Senior Account Executive

| Greater NYC Area

Trustpilot is expanding our Upper Mid-Market inside sales team to bring our world-class review solutions to more customers. As one of the most senior parts of the overall sales organization, the Senior AE will prospect for new business with the help of our Account Development/Pre Sales support teams as well as research new verticals to identify new opportunities, manage the sales funnel, and close deals. Understanding the buying personas of C Level Marketers and Customer Service leaders is crucial for success in this job as well as how to work with people at all levels of an organization. We are looking for people who have a history of attaining aggressive sales targets but have the hunger to continually develop their sales proficiency and take their career to the next level.

Job Functions and Responsibilities:

  • Focus on creating partnerships with leading online brands and e-Commerce companies
  • Lead a consultative sales process with several touch points from initial customer engagement to closed sales
  • Work with a combination of lead generation sources, initially focusing on building a strong pipeline of opportunities but also using your own skills in sales outreach to both prospect and qualify potential customers against company criteria for ideal buyer profile
  • Execute exploratory calls, conduct screen share or in person demos of SaaS solution, negotiate price, manage a pipeline and forecast deals on a monthly basis
  • Achieve and consistently exceed quarterly and monthly sales goals
  • Maintain a high level of relevant industry knowledge in order to effectively lead presentations to senior managers and decision makers
  • Forecast accurately in Salesforce on most likely sales volumes over relevant time periods as well as keep detailed notes on prospect and customer interactions
  • Conduct all sales activities with the highest degree of professionalism and integrity
  • Travel to conduct in person meetings when necessary

Competencies, Skills & Requirements

  • 4 years minimum of SaaS sales experience in a fast paced selling environment
  • SaaS experience required. Experience in eCommerce, SEO, SEM or Digital Marketing strongly preferred
  • Excellent verbal, written and interpersonal communication skills
  • Excellent organizational efficiency. An updated pipeline is a happy pipeline
  • Proven track record of exceeding sales targets selling to Mid Market and/or Enterprise customers
  • Knowledge of how to sell into segmented, targeted industries with tailored solutions
  • Presentation skills and experience in solution selling (including any proven methodologies)
  • The ability to learn quickly and apply that knowledge in a team environment
  • Ability to multitask, as well as work efficiently and effectively within required deadlines
  • Understanding of how to navigate large corporate buying processes and anticipate the challenges these customers have when adopting new, innovative technology
  • You must be comfortable in an early to mid-stage company where you will both shape and act on all that is needed to make you successful. That includes being okay with things that break and working with people that love to find the appropriate solution

We Offer:

  • The opportunity to be a key player at a rapidly expanding global technology company
  • Base salary and revenue based commission compensation
  • Stock Options
  • Full benefits & 401k
  • Paid leave
  • Commuter benefits
  • Free lunch Friday
  • Other office perks and events

Check out our office on Built In and The Muse!

Founded in 2007 by CEO Peter Holten Mühlmann, Trustpilot is a global, multi-language review community that builds trust and transparency between consumers and businesses. Currently boasting more than 19 million consumer reviews of 115,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Every day, more than 10,000 consumers sign up on Trustpilot, and every month, 500,000 new reviews are posted on the community.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, the U.K., France, Italy, Germany and the Netherlands, as well as the U.S. The company is located in New York, Denver, London, Copenhagen, Berlin, and Melbourne, and its employee base has increased from 168 people in 2013 to its current count of more than 500 employees representing 40 nationalities.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

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Technology we use

  • Sales & Marketing
    • HubSpotCRM
    • SalesforceCRM

Location

We're steps away from Madison Square Park, where Trusties will often take walks or eat lunch. Countless bars and restaurants are close by!

An Insider's view of Trustpilot

What are some social events your company does?

One of the great things about Trustpilot is how involved our team is inside and outside of work. Whether it is a happy hour, our kickball league, or fundraisers and drives sponsored by TWIL (Trustpilot Women In Leadership), you can expect to be a part of a hard working and fun loving group!

Deane

Account Executive

How do you collaborate with other teams in the company?

We have team members in NYC, London, and Copenhagen which may seem tough to collaborate across all 3 time zones, but we all do a great job keeping in touch via Slack, e-mail, and Hangout Meetings. I enjoy working with a global team because it's allowed me to learn more & gain a new perspective.

Britt

Social Media and Community Manager

What does career growth look like on your team?

Every quarter there have been promotions amongst my team - and we always prefer to promote from within. There are clear paths to move into management or maintain personal growth as an individual contributor. It's nice to know there is an achievable plan in place and management has always been supportive of my goals.

Jeremy

Senior Customer Integration Engineer

How do you make yourself accessible to the rest of the team?

I always have a scheduled 1 on 1 every week where it is their time and not mine to ask questions or discuss topics on their mind. With technology today, communication is so important to be comfortable through several channels, so the team has my cell number and we are chatting on Gchat or Slack throughout the day.

Rob

Senior Manager, Support

How does your team reward individual success?

Individual success does not go unnoticed on our team. The people here make it enjoyable to come into work, be collaborative and crush your goals. Trustpilot is always finding ways to reward your individual success, whether it is a dinner or a trendy gift. You also have to prepare for all the high fives!

Zach

Partner Development Manager

What are Trustpilot Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
We partner with a women's shelter in the Bronx, and another non-profit that helps homeless women and children in NYC.
Friends outside of work
Eat lunch together
Intracompany committees
We have both an Environmental Club and also a Trustpilot Women In Leadership organization, that promotes events and volunteer opportunities both in and out of the office.
Open door policy
Team based strategic planning
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Vacation & Time Off Benefits
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Employees receive 5 days per year of paid sick leave.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Our kickball team is currently undefeated! We have lots of things like this happen year to year.
Professional Development Benefits
Job Training & Conferences
Promote from within

Additional Perks + Benefits

President's Club twice a year - Europe in the summer and the Caribbean in the winter. Opportunities to visit our other offices, including internationally. Ongoing training and development across all departments. Catered lunches on Fridays and towards the end of each month, cold brew and beer on tap. Snacks and bagels on Mondays. Internal promotion track, happy hours and office events.

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