Senior Account Executive

| Greater NYC Area
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Trustpilot is expanding our Upper Mid-Market inside sales team to bring our world-class review solutions to more customers. As one of the most senior parts of the overall sales organization, the Senior AE will prospect for new business with the help of our Account Development/Pre Sales support teams as well as research new verticals to identify new opportunities, manage the sales funnel, and close deals. Understanding the buying personas of C Level Marketers and Customer Service leaders is crucial for success in this job as well as how to work with people at all levels of an organization. We are looking for people who have a history of attaining aggressive sales targets but have the hunger to continually develop their sales proficiency and take their career to the next level.

Job Functions and Responsibilities:

  • Focus on creating partnerships with leading online brands and e-Commerce companies
  • Lead a consultative sales process with several touch points from initial customer engagement to closed sales
  • Work with a combination of lead generation sources, initially focusing on building a strong pipeline of opportunities but also using your own skills in sales outreach to both prospect and qualify potential customers against company criteria for ideal buyer profile
  • Execute exploratory calls, conduct screen share or in person demos of SaaS solution, negotiate price, manage a pipeline and forecast deals on a monthly basis
  • Achieve and consistently exceed quarterly and monthly sales goals
  • Maintain a high level of relevant industry knowledge in order to effectively lead presentations to senior managers and decision makers
  • Forecast accurately in Salesforce on most likely sales volumes over relevant time periods as well as keep detailed notes on prospect and customer interactions
  • Conduct all sales activities with the highest degree of professionalism and integrity
  • Travel to conduct in person meetings when necessary

Competencies, Skills & Requirements

  • 4 years minimum of SaaS sales experience in a fast paced selling environment
  • SaaS experience required. Experience in eCommerce, SEO, SEM or Digital Marketing strongly preferred
  • Excellent verbal, written and interpersonal communication skills
  • Excellent organizational efficiency. An updated pipeline is a happy pipeline
  • Proven track record of exceeding sales targets selling to Mid Market and/or Enterprise customers
  • Knowledge of how to sell into segmented, targeted industries with tailored solutions
  • Presentation skills and experience in solution selling (including any proven methodologies)
  • The ability to learn quickly and apply that knowledge in a team environment
  • Ability to multitask, as well as work efficiently and effectively within required deadlines
  • Understanding of how to navigate large corporate buying processes and anticipate the challenges these customers have when adopting new, innovative technology
  • You must be comfortable in an early to mid-stage company where you will both shape and act on all that is needed to make you successful. That includes being okay with things that break and working with people that love to find the appropriate solution

We Offer:

  • The opportunity to be a key player at a rapidly expanding global technology company
  • Base salary and revenue based commission compensation
  • Stock Options
  • Full benefits & 401k
  • Paid leave
  • Commuter benefits
  • Free lunch Friday
  • Other office perks and events

About Trustpilot

Check out our office on Built In.

Trustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. Currently boasting more than 65 million consumer reviews of 299,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot’s community is live in 25 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue. 
Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Vilnius Trustpilot’s 750+ employees represent 40+ different nationalities.

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Technology we use

  • Sales & Marketing
    • HubSpotCRM
    • SalesforceCRM

Location

This area has lot to offer. You can grab a burger from the original Shake Shack and enjoy the people watching as you hang out in Madison Square Park. Celebrity chef Mario Batali's popular Eataly market is a great place to shop for groceries or eat your way through all the food stalls.

An Insider's view of Trustpilot

How would you describe the company’s work-life balance?

The work-life balance is amazing. It’s been 5 years since I’ve had the luxury of being off on a weekend. Besides that, my managers don’t really bother me outside of my regular working hours, and I'm always encouraged to take my full hour for lunch. You also can’t beat working remotely; my daily commute is about 20 seconds each day

Jawayne

Account Development Representative

What does your typical day look like?

The thing I love the most about my role as an Account Executive is that every day looks different. Some days I’m more focused on setting up new meetings with prospective clients, whereas others I’m spending my time nurturing opportunities I’ve already created and building rapport with new people.

Emily

Account Executive

What makes someone successful on your team?

There are clear paths to move into management or maintain personal growth as an individual contributor. It's nice to know there is an achievable plan in place and management has always been supportive of my goals.

Jeremy

Senior Customer Integration Engineer

What is your vision for the company?

My personal vision for Trustpilot is to make it the preeminent review platform in the United States both in terms of volume of content and review credibility. Within the org, I envision Trustpilot operating in a way that allows us to understand greater detail of our business and to build the best team in the business!

John

Commercial Operations Director

What projects are you most excited about?

As a Talent Acquisition Specialist, my day-to-day consists of conducting technical phone screens, preparing candidates for interviews, and extending offers! Besides my daily responsibilities, I worked on a social media project recently. I was able to utilize my marketing degree to teach my colleagues how to rock their LinkedIn profiles and content.

Kayla

Talent Acquisition Specialist

What are Trustpilot Perks + Benefits

Culture
Volunteer in local community
Every Trustie has two (paid) volunteering days a year, which they can use to give back to their community.
Partners with nonprofits
We partner with a women's shelter in the Bronx, and another non-profit that helps homeless women and children in NYC.
Open door policy
Team based strategic planning
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Trusties in Color (TiC), Pride & Allies, Trustpilot Women in Leadership (TWIL)
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Free subscription to Headspace
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Employees receive 5 days per year of paid sick leave.
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free lunch on Wednesday and Breakfast on Thursdays
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Our kickball team is currently undefeated! We have lots of things like this happen year to year.
Fitness stipend
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

Opportunities to visit our other offices, including internationally. Ongoing training and development across all departments. Catered lunches on Fridays and towards the end of each month, cold brew and beer on tap. Snacks and bagels on Mondays. Internal promotion track, happy hours and office events.

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