Senior Director, Solutions Engineering

| Greater NYC Area
ABOUT VTS
VTS is changing the way that commercial real estate (CRE) is done - disrupting a $15 trillion dollar industry by becoming the modern operating system for CRE. We invented the category of leasing and asset management, which allows landlords and brokers to manage their entire leasing process to maximize revenue and performance. Our success shows in our numbers - we’ve grown 123% annually since 2013, and today we have over 11 billion square feet of commercial space managed on VTS, and we’ve expanded to ~200 employees globally. It’s an exciting time to join the VTS team as we continue to scale!
Our headquarters are in NYC, but we have hubs in other major US cities, Toronto, CA and London, UK.
Learn more at vts.com or @WeAreVTS
ABOUT THE ROLE
The Senior Director, Solutions Engineering will lead VTS’s Solutions Engineering team and be responsible for 3rd Party Partner relationships. The Solutions Engineering team is comprised of customer-facing technical product and industry experts who effectively describe and demonstrate our solution, as well as promote our vision and approach to enterprises of all sizes and strategies. In addition, the Senior Director, Solutions Engineering will be the primary liaison to the Product team to drive Customer and Prospect feedback into the product roadmap. The ideal candidate will have previous leadership experience as a member of a corporate sales team and a career track record of supporting SaaS business application sales.

WHAT YOU’LL DO

  • Recruit, hire, and onboard new Solutions Engineers
  • Provide technical and business leadership for the SE organization
  • Responsible for training and mentoring the Solutions Engineers
  • Work with Product Marketing to continuously evolve a demo environment that effectively tells all VTS stories and provides proof of the outcomes that will be delivered
  • Build tools that ensure discovery is a collaboration between Sales, Solutions, Client Success and Product Development and never stops throughout the entire customer journey
  • Lead cross-functional initiatives in support of sales process improvement and enablement.
  • In addition to customer-facing representation, the Solutions Engineering team also serves as the voice of the salesforce for matters of sales enablement (e.g., training, evidence of quality, references), effectiveness of Marketing messaging and competitive positioning.
  • Serve as the main technical lead on sales calls and educate the Solutions Engineers, Sales Managers, Customers and 3rd Party Partners on issues ranging from product features, technology, functionalities and new offerings
  • Coach our sales organization through sales strategies, prospecting and post-mortems (win/loss reporting) to ensure continuous alignment and learning within the sales organization.
  • Manage Partner relationships to maximize the value of our partnerships
  • Maintain technical blockers database, and evaluate and prioritize requests for product changes and enhancements
  • Prioritize Customer requirements and present business case to the Product Development team for feature requests
  • Closely monitor all Proof-of-Concepts (PoC) assigned to the SE team or managed by a Partner to ensure the highest success rate
  • Work cross functionally with Customer Success, Product Management, Engineering, and other organizations to ensure alignment with the field
  • Provide proactive insights to the Sales Leadership team to continuously improve deal velocity and outcomes

ABOUT YOU

  • 3+ years of previous successful sales engineering leadership experience is essential
  • 5+ years as a successful individual contributor sales engineering
  • Strong communication (written and verbal) and presentation skills ranging from tech level up to senior executives
  • Comfort in public speaking and presenting to both internal and external executive audiences
  • Solid track record in building, developing and recruiting high-performance teams based on a large network of talent in the security software industry
  • You enjoy identifying areas for improvement and providing solutions to solve them
  • You thrive in an evolving environment, where you are key to providing structure
  • You take complete ownership of your job
  • When you present, people listen. Whether online or in-person, you generate interest, attention, and outcomes
  • Details matter to you, but always in the context of the bigger picture
  • You are equally comfortable delivering clear messages to technical and non-technical audiences
  • You combine deep business acumen with an entrepreneurial mindset
  • You assimilate technologies easily, gaining a deep understanding of products and the toolkit used to support our sales team
  • You have a deep understanding of enterprise technology sales methodologies and the challenges

WE TAKE CARE OF YOU

  • Competitive compensation packages, including equity
  • Great medical, vision, dental, and commuter benefits
  • Fantastic location with easy walk to most major subway lines (Times SQ)
  • Generous family policies
  • Training and career development programs for everyone
  • A company that embraces and celebrates diversity
  • 401K plan
  • Unlimited vacation policy
  • Team lunches, company happy hours, ample snacks and drinks

VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
All your information will be kept confidential according to EEO guidelines.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases

Location

We are right in Bryant Park, conveniently located between Grand Central, Penn Station, and Times Square subway stations.

An Insider's view of VTS

What are some social events your company does?

I spend a large part of my week at work, so being around great people is very important. The vibe at VTS is very friendly, and there are plenty of opportunities to share knowledge and to socialize, including brown bags, catered lunches, happy hours, team outings, and other events.

Rafael

Staff Software Engineer

How do you collaborate with other teams in the company?

I collaborate with other teams on the company when there’s a piece of code that I’m working on that relates to another topic or domain expertise, I’ll ask for help. Everyone’s really into the idea of collaborating because we know that it’ll create a better product!

Anisha

Software Engineer

How does the company support your career growth?

VTS has a culture of constant learning--the most seasoned members of our team are still humble and curious. I’m challenged daily to keep reading, trying new things, and sharing my experience. VTS brings in experts to keep us learning, and I’m given coaching and access to resources that help me grow. I feel like everyone here wants me to succeed.

Chrissy

Director, Product

How do you empower your team to be more creative?

A creative environment is critical for great marketing! The main way I try to do this is encourage everyone's ideas - and recognize that while I may have more experience, this is the first time for all of us at this company, so my job is to guide the team towards great ideas, not be the source of all of them.

Amy

Chief Marketing Officer

How do your team's ideas influence the company's direction?

This year we completely redesigned our product strategy process. Several cross-functional forums provide an avenue where anyone in the company can suggest projects and influence prioritization. Feedback on the new process has been incredibly positive. It’s helping to keep the whole company aligned on our most promising and impactful initiatives.

Niall

SVP, Engineering

What are VTS Perks + Benefits

Culture
Volunteer in local community
Eat lunch together
Intracompany committees
VTS has an LGBTQ task force, a culture committee, and several D&I working groups and more!
Open door policy
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
VTS offers health club discounts!
Retirement & Stock Options Benefits
401(K)
Company Equity
VTS offers equity to every full-time employee.
Child Care & Parental Leave Benefits
Generous Parental Leave
Return-to-work program post parental leave
Company sponsored family events
Acme co. sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program.

Additional Perks + Benefits

On top of all the awesome perks listed above, VTS also offers a $1500 yearly education stipend to all full time employees. This helps support acquiring new skills, meaning the VTS team continues growing their career and broadens the set of tools we can bring to any given problem.

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