Company Overview

Catalyst is the world’s most intuitive Customer Success Platform (CSP), and was built by an experienced group of industry leaders. Our software integrates with the tools that CS teams are already using to provide one centralized view of customer data. Customer Success Managers can subsequently take the right actions to prevent churn, increase product adoption, and align the entire organization on a unified workflow to manage customers throughout their journey. Catalyst helps organizations turn Customer Success into a company-wide mission. 

Position Overview

As a Senior Account Executive at Catalyst, you will be responsible for working strategic target accounts within our ideal customer profile. You’ll work alongside our Sales Development team to develop and close net-new business.

What You’ll Do

• Transform the complicated world of Customer Success and CS platforms, into clear concepts that lead to an effective and improved buying experience, ultimately resulting in net new business 
• Act as the subject matter expert for all things Catalyst during the sales process, creatively solving for customer use cases and articulating value with a consultative approach
• Be an ambassador for our cross-functional teams in Marketing, Customer Success, and Product by documenting the requirements, use cases, and special needs of our prospects, so we can continue improving upon our best in class solution and experience

What You’ll Need

• 5+ years of experience, with a track record of success in an Account Executive role
• Knowledge of Salesforce Core and it how it relates to other parts of the Salesforce ecosystem, especially Service Cloud
• Knowledge of integrations and APIs, as well as, data warehousing strategies with Snowflake, BigQuery, Redshift/Postgres and/or Amazon S3
• A competitive spirit: Track record of consistently exceeding monthly, quarterly, and annual sales targets and a desire to improve their peers and the team around them 
• A love for change: Experience working through change, taking ownership and creating structure with enthusiasm
• Appreciation for speed and organization: Ability to successfully operate in a fast-paced, dynamic environment that is experiencing rapid growth. Effectively manage your inbound pipeline while still creating space to prospect 
• Experience with CSPs, SQL, enterprise authentication strategies, and customer success are a plus

Why You’ll Love Working Here! 

• Highly competitive compensation package, including equity - everyone has a stake in our growth
• Comprehensive benefits, including up to 100% paid medical, dental, & vision insurance coverage for you & your loved ones
• Open vacation policy, encouraging you to take the time you need - we trust you to strike the right work/life balance
• Annual education stipend, to ensure that you're continuously expanding your skill set
• Monthly wellness stipend, to ensure that you’re taking care of both your physical & mental health
• Monthly remote team-building events, including game nights, trivia, cooking/mixology classes, and more!

Catalyst is an equal opportunity employer, meaning that we do not discriminate based upon race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees.