Senior Account Executive

| Greater NYC Area | Remote
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Catalyst Overview

Catalyst is the world’s most intuitive Customer Success Platform (CSP), and was built by an experienced group of industry leaders. Our software integrates with all of the tools that CS teams are already using to provide one centralized view of customer data. Customer Success Managers can subsequently take the right actions to prevent churn, increase product adoption, and align the entire organization on a unified workflow to manage customers throughout their journey. Catalyst helps organizations turn Customer Success into a company-wide mission. 

 

Position Overview

As a Senior Account Executive at Catalyst, you will be responsible for working strategic target accounts within our mid-market segment (300-600 employees). You’ll work alongside our Sales Development team to develop and close net-new opportunities.

 

What You’ll Do

  • Identify champions and key stakeholders within target accounts
  • Serve as both a “hunter” and as a consultative partner
  • Discover new leads through internet research and social media monitoring/messaging, using tools such as LinkedIn Sales Navigator and Apollo.io/ZenProspect
  • Contribute to marketing efforts by assisting with campaigns and working collaboratively to develop sales enablement material 
  • Achieve and exceed quarterly quota with net new logos 
  • Contribute to the product roadmap by gathering and documenting prospective customer feedback
  • Be an excellent forecaster by collecting the right information during the sales process, using sales methodology frameworks like FORCE management training and/or MEDDICC  
  • Engage in team development and mentoring 

 

What You’ll Need

  • 3+ years in a consultative challenger sales environment, with a track record of consistently overachieving quota by selling $50-100K ACV+ deals
  • Ability to navigate a 3-6 month sales cycle that requires managing multiple stakeholders in the buying process from different departments spanning from (CS, Operations, Product/Engineering, Finance, CEOs)
  • A technical background and aptitude for learning new technologies. This is a highly technical sale that requires advanced understanding of Salesforce custom objects & data warehouses
  • Exceptional written and verbal communication skills. You aren’t afraid to write a cold email, and you know how to avoid having prospects hit Spam & Unsubscribe 
  • Strong attention to detail, natural relationship-building skills, and a focus on high levels 
  • of customer service  
  • Excellent presentation skills and the demonstrated ability to handle C-Suite level conversations individually 
  • A high standard of integrity and a strong work ethic, paired with effective prioritization and organizational skills
  • Self-starter mentality with the desire to experiment: you’re always looking for ways to improve
  • Eagerness to learn, with the ability to receive and implement feedback quickly
  • Experience with sales tech such as Salesforce, LinkedIn Sales Navigator, Outreach, Yesware, ZoomInfo, etc. is a plus
  • Ability to work cross-functionally with Customer Success, Product, and Engineering. You like to bring in Customer Success early for seamless hand-offs

 

Why You’ll Love Working Here!

  • Highly competitive compensation package, including equity - everyone has a stake in our growth
  • Comprehensive benefits, including up to 100% paid medical, dental, & vision insurance coverage for you & your loved ones
  • Open vacation policy, encouraging you to take the time you need - we trust you to strike the right work/life balance
  • Annual education stipend, to ensure that you're continuously expanding your skill set
  • Monthly wellness stipend, to ensure that you’re taking care of both your physical & mental health
  • Monthly remote team-building events, including game nights, trivia, cooking/mixology classes, and more!

 

Catalyst is an equal opportunity employer, meaning that we do not discriminate based upon race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees. 


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Location

Catalyst's office is conveniently located in the heart of Chelsea. However, we also believe that the future of work is distributed, and we provide employees with the flexibility to work from wherever they are most comfortable (within either the US or Canada).

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