Senior Director, Account Management Healthcare Life Sciences

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EPAM is committed to providing our global team of 36,700+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. In today’s new market conditions, we continue to support operations for hundreds of clients around the world remotely, with the vast majority of our teams working from home. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.
 

DESCRIPTION

You are strategic, resilient, engaging with people and a natural self-starter. You have a passion for solving complex problems. If this sounds like you, this could be the perfect opportunity to join EPAM as an Account Director. Scroll down to learn more about the position’s responsibilities and requirements.

Our ideal candidate will act as a point of contact for Clients, other EPAM Account Managers, Delivery Managers and Delivery Teams within the Life Sciences Business Unit. The Account Director will be involved in developing and implementing account strategies, architecting and overseeing delivery approaches, building successful relationships, and driving business results.

WHAT YOU’LL DO

  • Within Life Sciences, creates business strategies to successfully achieve client business goals
  • Acts as an emerging technology advisor within Account Management for Life Sciences clients
  • Responsible for current account management, upselling into target clients as well as opening new doors with prospective clients
  • Align with other EPAM Account Managers and Senior Leadership to co-develop/support account plans and strategies for delivery, growth, and client satisfaction
  • Stay abreast of current and emerging trends, unique opportunities and challenges of the space/markets and geographies in which the clients operate, and how it affects clients’ business and initiatives
  • Shapes solutions and properly scoping/pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase
  • Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth within an account/client portfolio
  • Develop effective relationships with key internal executives, BU heads, Solution SME’s, and Sales and Delivery Leaders
  • Drive revenue within the client/account portfolio as well as accelerate opportunities to influence and sell-in end-to-end EPAM services
  • Align with EPAM BU’s goals and objectives, support company financial goals by achieving revenue and profit targets
  • Support sales/pre-sales activities by assessing opportunities, responding to RFP’s, creating proposals and presentations, establishing relationships with clients and prospective clients, and helping to close/sign new deals

WHAT YOU HAVE

  • More than 12+ years of demonstrated success in developing and growing client relationships in the RTP region. Lead teams which are delivering end-to-end solutions within a management consulting organization or a blend of corporate pharmaceutical and consulting experience
  • Knowledge of technology, business models, subject matter, and trends within Healthcare and Life Sciences industries
  • Strong problem solver and creative thinking
  • Ability to travel on an as-needed basis
  • Experience managing and monitoring performance metrics across large scale accounts and account portfolios
  • Superb verbal and written communication, with seasoned presentation skills
  • Strong interpersonal and communication skills
  • Proven ability to manage client engagements under high stress to successful completion
  • Sound business acumen; strategic skills; common sense; along with strong negotiation skills

WHAT WE OFFER

  • Medical, Dental and Vision Insurance (Subsidized)
  • Health Savings Account
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Short-Term and Long-Term Disability (Company Provided)
  • Life and AD&D Insurance (Company Provided)
  • Employee Assistance Program
  • Unlimited access to LinkedIn learning solutions
  • Matched 401(k) Retirement Savings Plan
  • Paid Time Off
  • Legal Plan and Identity Theft Protection
  • Accident Insurance
  • Employee Discounts
  • Pet Insurance
  • REQ #: 192443366
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Location

Located just West of Madison Square Park, EPAM is surrounded by great lunch spots and easily accessible by New York and NJ public transportation.

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