reduce costs, while improving patient outcomes. Our commitment to innovation, technology and service is the reason why Capital Rx is among the fastest-growing PBMs in the country.

Position Summary:

The Salesforce Developer serves as a business leader who is a key player in delivering the next generation healthcare technology platform. Salesforce Health Cloud/Service Cloud is an integral part of our solution which makes this role critical to our success. In the role you will be responsible for key development and administration activities associated with enabling our Customer Care teams and partners with new and effective ways to help the teams drive positive outcomes for our members, providers and clients. You must be a creative problem solver who is also an excellent communicator. Your job is not just to change the software to meet the needs of your users, your job is also to understand our business and ensure things make sense and get executed timely and understood by your users fully.

Position Responsibilities:

• Act as subject matter expert in our Salesforce landscape and product use including Sales Cloud, Health Cloud, Marketing Cloud, Service Cloud, and Social Cloud.
• Liaise with internal stakeholders who manage Sales Cloud and Marketing Cloud instances to ensure alignment across the organization.
• Interpret strategic discussion into technical requirements, flow-charts, diagrams, and deliverable estimations around projects and functionality to be built.
• Design and develop clean, maintainable, performant components and Apex software.
• Identify and clean-up existing technical debt in the platform.
• Provision and configure new users and permissions in Salesforce for our call center, while maintaining up-to-date current user access permissions.
• Participate in the code-review and quality assurance process, provide feedback to the organization, and keep an open mind to feedback.
• Partner with our teams to create meaningful and impactful customer journeys across all associated call center systems.
• Make and deliver on recommendations for scalable, stable, and rapidly-deployable functionality for our Salesforce instance.
• Correct production issues that impact service, revenue or fulfillment teams with a high sense of urgency.
• Create new custom lightning components to support our Customer Care teams
• Continue your Salesforce knowledge through Trailhead training and keep up to date with new technology and capabilities.
• Review and understand each new Salesforce seasonal release and the impact it may have on our platform and educating our users prior to each release date.

Required Qualifications:

• Bachelor of Science in Computer Science or Computer Engineering, or equivalent experience.
• Salesforce Certifications Preferred:
  
  • Salesforce Platform Architect (Application Architect or Technical Architect certification)
  • Salesforce Platform Developer (PDI or PDII certification)
  • Salesforce Administrator (Advanced Administrator and Platform App Builder certification)
• 5+ years of experience as a Salesforce architect, administrator and developer.
• 5+ years of experience managing large scale projects from requirements development, to build, testing and launch.
• 5+ years of experience with user, profile, and permission set management.
• 5+ years of experience with Salesforce Lightning interface.
• 5+ years of experience creating custom triggers and lightning components.
• 5+ years of experience creating customer journeys in Salesforce products.
• Strong understanding of relational databases and SQL.
• Strong understanding of PostMan, SOAPUI, or other API testing tools.
• Experience with Agile methodologies.
• Ability to work in cross-functional teams.
• Extreme attention to detail and highly organized.
• Strong written and verbal communication skills.
• The desire to learn constantly and dive into new areas with unfamiliar technologies.
• Preference for those who have working in the health care industry with a strong preference for Pharmacy Benefit Management expertise.

Capital Rx values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.