Senior Manager, Revenue Operations

| Greater NYC Area
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We at Smartly.io have a fantastic opportunity to join our Revenue Operations team in New York. You will be reporting directly to the Global Head of Revenue Operations. You will be entrusted with supporting and enabling frontline go-to-market teams to succeed by providing strategic direction and operational excellence.

Our Revenue Operations mission is to ensure the Smartly.io's commercial teams have the tools and ability to be more successful and win in the market.  Revenue Operations works to provide the opportunity to maximize operational efficiency through accurate goal setting, measuring and tracking sales pipelines, sales performance and sales achievements. It can also drive improvements to key sales processes and ensure that teams are using the provided tools. Such as, those for lead generation and Salesforce for recording activities and client contacts. 

As the Senior Manager, Revenue Operations at Smartly.io, you will
  • Partner with the sales team to design and develop the sales strategy, ensure operational execution, understand the market, and ultimately grow the Smartly.io business
  • Act as trusted advisor to Global Head of Revenue Operations and Chief Revenue Officer and the extended sales teams providing insights and recommendations for business improvement
  • Participate in sales quarterly process including: Quarterly territory setting, team and individual target setting (new business and existing business targets), country, regional and global targets
  • Participate in achievement tracking (at all levels)
  • Support in revenue forecasting by deep analysis of new and existing business
  • Drive new sales process improvements to ensure team performance is optimised especially in the handling/hand off of accounts between Sales and Customer Success and the handling of inbound leads and referrals
  • Manage CRM systems and data integrity including the volumes of contacts, leads, opportunities, correct dashboard usage and reports, and ensuring data integrity throughout Smartly.io within Salesforce
  • Provide analytical support to the Global Head of Revenue Operations and Chief Revenue Officer and sales leadership in order to develop and define goals and key levers for business growth and improvement
  • Deliver weekly dashboard reporting for use at the weekly Leadership Team (LT) meeting, present recommendations or additional metrics which will drive optimised performance and efficiencies.
  • Ensure regional (and country teams) adopt the business revenue forecast methodology and be prepared to produce new templates for the teams to use to assist in forecasting
  • Accountable for identifying new opportunities & risks, assess options and take appropriate actions to ensure growth, scalability, and sustainability of deliverables
  • Evolve sales reporting and other meaningful internal intelligence to drive actionable insight on the sales business, people, and process
  • Provide guidance on KPIs & evaluation criteria used to maximize efficiency & productivity
  • Enhance the sales processes and CRM tools, and support the strategic goals of the team
  • Improve efficiency for the sales organization by establishing processes, policies, business requirements, and data governance to ensure effective and scalable sales processes
  • Refine key performance metrics and dashboards to provide visibility to sales leadership and regularly provide key business insights and recommendations for improvement to executives
  • Regularly contribute to executive level presentations and data requests
  • Support in evaluation, implementation, and managing all sales tools and technologies that complement our CRM
  • Drive special projects that aim to improve data quality, replace manual reporting through automation
We're definitely looking for you, if you
  • Have 5-8 years’ experience in Revenue Operations or Sales Operations
  • Are advanced Google Workspace and Microsoft Office skills- Excel (pivot tables, vlookups), Powerpoint, Word; SQL proficiency also desirable
  • Deep working hands on knowledge of Salesforce and Tableau
  • Experience with other Revenue Operations tools such as Clari, InsightSquared, and others
  • Have exceptional analytical skills
  • Are detail and data driven
  • Thrive on a collaborative environment
  • Have strong relationship management skills
  • Have experience and ability to lead a team
  • Hold a BS / MS Degree or equivalent experience

#LI-MD


Meet Smartly.io

Bringing brands and people together smartly. We are building a platform that combines media buying, creative, and data to automate every step of digital advertising.

We manage 2.5B€ in ad spend and serve more than 650 brands worldwide, including eBay, Uber and TechStyle. Our technology liberates marketers from manual work and allows them to focus on what matters. 

As a fast-paced growth company, Smartly.io offers opportunities to maximize your learning and amplify your impact. With colleagues from 62 nationalities, you'll work in a collaborative and inclusive environment built on a culture of trust, transparency, and feedback. Join our global team of over 450 Smartlies in reshaping the future of marketing. Learn more at smartly.io/careers and smartly.io/our-leadership-and-culture.

Reasonable accommodation for people with disabilities

Smartly.io is committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our job application procedures and working environment. If you need assistance or have any questions please contact us at [email protected]

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • RubyLanguages
    • FlowLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • CassandraDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • RabbitMQDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • HubspotCMS
    • HubSpotCRM
    • IntercomCRM
    • SalesforceCRM

Location

We put Smartlies' health first. We are working from home until the pandemic is in control and it's safe to re-open our office in New York.

An Insider's view of Smartly.io

What are some social events your company does?

We never take fun out of the mix at Smartly.io! Being a global company, we organize inclusive events to engage each member of our expansive community. From a virtual, 24-hour global birthday, to in-person offsites around the world, to a company cookbook with recipes shared from each of our locations, we truly believe in the value of connection.

Mari

Collaboration & Community Manager

What projects are you most excited about?

At Smartly.io we are most excited about continuing to work with our partners to solve challenges and better enable them to enhance their performance on paid social. Many brands we work with have been focusing more and more on creative so it's no surprise that Smartly has as well. I've seen our Creative solutions evolve so much in the last two years

Corinne

VP US East

What are some things you learned at the company?

Open communication is encouraged at all levels of Smartly.io, it's a big part of the culture. I enjoy the interesting challenges that come from working with customers, and having the autonomy to push your idea's forward and work on things you're interested in or want to add to your skillset.

Malachy

Customer Solutions Engineer

How do your team's ideas influence the company's direction?

We foster transparency, which allows our teams the freedom and responsibility to pursue our vision in a self-driven way. Everyone is trusted as an owner, we’re all responsible for thinking and acting in the long-term interest of the company. At Smartly.io, nothing is someone else’s problem — we’re all doers with an entrepreneurial attitude.

Kristo

CEO & Founder

What projects are you most excited about?

Automating the whole online customer acquisition funnel. We’ve only scratched the surface in solving problems for paid social marketing teams, and we’ve already pinpointed many processes in design and business intelligence which we could automate, like video creation processes, or reporting and attribution across
platforms.

Tuomo

CTO & Founder

What are Smartly.io Perks + Benefits

Smartly.io Benefits Overview

Smartly.io’s benefits are meant to ensure that employees stay healthy, well, and energized in different life situations. Smartly.io supports employees so that everyone can focus on learning and creating positive impact in their role.

Growth-minded colleagues. Competitive salaries & option plans. Full five weeks of paid vacation. Paid parental leave. Health coverage. Wellness benefit. Reimbursement flexibility. Opportunities to rotate to our offices across the globe. Get your own laptop + smartphone + noise cancelling headphones. Friday demos with beer & weekly breakfasts. Opportunities to attend industry events. Team stipends for remote activities while not in the office.

Culture
Partners with Nonprofits
Friends outside of work
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
5 Weeks Per Year
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
One-time Benefit for New Hires
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Online course subscriptions available
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